4.9 (35)
4085 W 11th Ave STE 3, Eugene, OR 97402
(541) 342-8366
mckenziesurfaces.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Abigail Fine
2024-01
I had a very positive experience with this family-owned, local company. Andrea was a pleasure to work with and I felt throughout the process that they were deeply invested in making sure the customer is happy with the result, nomatter how many twists and turns of decision-making that entails. The installers were also friendly and efficient. The finished product is slick and clean-looking (note: pics below show gorgeous solid surface counters; ignore the wacky wall colors, as both rooms are still in progress).Tile-setters from a contracted company also did a beautiful job of the tile backsplash. They accidentally scratched the countertops with the tiles, and McKenzie kindly sent some reps in to buff out the scratches for free, which I appreciated.The only thing to be aware of is that their showroom boasts a larger selection of countertops and stone than tile; they do have several major suppliers and access to samples, which they can order for you. But it's worth knowing that they seem to really specialize in stone and solid surface. If they have the tile you want, you couldn't pick a better company to work with.
Sheri Hanson
2024-03
When I started my project I had no idea where to start and the project got bigger the more shopping around I did. When I went to McKenzie Stone and Tile I was already overwhelmed by some of my own decisions. Randy was my salesman and he made it all very easy and simple because they had all of the countertop and flooring materials I needed for my project. It was so nice to have it all planned by one company. I would call them the next time you have any project, complicated or simple. They will make your life so much more peaceful. Thank you to the whole crew that made my home a more beautiful place to be.
pat zahner
2024-04
Everyone we came in contact with at McKenzie Stone and Tile were easy to work with and genuinely nice people. The entire process from start to finish was exactly as we were told it would be and we couldn’t be happier with the results.
Mason Peckels
2023-12
We had John and Julio come out and install a island countertop for a kitchen remodel, they were fast, friendly and did a great job. Totally recommended them for any countertop install.
Nathan Philips
2024-02
Our experience replacing our kitchen countertops with McKenzie Stone & Tile was excellent throughout. They were very helpful and attentive during the sales process. With careful listening and thoughtful suggestions, we were able to land on a stone that addressed our criteria and concerns. The installation process was seamless (so to speak) and efficient. Everything went exactly according to the plan. We enjoyed working with everyone we encountered from start to finish.
Gordon C. Tibbitts III
2024-03
We needed our custom counters cut to fit to accommodate a new cooktop mid installation. McKenzie Stone & Tile responded quickly and professionally assemblers the right work team to get the job done. We are very pleased with our experience and highly recommend them Great job!!!
Heidi Siebenlist
2023-10
We had a great experience working with the McKenzie Stone and Tile team. They offered many demo pieces for us to take home to see in our space so that we would be comfortable with our selection and ensure it was the right piece for the space. When I was ready to order, our sales rep was able to meet our tight timeline and have the tile shipped and delivered to their store within a day; really going above and beyond! True professionals, our sales rep, the gentlemen who templated our quartz counter top, and the install team were all wonderful to work with. We will use them for future projects and would highly recommend McKenzie Stone and Tile to anyone.
Joe Crenshaw
2023-11
We were scheduled to have a delivery and installation of our new countertop on Thursday of last week. The top was loaded on the truck for the 1 1/2 hour trip when someone noticed that the size didn't look right and called me. It was wrong (these things happen sometimes) and McKenzie stone and tile rushed the top back into production and still got it delivered and installed on the promised day. They didn't make excuses or deflect responsibility on the problem-they apologized and did everything they could to make sure we were happy with what they did for us. You can't ask more of any company than what they did for us. The countertop is perfect and we are well pleased. Joe and kim
Mark McConnell
2020-05
Working with McKenzie Tile & Stone was a great experience. They did a spectacular job on the counter tops in both my bathrooms. Every onewas on time and friendly, not to mention the great price. I could not be happier. I have and will continue to recommend them to everyone I know.
Cathleen Fenstermaker
2023-05
We had McKenzie Stone & Tile in Eugene, OR, remodel our kitchen countertops with Cambria brand Inverness Gold quartz recently. Their staff was wonderful to work with all the way, with beautiful results! They recommended & coordinated well with The Fixture Gallery at Consolidated Plumbing in Eugene for our new sink & faucet. A "shout out" to Terry at W.G. Peterson Woodworking in Florence, OR, who put everything together & was a pleasure to work with also. Highly recommend everyone!
