4.2 (620)
3901 Hixson Pike #157, Chattanooga, TN 37415
(423) 875-0534
local.biglots.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
J Ortega
2024-03
Great leadership staff has truly brought down the same energy and morals to all associates of this store.Everyone is always giving their best attitudes and customer service - no matter how busy it gets during peak hours/seasons.Always glad to see what new wonders come along every time I swing by to shop here!
B C.
2023-05
DOES NOT ACCEPT EBT. Store is chaotic evil for sure. Nothing is set up to be easy to find. Staff makes it clear they are not paid enough to deal with you or anything you need. Was giving dirty looks instead of a simple low from two of the staff members. The one I did ask a question she rolled her eyes and walked away. Honestly Walmart is right next door and experience is going to be better all around. I love big lots but I'll never set foot in this one again. Not that the staff will care
tina lowery
2023-06
A large variety of lawn and garden products but they are pricey for a discount store. Great deal on mattresses right now
Sarah Partain
2023-10
We went looking for Halloween decorations and they were lacking bad. There was an alise of it maybe. But they seem to be preparing for Christmas. However it's not even October! They had some cool items for a good price but just not what we were looking for.
Kim Adams
2024-01
Nice store, convenient to be able to get so many things here
Felix Benavente
2024-02
Went to shooping 20% all items in the store the associates very helpful with the information.
Travis Dangler
2023-11
Excellent staff willing to help and very nice.the store needs some TLC, bathrooms needs an update and some bad places in the roof of store.
Tammy Wright
2023-08
I always find something at Big Lots that I, "need!" On this particular day, I bought my husband a very nice recliner that he loves! Probably made the wrong decision, because now my husband won't get out of his recliner....but he works hard in this heat and he deserved a nice chair to come home to! Big thanks to the gentleman that unboxed the recliner and loaded it for me. Thanks Big Lots!!! 😊
Cyndi Warren
2019-05
I needed outdoor string lights. I looked online and couldn't find any that lights that would not be delivered for 3 weeks. I went straight to Big Lots and got exactly what I wanted for a cheaper price. :-)
Juliet
2023-12
This is a really good place to shop for small kitchen appliances.
Michelle EVANS
2023-06
Went to big lots looking for a new coffee ppot only had 1 to select from so I just bought it. Its a black and decker its cool it makes coffee.
Jeffrey Mallett
2021-05
It's after holidays so I'm bring a little critical, but store seems like it missed a few shipments or stock is lower than normal. The folks are helpful and nice but you kinda have to go looking to find someone to help. big lots is a great store, they just need a little more stock and it would be a 4.7 instead of a 3.5. I'll check this store out again next week and see if the stock selection is improved.
James Hicks
2023-05
I have always liked Big lots. The other day I found some tiki torch bike fighter that was in stock that was just a little over $1 for a 100 oz bottle! I bought four of course because that's usually 14 or 15 dollars anywhere else. Big lots has expanded their product lines so much over the last few years you can get just about anything you want there and in general I found it's very good quality stuff. Now if they only sold beer...
Earle
2023-05
Really enjoyable store. I came to leave a review and I see a few negative ones dude to “no parking” and such, I’ve never had such issue. All of the employees go above and beyond, there may be a line at the register at times, but when it grows they call for back up. It’s my favorite store in town
Wes Harris
2023-08
So they have some really inexpensive furniture and clearance furniture that is slightly damaged. Some cute Halloween decor and unusual food to try.
Ma. Jamie Ann BY
2021-05
I love this place. Good selection at a good deal.
David McKinney
2020-05
Always find good deals here but the folks that work here could use some lessons in customer relations! However, Mrs. Jill that runs the register normally, is the sweetest lady ever. Wish all employees could have her attitude!
PJ Dunn
2021-05
When you hear the name big lots you typically think big store but definitely not the case here. does have the basics but not as big as some big lots that you've been to in the past. Everybody was really friendly has more of the neighborhood market vibe to it which is right next door!
Michael Donnelly
2023-08
Lots of good stuff some you need some you do not but you will buy it any way.
Debbie Mixon
2023-05
Great place to shop. Got great things in the store.
Gary Kilgore
2021-05
This store was well stocked and the employees were polite,but not particularly helpful. We were shopping for a mattress. That we went straight to that department should have clued someone into the fact that we came to spend some major dollars. We could have been shopping for chewing gum from the staff's response. If I am looking to make a major purchase,I would like a little more attention. Just saying...
Jeremy Weimer
2023-05
I like this particular location best. Always is awesome if Noah or Karen is there. Excellent customer service and a clean store, really cool Knick-knacks and food.
Tenn Tolbert
2023-07
Check out your local Big Lots for furniture, food, clothing, housewares, and everything in between. You can find some amazing deals at a great price.
hannahjohnson402@yahoo.com Johnson
2022-05
Wonderful place to find "that item", such as decorative pillows, area rugs, furniture, snack foods, decorative items for your garden, phone chargers. I never knew Big Lots had such an amazing selection of things. Very nice cashier.
Tara
2020-05
Best customer service I have ever encountered. Karen was amazing and was so happy to help and just be her self while doing her job with kindness. I was blown away by how much she went above and beyond. So pleased with my patio furniture! Thank You Karen! This is now my home store.
cynthia garrett
2023-05
I went to the Hixson store hoping to find more of the solar lights I previously purchased and to look at their furniture department to see if they had anything different from the Ft. Oglethorpe store. To my disappointment both kinds of the led lights were sold out. I made my way to their furniture dept and I was in disbelief that the two men working there did not acknowledge my presence nor did they ask me if I needed any help. I was in that department for over twenty minutes, nothing..... They asked other people coming into that area still no hello, can we help you, etc.. . This was my anchor store. Now I will go to the Ft. Oglethorpe store from here on.😥
Craig Witt
2019-05
Day 247. Still waiting in line as the christmas season brings increased traffic. Could open more lines, but returns being processed is vastly more important than checking out paying guests to recoup lost earnings on said returns. Ever wonder why big lots has ample parking? If I had remembered my cooking pan, I wouldn't be here
Travis Morris
2020-05
Besides the store being cluttered they had a lot of nice items in stock! There was one item I was going to buy but the last one on the shelf was broken, which ruined my shopping trip at this store. I have 4 stars because they need to make sure broken items are taken off the shelves.
Samantha Lacey
2023-05
Love the store. People were awesome. Lots to choose from. Great store!
rosy gunnarsen
2019-05
I had a price match question for cashier. Was directed to a manager named karen who was talking with her relative. I walked over and ask ? But she didn't reply good and laughed on us after we left furniture section. This woman could care less about the customer. Never going back there!
| Monday | 10 AM-9 PM |
|---|---|
| Tuesday | 10 AM-9 PM |
| Wednesday | 10 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 10 AM-9 PM |
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