Pet Parlor

4.7 (46)

4466 Mitchell Rd, New Castle, PA 16105
(724) 652-0655
facebook.com

Claimed
Pet supply store
Pet store

From the business

  • Identifies as women-owned

Reviews

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olivia

2024-04

very nice store! was greeted immediately and offered help. everyone was super friendly and they carried a wide variety of products. their prices were very competitive. they also carried products i haven't seen in other pet stores and told me that they offered special orders if i needed something specific. i also heard that a majority of what they carry is american made, which is always nice. will be back!!

P

2024-02

Great place if you want to get high quality pet food for your pets. I found the prices to be reasonable. Equal to or better than shipping online. The staff was super friendly and helpful. The connecting second hand store was nice to shop at as well.

Layla Joseph

2023-11

Super knowledgeable & had fair prices on products. I love pet stores that take care and pride in the animals they have. Very kind people running the store. Definitely somewhere to check out if you need any pet supplies!

Emily Gibson

2024-05

Was very impressed with the selection she had! Prices are very good, too! Definitely would recommend!

Jay Country Boy

2024-01

The go to place for all your furry and gilled needs

Kaycee Messmer

2022-06

This place is amazing! The woman are kind, and compassionate. The tanks are clean, fish well taken care of. I couldn't be happier!! UPDATE: This has been my fav pet store for a year now, still happy and now with the small businesses vendor store next door, and the framing company, this family is amazing!!

JoyeDell Beers

2018-06

I stopped in to see what they had to offer. I was greeted by a sweet little dog and cat! The staff was very helpful in helping me find the right food for my aging dog. They are not only knowledgeable about the products they carry, but if they don't know, they have lots of literature they can give you to help make an informed decision. They carry the better foods for your dog, and cat. They also have flea and tick control, lots of treats, toys, and general pet supplies. I noticed they also have pet cards and gift items! They have a rewards program where you get $$$ off your next visit after you have spent a certain amount! Good for me!! I enjoyed looking at the fish and the ferrets. Made for a fun visit!

Angelo DeRosa

2017-06

Love the Family Atmosphere! Your not treated like a customer, they treat you like part of the Family. They carry all the best brand foods and if they don't have it they will carry it for you. I Buy all of my pet supplies there as well.I hope they are around for a long time to come. Stop and see for yourself and support one of our local community businesses and get personalized service and NOT THE BIG CHAIN STORE TREATMENT!!!

Debra Powers

2016-06

While visiting my daughter an hour away from where I live, I just happened to see this store n stopped in. I have two dogs a 3 yr old n 16 wk old lab. I loved everything bout the store, the owners were there n I got excellent customer service. They have a wide range of inventory, which I was very pleased with. I stop in every time I go over. I've used fromms for years n I buy my dog food from them now. U can donate books n they donate the money. I could go on n on bout all the stuff in this store. I absolutely loved it.

Laura DePietro

2019-06

I always get my dog food from them. They carry food from American companies sourced with USA ingredients. They are super friendly & well help you with anything. You can also get your kitty & puppy fix with the stores animals! They also have fish! I will not but my fur kids food any where else!

Jodi Stiver

2018-06

Elaine and Erin are so sweet they treat you like family and they know all 3 of my animals name's and who are the picky eaters and my Angel that is allgeric to everything. They helped me find dog foods that she can eat and they have ordered me whatever I have asked if they could get for me. I have been to other stores and they couldn't help me . They really do there research on the foods they carry for your fur babies. I'm a customer for life.

Mark Smith

2014-06

I had my dog here for grooming. They basically didn't groom her at all, yet charged me 53 bucks for a bath, they told me she had bad behavioral problems and tried to bite them. My dog wouldn't even bite a burglar and is very well trained with the AKC Good K9 Citizen completed training. They also told me I would need to pay a 25 dollar behavioral charge next time I take my dog there. It appears that they don't know how to handle dogs and I will never take my dog back to Pet Parlor.

Penny Perkins

2013-06

We were taking our pup to Pet Parlor and receiving good service. Each time we picked her up, we were enthusiastically told by the owner that Sophie was good and so cute, etc. Today I called to schedule a grooming appointment and was told that they were unable to take Sophie back due to bad behavior at her past appointments. After hanging up and stewing on that information for a few minutes, I called back and asked for the owner. I was told that because some customers get upset when told that their dogs are "bad", they don't always tell what really goes on. I suggested that their policy needs to be HONESTY. Sophie is apparently not welcome back nor would we take her back. She has an appointment at a 2nd groomer that we often take her to that has no difficulty with her.

K Conrad

2018-06

The staff here is always so friendly and attentive. They remember who I am and what my dogs need, and always have what I shop for in stock. I highly recommend them!

P Roulan

2015-06

My Dog "Shayna" loves everyone at the Pet Parlor. The entire family treats her with total TLC. From her Blueberry shampoo to her detailed mani & pedi. We look forward to visiting Aaron and her family every summer.

Beetisman

2021-06

Nice little pet store, friendly staff, decent selection of goods, fairly wide variety of freshwater fish and plants.

Crystal Beahr

2022-06

Very knowledgeable about pond fish. Kind, took the time to inform and the store was very clean. Comfortable atmosphere.

Tyler Nagel

2023-06

Favorite LFs very clean tanks always cares about the fish

Carrie King

2021-06

These people are the nicest people they are friendly helpful very nice I love this place it is my go to place they take very good care of their fish I absolutely love this place

Amanda Mayberry

2021-06

Owners are very knowledgeable (willing to look up answers if they don't already know) and they carry a wide variety of products

Debbi Hoeler

2022-06

Per Prlour is awesome, but the antiques & collectible store next door is amazing!!

Andrew Dawson

2018-06

Friendly staff, good selection of pet products, high quality dog food

Linda

2021-06

Very calm and informative place. Pet Parlor was clean and very enjoyable place to shop.

Corey fenton

2023-06

Great experience well knowledge and respectable. Good prices

Jamison Fennel

2019-06

Found this place by accident. Love it absolutely a great place to shop for your pet.

Jeff Littell

2019-06

Great owners mom and pop shop not a big box store

Nicole Stephenson

2022-06

They were so helpful and nice! They had everything I needed!

Dan Broschart

2018-06

Great people who care about you and your pet

Amy Lynn McConahy

2022-06

Super friendly and helpful

Carol Zahn

2020-06

Expert pet help and nice folks

Opening Hours

Monday 10 AM-7 PM
Tuesday 10 AM-7 PM
Wednesday 10 AM-7 PM
Thursday 10 AM-7 PM
Friday 10 AM-7 PM
Saturday 10 AM-3 PM
Sunday Closed

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