3.4 (5)
11000 Roosevelt Blvd, Philadelphia, PA 19116
(215) 698-8320
stores.petsmart.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cynthia Garcia
2023-05
I made an appointment and was told by Josh my appointment would be for 10am on March 8th I show up to my appointment and they tell me it’s at 11:30am. I was super upset because I took off of work to bring my cat here but the lady who grooms the cat just was not bothered and didn’t care. This grooming PetSmart is very unprofessional and I wouldn’t recommend you even bring your animals here. After expressing my feeling about being upset the groomers said she didn’t feel comfortable keeping the appointment and cancelled my appointment. If I could rate zero stars I would. They need a better staff that take accountability for their mistake instead of making the situation worst for pet parents like us.
Allison Cullen
2023-05
There was multiple employees and was told that no one was there to give me crickets come back in a few hours. And when asked for a dog collar light was told we have them but don't know where. Also the store entrance smelled like urine. Bad experience never be back.
Elder Calel
2024-01
I love this place it’s very professional and nice stuff
Matthew Lautz
2023-05
Its great place
| Monday | 7 AM-9 PM |
|---|---|
| Tuesday | 7 AM-9 PM |
| Wednesday | 7 AM-9 PM |
| Thursday | 7 AM-9 PM |
| Friday | 7 AM-9 PM |
| Saturday | 7 AM-9 PM |
| Sunday | 8 AM-6 PM |
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