4.2 (496)
440 Mt Hood St, The Dalles, OR 97058
(541) 296-2054
stores.petco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cristine Kampert
2024-04
Came and got great deals on dog food. The checkout person was friendly and showed us how to use our app and save more money. The dogs liked their visit too.
Rusty Whitney
2024-04
Petco's staff is well-educated about its products so can answer my questions. While Petco charges somewhat more for most products than if I bought them elsewhere, I'm happy to pay more because having good, knowledgeable staff makes me more confident when I shop at a Petco store.Thank you!
Brenda Green
2023-11
Pet after pet that our 14 year old daughter has saved up for and purchased with her allowance, has been sick, and died. They've all been small animals. Fish and mice.Add to that, when we were trying to get 2 mice, one employee was helping us, and another came over and started aggressively talking negatively about another employee right in front of us! I actually cut in and suggested that this conversation would be more appropriate for a breakroom.One of the mice she got at Petco was sick almost immediately. Yes, we ended up at the vet, and the $7 mouse cost us another $200 at the vet. It turned out that he was dehydrated and malnourished and was too young to have been taken away from his mother. We will NOT be purchasing any pets from there again.
Tracey Kalista
2023-05
I shop here for pee pads for my cat with cerebellar hypoplasia. She won't use a litter box. Plus I get toys and flee meds for my kitty clan 😸
Ava Green
2023-09
Every pet I have purchased here has been healthy and in good condition. The staff are helpful and kind.
Shirley Cox
2024-04
Store is not a spiffy looking as it should and could be. all the displays on floor are making it difficult to get a shopping cart thru.
Jasighia Baxter
2024-02
My toddler had to use the bathroom and when we asked the employee to unlock the bathroom, he was so incredibly rude and we waited for him to help a few customers and then he looked right at me and walked away. My husband had to go hunt him down and my daughter peed herself and he was just rude and couldn't be bothered.
Rod Huante
2024-02
Had an appointment to have my dog's toenails groomed. At 8:00 in the morning was there a wait until 8:15 for somebody to unlock the door then waited another 15 minutes for the groomers as they stood in their staring at me laughing to open their door so I just left
Kenneth Johnson
2024-04
i was busking outside during xmas, so was using their restroom primarily even tho locked, they had no problem with me and actually would keep an eye on my guitar while i went. so many times i passed the birds i wouldnt be suprised if they picked up the here kitty kitty i said to them in every passing
Joseph Poirier
2024-04
Better stocked than the one in Vancouver. Still has a lot of empty shelf space though. Corporate needs to do better at stocking these places so the employees don't get dumped on by Karena.
Tammy Armacost
2024-04
Ian was very kind and helpful also have had great help in the past from Roberto !! Great employees
Brooke Henrickson
2024-02
Great place to get your pet needs. I also get my pets groomed here too amd Kat the grooming manager is awesome!
Stacey Taylor
2024-04
I think it is ridiculous that reward points expire! After spending all that money to have it go away.
Kayla Elizabeth
2024-03
I love petco and have been a customer for years and always have good experiences and great products for all my animals!
randy lavoie
2023-08
I went to the store located in The Dalles to get some fish. I have been tending fish for almost 30 yrs. When arrived and tried to get the fish I wanted. I was treated very rudely and then I was insulted and then refused service. I do not recommend anybody go to this store. Not only are thehy rude insulting to their customers,their fish tanks were in need of some care too. I would have gone with less than a full star but there were no options for less than 1 star.
Tracey Kalista
2024-05
People are friendly here and I can pick up almost everything I need.
Jordan Williams
2023-09
Some of the reptile enclosures were over 105 degrees and the employees gave me attitude about it. There are dead fish in the tanks all of the time as well. They don’t take care of their animals properly at all.
Jim Grant
2023-10
Petco groomer, Gabby, did a wonderful job on grooming our dog. She had found something that maybe our dog needed to see the vet about and we appreciated that so much.Gabby will be missed.
Madeline Grant
2023-07
Took our dog in today to be groomed and I want to give a big shout out to Gabby!She did a fantastic job and our dear dog looks and I know she feels so good. Thank you Gabby for doing such a great job!!
D Grubbs
2023-08
I found a well sourced food for my granddog! I was in the store twice- had to get my daughter’s approval to change her dogs food. All 3 people who helped me kind, knowledgeable and efficient!
Rena Mauldin
2023-11
The lady who does the BUYING for this location has always remembered my poochies needs and helps me in person❣️❣️ She is wonderful and I really appreciate the help.
C. F.
2023-05
I honestly can't rate this store high enough! Very clean store and all the animals always look healthy and have clean cages. The staff is not only friendly but knowledgeable as well. The Aquatics department is so fantastic and they always have given me great advice on different aquarium issues that I may have from setting up a new tank to troubleshooting issues with my fish!
Cali Rocha
2023-05
Pretty well stocked for being fairly rural (The Dalles) usually able to find what I'm looking for. Took one star off because it's always difficult to find someone to help on the floor and it's a bit frustrating considering there are so many things that a person would need help with, from pets to locked items to very high shelves. In my opinion there should always be at least one person available to help, but good luck finding someone!
joe dow
2023-09
I really like the way Kat takes care of peppy, my welsh terrier dog, and she likes it as well (she always look forward to have Kat pampers her).
Micky Mattox
2023-05
We've been loyal customers for years with this Petco. Pretty disappointed with this one. 😳 We needed dog food so when my husband discovered they didn't carry our brand, he asked the lady working if all they had was the premium brand and if they could please give us a discount for it? 🤔 She was not very accommodating so what we usually spend on dog food ($60.00) we wound up paying premium price ($90.00). WOW, what a mark up! 😳 OUCH! Won't be going back there. 🤣 LMAO! 🤭
Raven Rutherford
2023-10
I love the amount of choice at this store and when I have a question I feel confident in the answers I am given from the workers there.
Sam K
2023-05
I was sold Petco vital care. I was told I could cancel at any time. I did not use it in 3 months so I decided to call to cancel. They told me it was a year-long membership that I signed up for. I had no idea and I was not told that by the manager that signed me up for the program. You need to make it clear that people are signing up for a year long membership!!! Not one that can be canceled at any time if they don't use it.
Jacqueline Thornton Quintana
2023-10
The people are awesome there and very helpful even explaining everything you need help with on animals and more
Maryann Pyke
2023-10
Super friendly staff all around, excellent customer service, took me right to what I wanted
MaryAnn Edwards
2024-03
Very knowledgeable help thank you so much
| Monday | 9 AM-8 PM |
|---|---|
| Tuesday | 9 AM-8 PM |
| Wednesday | 9 AM-8 PM |
| Thursday | 9 AM-8 PM |
| Friday | 9 AM-8 PM |
| Saturday | 9 AM-8 PM |
| Sunday | 10 AM-7 PM |
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