GIANT Pharmacy

Tiffany S

2024-03

Constant misinformation. I called a month before a trip overseas, asking if I could have an advance on a certain medication. I was unable to refill on the other side of the globe and I was going to run out. While it was a controlled substance, the pharmacist said this would not be a problem. After all, it was mere days before my prescription renewal.Fast forward three days before my trip, I spoke with the other pharmacist and they said “absolutely not!” I was panicked, sobbing, thinking that I was to be without my medication. I begged that he call the pharmacist that said yes and he begrudgingly obliged, refilled the med, and gave me a lecture.A similar instance happened today, I received misinformation and they called and backpedaled. Don’t trust them. They’re either incompetent or they don’t care. They have zero sympathy and I’m definitely going elsewhere.

R R

2023-11

I tried to refill my son’s medication pharmacy tech incorrectly assumed we only had medicade. ( we have private insurance but the idiot tech David wouldn’t listen) he refused to even take my other insurance card then lied to the pharmacist saying we only had one card and needed authorization. This is incorrect. I became upset because he would not listen and kept mans-planing why I needed an authorization. He also said “we are doing you a favor filling this, I can decline to refill you meds”.I called the store manager and she said pharmacies are separate and they can do what they like. Wow?!?!? This is a part of your store. This is the Giant Pharmacy. Not the independent we do what we want pharmacy.I found another pharmacy who listened took my second card and we are all set. I just feel bad for anyone who really needs this pharmacy.I’m also never shopping at this giant again.

Wayne Harris

2024-04

Place is a joke... Rudest employees cart people texting on phone sitting on the cement post near the entrance..... Cars parked in fire lane and facing opposite side of the street... Cops no where to be found.... parking in handicap when there not... Joke joke joke

Sonia Rodriguez

2023-05

Last night my sister and I went to this store although I normally go to the one in Lansdowne. I now regrets my decision and will not return. At the self checkout my sister removed one of the bags and the register signaled for help. It took for three registers to do the same and for me to call out a few times before someone coming and clearing it for us. She immediately returned to what she was doing which was her phone. Three of them were at the exit on their phone laughing at something that was more important than the actual customer. After paying we had to move around them because they were almost blocking the way. I am so disappointed because this is my favorite store and now I wonder what time of training are they providing their employees. 😟

Jo Roach

2024-04

Excellent caring. Always pleasant

Ann Marie Williams

2022-05

They were able to order in the exact generic prescription I could take. The usual generic contains corn starch which causes me an allergic reaction.

mims

2017-05

I asked the question to the staff that she showed me where it was. But when I went to look for it it was nowhere to be found after asking her she just said clearly don't have it go look somewhere else and turned her back. Very rude. Probably was on her period.

Gwench Drake

2019-05

First time I’ve ever used this pharmacy and because of the excellent service that Danielle and John gave me I WILL be switching over. Thank you so much Danielle and John for being so helpful, kind and understanding with me.

Mark Palmer

2022-05

They were unable to do a order for 30 pieces fried chicken for the weekend for me