4.9 (170)
26 N Commerce St, Liberty, SC 29657
(864) 843-1234
scinsuranceteam.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
D Trig
2024-03
5 Star Agency that has provided wonderful service, with helping family in SC with their policies. The Seth Crow Team, especially Austin K has been super fast to respond with easy to understand yet detailed emails and calls. Austin is easy to work with, offers solutions with options to navigate the world of insurance. He’s super knowledgeable and wastes no time in getting you the information you seek. 5 Stars all the way to Austin K for making my life so much easier!
WESLICA JOHNSON
2023-12
My fiancé 's broken heart has been HEALED. Tosha Taylor was the first point of contact after his car accident (not his fault). State Farm fought on his behalf and now he is in new wheels. This is insurance that WORKS for you. Come check them out. They will take care of you and provide you with the justice you deserve.
Bob Ellison
2024-04
Excellent agent backed by an excellent company. Seth and team have always helped when I needed it and continue to stay in touch with me regarding potential discounts and product opportunities. I trust Seth and State Farm.
Michael
2024-02
Austin did an excellent job helping me to set up AutoPay on my 7 policies. He was especially helpful in explaining the various options that were available.
Todd Curtis
2024-04
Scott Allen has done a great job helping my family change insurance carriers after 35+ years with another insurance company. We are a State Farm family now!
Teresa Click
2024-04
Everyone us so friendly, and answers all your question it was a pleasure talking with them .
Lynne Stroffolino
2023-05
I’ve had nothing but GREAT service from everyone at the Seth Crow agency. Especially AUSTIN. He is so ready to help and easy to work with. He’s super knowledgeable and wastes no time in getting you the information you seek. Kudos to Austin for making my life so much easier!
Rachel Taylor
2023-05
I've had insurance with this office since 2014 and everyone in this office has always shown kindness, and patience with me. They've never steered me wrong, and have always been quick to get me the cheapest yet affective quote available for what I've needed. I've yet to find another company that could bundle my life insurance, and car insurance for as cheap as they do!!!!! Thank you Seth, Tasha, Amy and Randy and the many other great team members at this office for doing such an outstanding job!!!!!!
Bailey Gibbs
2024-02
Thanks to Tosha for always taking car of me! She's the best
j eddie
2023-05
Casidy is amazing at her job. She is definitely a great member to the team! Very knowledgeable and answered any questions I had. Great to deal with.
Shirley Lingle
2021-05
Seth Crow's State Farm Agency is phenomenal. Customer service is stellar and associates are excellent. They are always willing to work with you to find solutions for any insurance need. They are very sincere and serious about customer service/support! Their follow through is exceptional. Overall, State Farm online processes are well integrated, making it easy for customers to navigate.
Matt Brumit
2022-05
This is long overdue. I've been customer in Seth Crow's book of business for about 2.5 years now and I have zero complaints. Quite the opposite actually. In fact, I can't recommend Seth Crow's State Farm Agency/Office enough! If you're insurance shopping for the first time or looking for a change in carriers, I strongly encourage you to give these folks a call!Everyone in the office is more than pleasant, extremely eager to help in any way they can, and they'll work with your best interests in mind to find the right coverage to fit your needs. With a professional background in insurance, I know the unfortunate consequences of having a bad agency and/or carrier covering you. Seth, Amy and company are great to work with and will do everything they can to make your insurance experience the best!I appreciate everything you guys are doing and want you to know it doesn't go unnoticed! It also helps that State Farm provides the best rates and coverages for my home and auto needs too! I'll say it again: If you're shopping around or looking for a change in carriers, I'm telling you - give Seth Crow's office a call now!
Ken
2023-05
Tosha is always so helpful and nice. She always has the right answers and if she doesn't know something she will fi d the answers and calls back. She's very diligent and I highly recommend her.
Melissa Smith
2022-05
Just want to give a shout out to RANDY COBB!!!! I had the pleasure of first meeting and working with him a few months ago to file a claim. He made an everlasting impression with me at that point. I've since reached out for help and once again didn't let me down. He's always extremely nice, professional and helpful!! I would TOTALLY recommend State Farm and especially Randy!!! Seth you are very lucky to have this gentleman working for you as well as representing State Farm.
Jennifer Touchstone
2017-05
The staff are always very helpful and pleasant. I've never had a bad experience with them. They have provided me with tons of helpful information and truly care about the needs of myself and my family. I want to point out that Amy McDowell has gone above and beyond to help me with all of my many insurance needs!
