4.8 (39)
500 E Aurora Rd #20, Macedonia, OH 44056
(330) 467-0844
stores.petco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Candice Parr
2024-04
Great experience! My groomer was superb and took such pride in her position. The cashier was great as well. Please give these 2 young employees a day off or gift card!! They are keepers!!! Hard to find young kids taking such pride and these 2 were raised by some terrific parents!!!
Jb Kocmit
2024-03
Brittany’s exceptional for my dog surpassed all expectations. Her attention to detail and genital approach made the grooming experience made it a breeze for my anxious pup, who is recovering from surgery. With a stunning result and a happy dog, I highly recommend her services. I couldn’t be more grateful for the care and expertise demonstrated by this remarkable groomer.
Rachel Heidenreich
2024-03
Amelia was absolutely fantastic. Scout was a bit scared at first but at the end of the visit he was wagging his tail. Amelia was very patient with him and I would recommend her to anyone
Taylor Rowe
2023-05
Rusty can be a crazy hyper boy and stephanie at macedonia petco still always does such a good job. he is always super excited to go every time and so well groomed when he is done.
Nancy Tobin
2022-05
Jennifer did an incredible groom on my Cavapoo who was full of tangles! thank you Jennifer we are your clients for life!
ron Juhas
2023-09
Overall experience was good. My dog came out looking good. Have some issue with all the add ons that's were charged but not told about or explained to me .
Alisha Bumgarner
2024-03
The ladies were so nice!!! I'll definitely be back.
Samantha dutro
2023-05
Jennifer is a great groomer. I take my boy once a month and she gets down on the floor with him to try and help him feel more comfortable and she is sweet to both of my pets. I have witnessed her show so much compassion and love for her fur-clients and she truly cares. I trust her with my pups and I continue to go to petco grooming because of her. Jennifer is by far the best groomer I have ever gone to in the last 15 years. Every month I walk in and she has a smile on her face. She is so welcoming and easy to talk to.I drop either one pup off or both and they are done in such a timely manner, and I’m honestly shocked. Jennifer has recommended VitalCare because of the perks and discounts on the grooming that ends up saving me almost half of the grooming costs monthly and when she recommended it, I felt like she was truly trying to help me save money while still receiving the same great quality of service.Thank you for being great Jennifer, Oliver, Bailey and I appreciate you!Petco in itself has great customer service, In store and over the phone. I placed an online order for same day delivery and I used some Pal Rewards on the order. After 2 days of no update I called corporate PetCo customer service and they picked up within minutes, canceled my order and re issued double the Pal Rewards I used on the order and I was off of the phone within 15 minutes.I am in Petco monthly and these experiences are what makes me want to keep going back. Yes they are a major company but honestly the customer service makes me feel like I am truly a valued customer/client. That speaks volumes!
Sasha Blust
2023-12
The groomer who helped us was kind and friendly. We were in and out in about 15 minutes.
Stacie Houser
2022-05
I took my dog Rosco to the Macedonia Petco for his first grooming. He’s an anxious dog and I was afraid he would not do well in a new setting with a stranger. We met Jennifer, who was welcoming and offered Rosco a “meet-and-greet” to see if he would be comfortable coming to Petco. Her good character showed, because he immediately wagged his tail upon seeing Jennifer. She lead him through the facility so that he could get a feel for it. Based on this alone we knew we could trust her! She scheduled him for an early time of the day so the distractions would be minimal for him.Upon picking Rosco up after his grooming, I was very impressed. The service was quick and he came out happy with a super smooth trim and smelling fresh! We can’t thank Jennifer enough for her kindness and care. We will ABSOLUTELY be back ❤️🐾
Joy
2020-05
My two tiny yorkie poos only weigh 4 and 5 pounds so they are fragile. I know they are in good gentle and caring hands when I drop them off with Jennifer or Emily. Both pups are groomed beautifully with their nails clipped and teeth brushed!
Kelly Berger
2022-05
smart and kind staff. Suggested services that I did not know were available (trim face and paws in addition to the fanny shave). They were easy to talk with and did a pretty job on my female bernedoodle.
Susan Farrar
2021-05
Amanda is professional, courteous and helpful. She enjoys grooming pets and it shows. I enjoy seeing her and appreciate how she looks after our dog/Bear.
Lynne Burlinghaus
2022-05
I didn't think the store had much of a variety as far as pet equipment like collars and leashes. On the other hand Jessica did a fabulous job grooming my standard poodle
DL B
2021-05
Love the fact that the groomers get to know my pet. Always take time to do a great job. Amanda is fantastic. The only place I will take my dog.
Ajay Kumar
2022-05
It was my first visit and i am impressed with the staff and they know well to answer my simple questions and even checked my pet to see if I really needed extra service or no.
Cari Bonnell
2022-05
They groomed our little Yorkie and, did a fantastic job!!! We will definitely be using them for all our grooming needs!
Bill Hudson
2020-05
I have been using this grooming station at Petco for a couple of years. I find the groomers excellent, friendly with me and my dog.
Greg White
2022-05
Great grooming very impressed with the service I had with my rewards & the card.
Kayla Donovan
2021-05
Amanda is an amazing groomer. She clearly cares about our beagle Izzy.
Farley
2020-05
I didn't even know they had this service. Nail cutting was so much less expensive then the VET
Olivia Marie
2020-05
The staff was extremely friendly and very kind to me and my pup!
Charles Kashary Jr.
2020-05
Polite and you can tell that she enjoys her job even on New Years Day.
Robyn Young
2022-05
Great experience, staff was great and my Max looked amazing
Heather Ribis
2024-03
Great service
J Huth
2020-05
Called and within 30 mins we were there and my senior dogs nails were done!
Carla Austin
2020-05
The customer service was amazing, I also received 20% off!!!
Noel Robles
2024-01
EVERYTHING IS EXCELLENT
Pamela Cunningham
2021-05
Never went can't seem to get an appointment
Elizabeth Hamilton
2022-05
Good experience. Thank you!
| Monday | 8 AM-4 PM |
|---|---|
| Tuesday | 8 AM-4 PM |
| Wednesday | 8 AM-4 PM |
| Thursday | 8 AM-4 PM |
| Friday | 8 AM-4 PM |
| Saturday | 8 AM-4 PM |
| Sunday | 9 AM-4 PM |
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