Jenny Barclay
2023-10
Extremely pleased with all the personnel involved with my job!! Everyone was friendly, professional, and knowledgeable. My new countertops are exactly what I hoped for and the installation was top notch! I will highly recommend this company to others. Thank you, McKenzie Stone!! YOU ROCK!!
Scott Avenue
2023-05
Amazing quality fabrication.....from the sales team to the installers. It was such a pleasure to work with this team of people on my project.
Kat Lavigne
2023-05
I have to say I went through with a few other companies before I settled on Mckenzie Stone & Tile. They won me over with their friendliness, excellent communication, and timeliness. I submitted measurements, picked granite, and had a quote the very next day! They promptly answered emails, phone calls, and their installation crew was fast, professional, and friendly. I will definitely use them again!
Bill F
2022-05
Had McKenzie remove the Granite and install a new Quartz counter top. This company is very well managed. Polite, professional, prompt, tidy and productive.They made a small mistake, no arguments, out the next day to drill a missing whole. I am 100% pleased. I highly recommend a company that truly has their act together from top to bottom.
Vicki Petty
2023-05
Every step from customer service, planning, templating, material choices, pattern layout, installation and finish)was professional, seamless, on time or early. The challenges inherent in updating a 1956 lath and plaster build where the "built in place" cabinetry was saved were met without breaking stride. If I had known how easy this was going to be, I would have done this many years sooner. Can't recommend them enough. They've earned their reputation.
Ann Starkey
2023-05
McKenzie Stone &Tile more than met our expectations in providing us with our granite countertops. After the first slab cracked in shipping, they quickly located a replacement and installed it with a delay of less than a week. Most important, it is beautiful and fits perfectly.
Michelle Modugno
2020-05
We bought our dream home and trusted this company to help us create our dream kitchen. We put our trust in the right people. Their product was exactly what we had envisioned. The owners and installation crew were helpful and professional. They completed the project on schedule. I would highly recommend this company, and plan to use them again for upcoming projects.
Andrea Gandy
2020-05
Not only do I work for Mckenzie Stone and Tile, they have also done amazing, craftsmanship work in my own home. The work was flawless, and my house was left looking perfect. I think very highly of this Company and it's Owners. They are among the most wonderful and honest people I have ever met. I am proud to be a part of it!
Matthew Gray
2020-05
When I decided that I wanted my tile work done right the first time, I looked hard for local expertise and craftsman. I’m very happy to have chosen McKenzie Stone & Tile. They were extremely professional and communicated well through the entire process. The results were exactly what I was hoping for and I highly recommend them.
Sandy Coggins
2022-05
Went to the store with my daughter who just bought her first house. Unfortunately she has an extreme fear of dogs. This store has a very sweet dog that roams the place, so my daughter was fearful to enter. I suggested that they post a sign on the door letting others with anxieties or fears know before they enter that they have a pet roaming the store. They were so sweet, kind and understanding and have since put a sign in the front window letting people know that they can call and ask for the sweet dog to be put behind the gate before people with fears enter. Thank you so much McKenzie Stone & Tile you are amazing!
Sarah Drews
2020-05
The staff of McKenzie Stone and Tile care about their customers and will work diligently to improve your home to your specific desires. The showroom is clean and the products on display are beautiful!
Vance Neely
2020-05
I have had 2 generations of this family business do work at 3 of my different locations. They do great work at a fair price.I have recommended them to everyone in need of this kind of work..V.
Kathy Connell
2020-05
Andrea was the Best! She knows her stock and knows which product works for your application. She was on top of our project.
Mark Gotchall
2021-05
Had granite counter tops and under mount sink installed. The whole process went smooth, and they look great.
Chelsea Sjostrom
2020-05
Absolutely PHENOMENAL customer service! What a wonderful small family owned business, with employees who genuinely care about their customers! 10/10 would recommend!
Jay Thompson
2020-05
Excellent service and quality in the countertops we had made and installed. Fair pricing too.
tiffany gilbert
2020-05
The owners of this company are so beyond amazing! HIGHLY recommended!
Walter Drews III
2020-05
They provided a excellent product with outstanding service. A eye for details!
Jennifer Swagerty
2020-05
Great company that does great work...
| Monday | 8:30 AM-5:30 PM |
|---|---|
| Tuesday | 8:30 AM-5:30 PM |
| Wednesday | 8:30 AM-5:30 PM |
| Thursday | 8:30 AM-5:30 PM |
| Friday | 8:30 AM-5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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