4.4 (78)
130 Main St, Rickreall, OR 97371
(503) 623-2365
rickfarm.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Steven Stringer
2024-04
Bought my first Kubota about 1997, L2900. Good choice. Good crew at Rickreall. Went back in 2022 and bought a UTE. IT'S a nice drive and worth it. I think family owned, stay away from the big dealerships. You'll thank me.
Matthew Mohr
2024-04
I would not recommend this company to fix an older tractor. I brought in my b7100. They said it would take about an hour to diagnose at 150$ an hour. I told them the issue was that it just stopped going forward or reverse. When I went to pick it up they said it would be 499$. The manager was nice enough to lower it 100 but when I got it home it was worse then when I dropped it off. They said they tightened everything but it feels like they loosed everything like the clutch and pedal. Even if they could not fix it you would at least hope that you would get your tractor back in better condition for 400 or at least in the same condition you dropped it off. I am going to see what the bbb says. I would not trust their mechanics especially the shop Forman to work on anything. I told them also about the spring that was broke from the hydrostatic transmission and as you can see in the photo they did nothing with it or even mentioned it. They also just put a nail in and did not line up the spline. Just would not trust them with anything. Feel free to contact me if you have any questions.
Richard Mueller
2024-04
Parts department sucks Hispanic guy can't find any parts and parts manager doesn't care about customers sales guy can't figure out the paperwork so you have to redo it to satisfy the state now I have to do the leg work to fix it and the pre delivery was a joke broke down with less than 12 hours on it never again
Derrick Lenzer
2022-05
These guys continue to earn my business! Their Sales team has repetitively delivered as promised. Their parts team is accurate and effective. Their service side has helped on warranties, repairs, and advise. I’m willing to drive a little out of my circle to receive awesome customer service!
Shawn Kahut
2023-12
So i got and email from the manager and he seem very understanding and willing to help me i Thank you for that so i will continue to work them and it seems like they do really care for there customers .
Laura Dunigan
2023-05
Every time I walk into Rickreall Farm supply every employee is super helpful, knowledgeable and kind. The service department goes above and beyond to make sure I am happy and my equipment is well cared for. The sales department always takes care of my inquiries for new equipment promptly. The parts department is very helpful. I highly recommend this company.
Robert Mosher
2023-09
They were easy to work with, completely knowledgeable about the L series tractor we were looking to buy, and had a clear no-nonsense attitude. Everything about our experience felt right and I'd happily send friends to them and work with them again myself in the future.
Robo Brio
2023-05
Bought a new B2601 8/2022. Received with steering wheel 180° out of correct position and a LA435 loader linkage on left side that hits a nut every time I raise and lower FEL 🤔
Tammy Kromhout
2022-05
My husband and I stopped by to check out tractors on our anniversary. The salesman, Peter, was very informative and helped us choose the perfect tractor for our needs. We were told that it could be 60 days to get the tractor, however, within the next week, Peter had called with great news that our tractor would be delivered within a week. He kept us posted with texts and pictures over the following few days. The delivery lady, Lori, ( I cannot say enough about) was amazing, so friendly and educated me on every detail of the tractor. I would recommend, Rickreall Farm Supply to everyone. Truly a great team!!!!!
Joshua Putney
2020-05
Great dealer wouldn't go to any other. Made life real easy buying a tractor from them.
Ken Carlson
2020-05
The folks who work here are very knowledgeable and friendly. They carry quality yard equipment and service what they sell. I had a warranty issue on a back pack leaf blower and they fixed it quickly. My fault, I ran at lower throttle and this caused exhaust particulates to accumulate on the spark arrestor on the exhaust, plugging it. I was told to run full throttle to eliminate this issue, worked great for years to follow. Recommend if your in need for tractors or yard maintenance equipment.
Scott Jen Thibert
2017-05
I have purchased many pieces of equipment over the years and can truly say I have not dealt with a finer company than Rickreall Farm Supply. The sales staff has always been very knowledgeable and professional in helping me find the right equipment. The service staff has gone above and beyond in resolving a recent warranty issue. The excellent customer service I have received from every employee of this company has been amazing. Thank you Rickreall Farm Supply.
Liz Schaecher
2021-05
Great place for lawn equipment. Service guys are awesome. I stopped in with a flat on my car. Filled it up and pointed me in direction of tire shop, without any hesitation. I would have been up a u k m own what creek stranded. Definitely check out what they have. Worth ur time just for the great service!!
