4.9 (82)
3975 Cascades Blvd #30, Kent, OH 44240
(330) 677-1134
stores.petco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jocelyn Peterson
2024-02
Margie is AMAZING! We took our maltipoo puppy, Sundae, for his first groom and Margie was so sweet and did such a great job! Sundae absolutely loved her and he looks great! Prices are also very reasonable, highly recommend!
Linda
2024-04
My dog was matted from.escaping while I was hospitalized and the groomer decided to shave him first rather than wash his first because of the matting not knowing that the dog had a sore under his chin and as she was shaving him she accidentally nicked him causing the dog to bleed some. They called me to come and get him to take him home. I made another appointment to finish bathing him for April 2nd.
Ray Simpson
2024-01
Alicia was the nicest person and took care of Betty so well. I have already booked my next appointment for her as she went above an beyond explaining everything and the procedures. Betty came out as happy as possible and obviously loved the pampering
Lisa Everson
2023-05
Taylor did a beautiful job!!! Thank you! Very happy! And Taylor left my baby’s gorgeous eyelashes. I had no idea how beautiful they were. After a bad experience (for my dog) at another pet store when my mini goldendoodle was a puppy, I have mostly groomed her myself. On both occasions that I have needed a professional groom I have taken her to this Petco location because of a friend’s recommendation. Both times I have been very pleased with the results and her temperament when I have picked her up. I will still groom her on a maintenance basis because we both enjoy it, but any time I need a professional groom I will continue to come to this Petco. And everyone in the store is so nice. I enjoy shopping here as well.
Jennifer Sines
2024-01
Everyone is always so friendly here, I’m confident I’m leaving my dogs in good hands. Alicia does the absolute best job with my Goldendoodle and Puggle. The dogs love her and the entire staff.Alicia is wonderful with dogs. She’s sure to take special care of them and always goes the extra mile to make sure they’re looking their best when they walk out.One of our dogs has a medical condition, I’ve talked to Alicia about his needs and she is extra accommodating. It’s hard to trust someone else with your fur babies, but I know they’re getting the love and attention they deserv under her care.
Meghan Thompson
2024-03
Cady did a great job. She spent a lot of time making sure my dog was perfectly groomed.
Linda Hadden-Robinson
2024-03
My 11 year old Yorkie Terrier is a regular customer at Petco. Cady is his groomer. Bentley and I are very comfortable with Cady. She does a superb job of grooming Bentley.
dan miller
2024-01
Taylor H. is always so friendly and attentive to my dog, Stella. I’m always happy with her grooming.
Michelle Wages
2021-05
They did a very good job! She even went the extra mile to brush the really thick hair my dog had been shredding on her neck. My dog smells good and her nails and great!! The grommet I had was great, but o can't remember her name. Chelsea, Christie, Cindy, Kelsey, Celeste? Something like that?? If yall can figure out who she was, tell her she did a great job on Kyrie the Puggle!
Michael Jones
2024-03
Our groomer did an amazing job and we could tell she really cared for our pets.
Bill Sorensen
2023-11
Tina, our groomer, is terrific. My dog loves her and she does a terrific job. My rewards and discount make the whole experience even sweeter.
Dawn Rogers
2023-10
As always Jackie does a fantastic job on our two labradoodles. We also had our Aussie in for a bath and comb out and I dont know who did it but they also did a great job.
Nicole Jackson
2022-05
They did an amazing job on my senior border Collie. They were so attentive and gave her all the time she needed. Only having three legs, she can only stand for so long and they worked at her pace to ensure she was comfy and felt safe. Could not speak higher of the staff and their abilities and patience!
Sarah Vaughan
2022-05
The employees were very nice, my dog was treated nicely, and it was explained to me when I picked him up that he didn't like a certain part of the experience (nail buffing), so she stopped doing it. It's appreciated that the employees don't want to force an animal to accept something they aren't comfortable with. I appreciate them looking out for their own safety as well as my dog's. We will definitely be back!
