CVS Pharmacy

Nicole Delgado

2023-06

The worst. Been in line for 1.5 hours (still here). Got the run around for 10 days before this trying to get a prescription I needed yesterday. No pharmacist, manager is ineffective (and wasfilling scripts w/o certification), many meds of customers in line unavailable or unfilled.CVS, close this location until you’re able to staff it - it’s unfair to your customers.

Bridget Franz

2023-06

Again this pharmacy has gone down hill. Only one person to work the register. This place has continued to get worse each time I’ve been in. Rude employees and no care for the customer. This was way better when it was Target pharmacy. Since merging with CVS the service has been horrible. Will be moving our scripts out of here asap.

Sandy Wentz

2024-03

The store had a problem get orders completed but they turn everything around and doing excellent job filling prescriptions on time and not making you wait for days. Great team working now together.

William Eckenrode III

2023-10

This pharmacy has really gone down hill for the last year and a half, I put my scripts in and wait and wait and wait until I finally call and they tell me oh I can have the ready for you in an hour. why do I have to call to get them to fill my prescriptions? I complain to them about it and they give me the same story of we are understaffed and way behind, well how is it you can fill my prescription in an hour now verses a week and a half ago when I put the order in? I strongly agree with other reviewers here that they should shut this pharmacy down until they fix the problem, it is totally unfair to the costumers who are waiting for their medicine. My wife also has had this problem today but her prescription order was put in over 2 weeks ago and it showed online that the script was filled but when she went in to get it the lady told her that it was in fact not filled and not ready for her to pickup but she could have it ready for her in 1 hour. she told my wife that there were only 2 people working to fill the prescriptions and waiting on costumers at the same time she also got nasty with my wife telling her that she can deny to fill her prescription at all and my wife asked her to do is please fill her prescription instead of saying the same excuse over and over again. CVS this is very unprofessional please fix this problem as it's been going on for over a year and it's really getting ridiculous.

Katie Lotis

2023-05

I have an RX on auto fill. Every time I go to pick it up, they don’t fill it until I’m there. This time I received an automated text two weeks prior to needing it stating they were filling it. I called yesterday to check the status and it was still in process so I selected the option to alert the pharmacist I was on my way. I never made it and went this morning to pick it up. It wasn’t ready and was told it would be an hour and 15 minutes. I couldn’t wait but said I’d be back at 3 to pick it up. I got there at 3:30 and was told it would be ANOTHER 20 minutes. All the associate could tell me was they’re short handed, which I understand, but you had 4 hours to fill something that is supposed to auto fill. Not sure why the pharmacy waits until the customer is actually there to fill it and take away the convenience of a service they offer, making people wait to get their pills. This isn’t a one time occurrence. This is every time I get an RX filled.

Dani Rodkey

2023-10

I would choose another pharmacy. You’re treated like an inconvenience. They don’t answer phones. Lines are 30-60 minutes or longer and you may have to wait and return again to same 30-60 min line just to pick up. Lack of staff and medication

Diana Ernst

2023-07

Time to close this pharmacy down. It's an actual joke. They don't have what you need and they don't order it. They don't fill your meds till you go in for them, and then only fill them IF they have them. Also they told a customer they have been having phone issues. I litterally stood there and listened to it ring over and over. Volume is way down.Staff is overwhelmed and nasty to customers.Pulling all my prescriptions immediately and going elsewhere.

Daniel Byer

2023-05

This pharmacy needs reported to the state and to your insurance provider. What it is doing, is actually illegal. Not only are the meds never ordered, but the system says that they were filled, and then you can not get the medication at another pharmacy, because it says that it was already filled and can't be refilled. To make matters worse, you can't speak to anyone, as no one will answer the phone for weeks, and you are indefinitely placed on hold. If you go to the store, the line is 10-15 people deep just to inquire about the status of your meds. This is beyond illegal. I should also note that I am a medical provider, and I even tried to call the provider extension, which they also refuse to answer. If I did anything like this to my patients, I would loose my license to practice. I am contacting my health insurance to notify them about this, as well as the state board, as people will be, or already have been, hurt by these actions. Avoid CVS at all costs. They are actually dangerous.

Ashley Marshall

2023-05

This place has gone WAY downhill in recent months. I've been trying to transfer my scripts to the Weis pharmacy, but Weis can't get a hold of anyone to do it. When I call to check on mine or my wife's scripts waiting to be filled, over an hour hold time. Picking up scripts in person, the line is back into the adjacent section of the store on any given day or time. They close randomly because they're understaffed (and not hiring) and everyone there is rude. Not to mention, I heard the staff say they are over two weeks backed up filling scripts!!! No one use this pharmacy anymore! What a joke.

Karen Lenon (Mixco)

2023-06

The pharmacist is an unfriendly and rude person. He raises his voice at you when he doesn't understand and generally treats everyone very badly. They made me wait on the phone for two hours, and they always say that the prescription is not ready when I have received a text that tells me the opposite.

XBluBoxRay

2023-06

My Prescriptions were always in processing, I had to physically go to the store to fill them even though I have them on automatic refill. I ran out completely and when I went to get my medicine the CVS was closed due to staffing issues. I was completely out of medication for two days and when I called another CVS to see if they could fill it, she said she couldn't because it was in process.

