Family Dollar

3.8 (131)

5000 Brainerd Rd, Chattanooga, TN 37411
(423) 680-5991
familydollar.com

Claimed
Dollar store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Mary

2024-02

The time before this time I went in there with my daughter and the two employees behind d the counter were cussing and yelling obscenities at each other in front of a line full of people. Today I go in there, and an employee accuses me of throwing candy towards her, argues with me, makes me cry, I start crying and saying I’m sorry you feel this way, and she tells me I better get out of her store. Then, I get to my car, and someone has robbed my car. Do not go here. It’s just awful. Not worth it.

Mandy Morgan

2024-03

Didn't realize the employees can make their own hours and close before it says but I guess they don't care cuz the owners let it happen 🙄 It's cool tho cuz the right people will take care of it 💯

Trushant Patel

2023-10

The recent remodel has made the store look good. Also, they have better staffing and coverage. Items can run out of stock quick through the week, so a good idea to go earlier in the week when they just had a truck.

Grace Adylynn

2023-07

The parking lot was full of trash and the inside had a feeling of being dirty. I do believe it's because of the lighting though.As expected, the prices for convenience were much higher than driving further up the street to Wal-Mart. But that's to be expected.I would give this one star but I appreciate that a second cashier opened a register when she saw that there were five customers waiting in line.

AbbyRose French

2024-02

Very rude people the manager name is Sara she wouldn’t give me her last name or the cashier name and she threw my money in the floor I wouldn’t go here

Meg Hale

2023-06

Everything was great until they hired Jennifer. Jen verbally attacked my disabled daughter and told her she needed to put her very small backpack/purse at the desk while shopping. My daughter had not smoked in six months but the stress from being accused of being a thief threw her back into smoking. This person is aggressive and angry and should not be working at the Family Dollar. What a mess. Fire JEN!

Cassandra Pickett

2024-03

The employees have nasty attitudes and don't want to do their jobs

Joey Dewees

2023-05

It's 9:37 on Monday night, and the left door is locked, and the other door was cracked open a Lil bit... I stuck my head inside ans asked if yall was closed? The lady turned her head and said yes... just wondering why they was closes at 9:37 pm on Monday March 27th 2023...

Sherry Curry

2023-05

The store was a wreck, I'm in a wheelchair and couldn't even get down the aisle because of stock. It was not easy at all for a disabled person. I honestly left before I could finish because I was so frustrated and in pain. Very bad experience!

Michelle Brewer

2021-05

This store is drowning. They always have stock piled on carts everywhere, the isles are too packed for a nice shopping experience. The parking lot is always dirty. Has got worse over the last few months. They need help!

Bigfoot Byrd

2022-05

The shelves were about empty, but it did have the items that i needed to be content with the business. The cashiers were professional and friendly. I was in and out of the store easily. I give the place 5 stars and would give more.

Bob Broetzmann

2023-05

Please ask the squatters to move from the back of your parking lot. We live close by and the police will not ask them to leave because it is private property. Your lot is always trashed probably due to the people living on your property. Will not be back due to the safety for my family.

Elizabeth Mitchell

2023-07

I want that to return a blouse that I bought at another family they told me they don't take anybody else's I need to go back where I bought it Very rude

david lecapitaine

2019-05

Didn't actually go inside. My son Chad and I were driving back from Florida when the weather turned really bad. Tornado warnings. Raining so hard I couldn't see the road. We pulled off the highway at 4:43am. Family Dollar was the first place I COULD SEE. Pulled into the parking lot and took a nap. Till 7:45am. Thank you Family Dollar. 😎

Wes Lynn

2023-05

The people working in there were very disrespectful. Will not return to this location

M Tabor

2020-05

Usually a good experience but last time the cashier was extremely rude. I tried to put in my number because I had coupons. She snapped at me. And acted like it a Hassel

Bridget Gregory

2022-05

The store is fullt stocked which is a good thing😊👍. I got everything I needed without going to another store. Thanks

John Brantley

2017-05

They had what we needed and it was cheap. The staff needs some motivation for customer service, but it is a dollar store. Give them some work incentives or make work fun.

Ladyart0401 Angela Cook-Lykes

2018-05

It was ok. Parking in front is tight and hard to get for handicap. But they carry a lot good things in there.

Ashley Lockhart

2019-05

They're great, just don't like the fact that the alarm goes off as I'm coming in.

Christopher Strawbridge

2023-06

Store is very disorganized and it was hard to find anything

Tammy Seely-Hembree

2018-05

Management is great, store is clean. Great place to pick up little last minute things.

Charles Hubbard

2019-05

Most of the stock is last years inventory from higher end retailers marked up over the original price from the previous store.

Jennifer Sexton

2023-05

I love this location! The employees are so helpful!

Gretchen Parker

2021-05

Employees were friendly but nastiest parking lot I've ever seen

DeAsia McClain

2023-05

Janky in here. They donf have nothing for real!

Latitia Toney

2019-05

The family dollar was ok they need to straight up the store and keep more products

Donald Horn

2019-05

Nice, clean store with lots of food and merchandise.

Clinton PsHayes

2019-05

Very happy!Good people working there

Project Shell

2021-05

Good store hate I couldn't find lights tho 😂

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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