The Cochranes
2020-05
Caty is just awesome! I randomly met her when I was out with my dog, Amelia. She told me she was a groomer at Petco, and she was so good with my dog. I told her I would bring my puppy to her for grooming. I am so glad I did! She did such a great job, is so kind, and is great with Amelia! Our first visit and I told her we'll be her clients for life!
audin1027
2021-05
The girls that took care of my daughter's dog was amazing. They were absolutely fantastic and gave us great care and advice! Max is a German Shepherd weighing 120lbs easy! They gave us weight loss info, and advice as to why I shouldn't shave his hair any shorter. Who KNEW? Ooops. I was trying to surprise my daughter and son in law while I doggy sat for them on vacation. Um... SURPRISE!!! TEE HEE We will be back though. Loved the care and compassion. Awesome!
ernie cole
2024-04
Cady does a great job with Zoey.
Hallie Piermarini
2023-05
This was a horrible experience. I made an appointment and when we showed up they refused to groom my dog after we told them she was on a calming medication. They never asked us if she was on a medication when scheduling the appointment. This left us in a very bad position considering we are leaving for vacation this week and do not have time to find another groomer on such short notice. I will never go here in the future and recommend nobody else does either.
Rick Mcmillen
2022-05
The young lady who takes care of our dog is so caring to him. As soon as he sees her he gets very happy. She does a wonderful job with him every time. She is the reason we keep coming back.
Craig Dack
2021-05
The young lady who greeted me and my dog was very cordial and explained things very well. Seeing the results of the grooming confirmed to me that using Petco for her grooming was the right decision. I felt very comfortable leaving my dog for the grooming service and was impressed with the way they handled her.
Angie Blouir
2020-05
My dog is very shy and timid with most people but absolutely loves Alicia, even though she only see’s her about every four months. I feel comfortable leaving my dog with her. I think my dogs actions toward her say a lot about the care she gets when I’m not around.
Suzanne Catlette
2020-05
Our visit was at 7 p.m. It was easy to walk in without an appointment. We have two large dogs that needed nail trimming. Alicia was great making sure they were comfortable with her. She had a great dialog with us and the dogs.
Denise Warner
2020-05
I was very pleased with Cassidy, my tech. She had a ton of knowledge with recommendations what was best for my pet. Her personality is awesome. I was totally pleased with my pet's spa day and she looks fantastic!
Melissa Bowers
2020-05
Love taking our dog here, they always do a great job! Kobe (our dog) has no problem going in either! At the last place we took him, he would cry when we dropped him off and at Petco he has no problems.
Karen McLain
2021-05
Very pleasant person, listened, did a good job with Riley since you were closed as everyone and he couldn't get groomed except for me trimming. She was right on time and he looked great and I appreciate that so much!
D W
2021-05
Friendly staff Cady got us in a week earlier. Alicia was very friendly on the phone when I set the first appointment. Just a great overall relaxed experience.. thanks ladies!
Chili 1029
2021-05
Cady is always wonderful with Belle!! She always takes time with her and is very nice and explains any specials with me. Belle loves her " play date with Cady"!! I highly recommend the Brimfield Petco.
Theresa Branson
2024-02
Margie always does a great job!
Jason Debolt
2020-05
Cassidy was amazing. Patient and explained each step of the process. She called prior to my dog being finished for pick up and I was shocked at how well of a job she did.
JuWan Lane
2020-05
The appointment was very quick and the groomer communicated well about my dog's overall experience. I like being informed so that he can receive the best care.
| Monday | 8 AM-6 PM |
|---|---|
| Tuesday | 8 AM-6 PM |
| Wednesday | 8 AM-6 PM |
| Thursday | 8 AM-6 PM |
| Friday | 8 AM-6 PM |
| Saturday | 8 AM-6 PM |
| Sunday | 9 AM-6 PM |
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