Andy Ferez
2021-05
Seth Crow State Farm is an incredible place to do business with. The staff is knowledgeable and helpful. Customer service is incredible, with everyone always seeming to be in a great mood and wanting to help. Prices are EXTREMELY competitive. Quotes are done in a very timely manner. I would recommend to anyone looking for insurance of any kind!
Matthew Collado
2022-05
Very helpful and knowledgeable staff! Just wanted to give a quick shout out to Bailey; she was able to answer all of my questions promptly and take care of all of my concerns! Will definitely be recommending Seth Crow to anyone that will listen
Brandon McClung
2023-05
My wife requested cancelation of her policy since April. Signed the cancelation request twice but some how the agency has lost the signature form again. This will be the 3rd trip in and attempt to cancel. Meanwhile, we are being charged monthly and the agent gets credit for the policy towards their bonus metrics.*Updated review to a 3 as the agent and state farm did eventually get the policy canceled and everything resolved. *
Lynn Rolfe
2018-05
The State Farm office I had was no longer going to be part of State Farm. I contacted Seth Crow's office to transfer my policies and they made it so easy. Seth likes to meet with new clients, but my work schedule & thier hours are nearly the same. Seth actually met me at the office at 7:30 am to accommodate my work schedule. Seth was great. Talked about my coverage so I could understand it & made suggestions, but did not try to "sell" me something I did not need. Thank you for all your help!.
Lauren Murphy
2020-05
I could not be happier with Seth Crow and the wonderful staff at State Farm in Liberty. All of the employees are attentive , quick to respond and always follow through. The customer service is exemplary.
Chris Stansberry
2018-05
I called Seth Crowe State Farm Agency - trying to save money on my car insurance. I spoke with Amy and found her services and discussion very helpful and professional. My rates increased on my current auto insurance policy - and I needed to shop for better coverage. I recieved excellent customer service, and better rates that are going to save me money. I am a very satisfied new customer!
Sherry Smith
2018-05
Helpful, courteous and knowledgeable staff! Amy was extremely helpful. We were able to complete several tasks in a single phone call. It's a pleasure to do business with "good people."
Michelle Gibbs
2021-05
Got a call from the office with an opportunity to save some money! We are now signed up for the Drive Safe and Safe program. I’m excited to see our savings. Staff was excellent to work with and knowledgeable.
Madison Hartsock
2020-05
The people here are always very willing to help with anything and are super friendly! Excellent customer service. They truly do have their customer's best interest in mind. 100% recommend.
Russell Lemere
2017-05
Excellent agency with very knowledgeable staff. They have gone out of their way several times to offer advice about our policies and help us with any questions we have. Customer service is always excellent! Would highly recommend. A+A+A+A+A+
daniel ray
2023-05
I've been in the market for car insurance for a while, and Casidy was there for every question with an immediate answer!! I can't wait to deal with her in the future!!
Dave Brownlee
2021-05
The staff at Seth Crow State Farm are nothing short of exceptional. They are diligent and take special care of each need I have. Wonderful group to work with!
Max Power
2016-05
I'd give zero stars if i could. I cancelled my policies because i was able to save nearly $100 a month with a competitor with the exact same coverage. I canceled on a Thursday, i got a call later that day asking if he could get me some quotes to compete with my new insurance company. I said yes but cancel my policies because i've already paid for my new insurance. I got a call the next day with a quote telling me they couldn't compete price wise and asked if I wanted my policies cancelled immediately, I said yes as of YESTERDAY. Then the very next morning they still direct drafted $200 out of my account for policies I had CANCELLED! I was told after calling the 1800 number that only Seth Crow state farm could issue the refund...this was a Saturday and Seth crow is closed weekends, I got an email Sunday from Seth Crow after an hour on hold and being bounced around customer service reps on the 1800 number saying Id be issued a refund Monday or Tuesday morning. Tuesday morning passed and now I'm being told I'll need to wait an additional 3-5 business days just to see what kind of refund I will be eligible to receive. Terrible customer service, aggressive sales tactics and i'm out 200 bucks. I would not recommend them to anyone and I will not do business with them ever again.
Tosha Rollins
2018-05
Seth Crow State Farm Agency and all of their staff are truly amazing! They really care about their customers and are very involved in the community. I would highly recommend this agency for all your insurance needs!
Carolyn Rowley
2021-05
State Farm has been great to me on my auto insurance and now my belongings in my home. Thank you Randy for your help and I haven't met anymore in the Liberty office that wasn't good to me. Thank you all
| Monday | 9 AM-5 PM |
|---|---|
| Tuesday | 9 AM-5 PM |
| Wednesday | 9 AM-5 PM |
| Thursday | 9 AM-5 PM |
| Friday | 9 AM-5 PM |
| Saturday | Closed |
| Sunday | Closed |
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