Sarah Yost

2023-05

Recently moved to area and have always used a CVS decided this location was more convenient than the other… however they BOTH suck. Get texts that scripts are ready then I show up and they aren’t. Get told its the auto system. So this most recent refill ai called before showing up and was confirmed that scripts are ready but when i arrive they arent. Then they dont listen when i tell them i dont need auto refills on some meds and they keep filling it anyway.Always a horrible wait(which fine i get it.. staffing is hard everywhere right now) however the fact that the staff i do interact with isnt the friendliest then theres a problem.

Todd Hoy

2023-05

They need to put up a sign. WE WILL NOT FILL YOUR PRESCRIPTION UNTIL YOU ACTUALLY COME IN. DO NOT PHONE US, BECAUSE WE WILL NOT ANSWER, EVER. That sums up how they are now "working". I was on hold for 3 hours before visiting, but I gave up. This was the third day in a row I called and they would not answer. My prescriptions were in process for 8 days until I had to go in. They processed the prescriptions only because I showed up. All of the customers were complaining.

Cat on the Moon

2023-10

Has gone down hill since the plandemic. Always the same response "we're working on it 15 or 20 minutes". I'm still waiting for a text message avoid this pharmacy at all costs. Phoned in yesterday afternoon...ridiculous

Teresa Le

2021-05

This was the first time I had to use the CVS pharmacy in target and I was not pleased . Our usual CVS pharmacy had been temporarily closed so I had to call another location to get the medication filled. When I spoke to the pharmacy tech about filling the prescription she didn’t want to do it. She advised that I just wait for the pharmacy to reopen even though she didn’t know when it would be . I told her I didn’t want to take a chance because it was important that I had this prescription filled . I understand that it can be overwhelming working during the pandemic but the pharmacy tech that I had to speak to was so rude ! I didn’t get upset with her because I knew it wouldn’t resolve anything but I hope in the future they treat customers better . The only good that came out of this is that the prescription was filled the same day .

Christine Hsieh

2020-05

Terrible service from Kristine at the counter. She was down right rude to me when she came to the counter before I barely got 2 words out of my mouth. Several other customers were standing back in the aisle waiting. I had already asked two ladies near me if they were waiting. They both said they were waiting for their name to be called after dropping off. The others were standing back away from the counter. So I walked to the counter to give my name for a prescription that had been faxed in earlier that afternoon. Kristine came to the counter and immediately told me that I needed to get in line because I was not there first. What line? There is no line marker nor designated area to wait in a line. It's basically a free for all. I wasn't trying to be rude to the other customers, but this staff person was rude to me. Switching to Walgreens!

Annah Hinman

2023-05

They've gotten horribly slow lately. I've got medications that has been stuck on processing for 3 weeks now. They don't answer the phones (on hold for an hour) and their lines are massive with only one checking people out

Adam Thomas

2023-05

This pharmacy is so slow. Lines 10+ people deep. One person checking people out at all times. Why can't you hire more people to help with the demand?

Jamie Sterner

2023-05

Horrible customer service, clearly lack of happy staff due to closing for staffing issues as well. Experienced a complete delay in patient care when they needed to close ‘due to staffing’ will absolutely be changing pharmacies for myself and family

Tobie Garman

2023-05

incredibly horrible customer service, no line to wait, only one person checking out at a time, lying about meds being filled and hours of operation, overall a horrible pharmacy

Sherry Stotsky

2023-05

This is the worst pharmacy I have ever been in the service is not working rx not ready on time I waited an extra 2 hours they said it would be 20 min more it has been over an hour still nothing

Bill Vaupel

2023-05

There is no other word than slow and long lines. Service has dropped off considerably. Changing pharmacies ASAP.

Brenda Cool

2023-05

Turn around time with prescriptions has gotten ridiculously long. What used to be 3 days, has now turned into over a week.

Xpres Yrslf

2023-05

Horrible. They don’t have the meds in stock. They think people can wait til the next day. I was on hold for 30 min 2 times today. Avoid avoid avoid.

Lisa Uffelman

2017-05

The pharmacy is the best. My prescription was very expensive even with insurance and they told me to go on line and print out coupons and they would see what the cheapest price they could come up with. They took 20 mins before they helped me get a better price . They were the best and very helpful.

Paul A. Fleck

2020-05

Website says close at 9pm it's 8:30pm and they are closed. Kinda wanted my meds and would have had the Dr. office send it to Walgreens if I'd known CVS didn't update the website.. Frustrating!

Peter Parker

2023-05

The pharmacist here is an unbearable woman and I feel bad for the people around her she is more interested in bickering then doing her job

Shelly Miller

2023-05

If I could give a zero I would - Horrendous customer service, agonizingly slow - Need I say more?

William

2016-05

Now that cvs took over my prescription went from $11 to $30. I originally started going to target pharmacy because I hated cvs. Guess I have to find a new place again.

Joel Riedel

2021-05

It’s location is handy. Communication level regarding refills, availability, changes, etc. is very good.