Scott Banta
2022-05
Rickreall farm supply is a top notch company! The best in the valley that I know of for stihl equiptment. By far the best in the valley in their line of business for customer service, friendliness, and superb at making sure you're treated swiftly, with honesty, integrity and complete customer satisfaction. This is a mostly family run business as well as other wonderful people. I have been going here now regularly for over one year. I am from Salem and in the past have shopped at all the stihl stores and others who carry their product. I would much rather make the drive out of my way to Rickreall and deal with this awesome family run business! Each emploee practically always says hello to me (and my dog) and are super nice. They have great quality product and a huge selection on the floor. Your time and money will be well spent at Rickreall farm supply. Thanks Brett and family and crew! You guys are the best!
John Goodman
2022-05
I really appreciate the great service and friendly staff. Thanks so much for taking the time to fix a few small problems I was having with my Kubota. I have always used these folks for tractor maintenance and highly recommend them.
Michelle Robinson
2023-05
Thank you Matt in service for following up with my repair and it’s warranty.Matt is definitely an asset to the Rickreal Farm Supply team.I will continue to shop here and refer the company.
Jay VanValkenberg
2023-05
Great service, fair prices, only downside is they are ag only, so some construction equipment parts will need to be ordered in.
Marilyn Burkhardt
2021-05
Although I posted a negative review earlier, citing the high cost of their services, I am a returning customer. They really know their Kubotas, and I want the best for my older lawn tractor. The old saying "you get what you pay for" applies in this case. It's hard to shell out the money, but it's worth it.
Mike Wells
2020-05
Go here for service at it's finest. They covered every detail down to the finest points. I'm more than satisfied and would consider doing business with them again even though I now live over 550 miles away. Thank you Judy and crew!
Sandra Kasprzyk
2021-05
Bought our first tractor after 25 years without one. Plenty of employees to give help. They are willing to go the extra mile to train us on our new machine.
Abby Hodgson
2014-05
I recently purchased a mower and had a great experience. The sales staff is very helpful and knowledgeable and the financing process was convenient. I highly recommend them.
Jonathan Staples
2023-05
Stopped by there a couple years ago, store was clean and well organized. Customer service was on point.
tammy soper
2022-05
Very nice salesman. Positive purchase experience. Will definitely go back.Worth the drive.
M.J Proctor
2019-05
If you are looking for a Stihl product dealer for example a chainsaw or a kubota product like a tractor, Rickreall Farm Supply, 130 Main St, Rickreall, OR 97371 should be at the top of your list for Farm Equipment. If you are in the Salem, Albany, Independence or Dallas Areas drive on over. Easy access from the 22 fwy via the 99w. I've shopped the store since my recent move to the area and I couldn't be more pleased with the sales and service departments. Im confident that Rickreall Farm Supply will not only sell me equipment that I need at a fair price, I know they will also keep it running great due to their experience and knowledge of the farm equipment they sell. They specialize in certain brands, It's my recommendation if you are looking for a certain item call and ask they are awesome at answering questions to save you a drive.
Troy Martens
2018-05
What great people they have here. Treat Truck drivers very well. I'd come here to deliver any time. Thank you at Rickreel farm supply. Troy Martens of Salina Kansas.
Garden Guru
2021-05
Friendly & knowledgeable staff! We bought our tractor from them a couple years ago, and we'll do it again when the time comes!
Woodrow
2022-05
They will lie to make a sale, sold me a tractor that pto attachments aren't available anymore. Currently seeking legal remedies for their fraud.
Jethro Ball
2021-05
These guys are the best in the county! Respectful, Responsive, Honest. Avoid those other guys, Rickreal Farm supply actually offers service!
T G
2023-05
A wonderful lady works there. Amazing customer service..
Levi Kunkel
2021-05
I didn’t start out a happy customer but Brett will keep me as a long term customer after all his help!
| Monday | 8 AM-5 PM |
|---|---|
| Tuesday | 8 AM-5 PM |
| Wednesday | 8 AM-5 PM |
| Thursday | 8 AM-5 PM |
| Friday | 8 AM-5 PM |
| Saturday | 9 AM-1 PM |
| Sunday | Closed |
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