Sandhills Pools & Spas

Joseph Cimadamore

2023-07

The family is super nice and helpful. Jim was great when I needed to replace my pump. He showed such empathy and was helpful. Then I had it almost complete but needed a little help and he was here and had me working fast.

Robert Breyer

2023-05

We have been very pleased working with Jim and Connie. They take the time to walk you through the whole process. They have been on top of everything and have been patient with all our questions. Our pool is installed and looks amazing! I highly recommend them to anyone looking to have a pool installed, especially those who are first timers (like us)!Services: Inground pool installation, Custom Swimming pool design

Leon Monroe

2022-05

New liner ... perfection! Nobody better than these guys. Thank you for a job well done.Picture made one week after liner was installed.

Debbie Young

2021-05

We had Jim replace a liner for us in the fall. Come spring time we had to have him return because of poor workmanship in covering up our previous light on the deep end. (We covered the light instead of replacing it because Jim told us how expensive it was going to be to fix) We had multiple sinkholes after our new liner that we NEVER had issues with in the 10yrs with our last liner. Less than a year later we kept losing water. After many calls asking/begging for help Jim came out and basically said he has no idea what to do for us. So the following spring we called again and was told they are too busy and they’ll get to us when they can. After weeks we took business into our own hands and called another company. Found out the plate that was put in the deep-end went through our new liner and we needed a new liner because of. Called Jim to tell him. He told us he was dealing with his cancer. Not to sound cold, but it was the same cancer he had when he took our money a year prior. We went with another company and not only are we thrilled with their work, but the old light in the deep end that Jim said would cost $$$ cost us less than $100 to get a new bulb. 🙄.Wonderful people to get pool supplies from. That’s about all I would do.

Dr. Dan Schubert, PhD

2022-05

Great people. Good and fast service and a vast pool of knowledge.We love our new liner

Frank Murphy

2018-05

I have been coming here for my pool needs since I moved here in 2010. Jim and Connie are great people that helped fix a mess left behind by a previous pool store that went out of business. They are honest, fair, and generously care about their customers. Sure you might be able to go somewhere else and pay less. However, you get what you pay for. A pool is a large investment and I trust my pool with Jim and Connie!

James

2021-05

Don't waste your time with this company. We wanted to purchase a new pool and drove to the store location. The person in the store (owners son) told us that he could not sell us one because they had no one to install it. I told him that I would be installing myself and he had to call his father. Father (owner) said that would be no problem and we talked about options. After a week of contemplating options, I called the store to purchase, The son answered the phone and told me that they didn't have any and they couldn't get any. We are unable to get in touch with the owners. I think the son should find a new career. he obviously doesn't want to sell pools...

Jessica Pennington

2021-05

I DO NOT RECOMMEND!!I wanted to update my review because I think people should know.I previously wrote a review and gave this place 5 stars, commenting on the customer service and the wonderful experience I had. I ran into a huge problem and things changed.I came into the store never owning a pool before trying to get it up and running. Connie (the owner) always said I’m doing fine with it and to put a little of this and a little of that in there. Told me that there’s nothing I can do to clear up the cloudiness and there’s nothing she could do to help me. After three months I got it cleared and a huge storm made it yellow again. I went back and Connie told me to put 1/4 cup of shock in the pool every day until it was clear and then “throw a couple boxes of baking soda in it” nothing else needed to be done and the levels were fine. After three days of shock, it turned green and worse then before and I decided to go somewhere else. I walked into this other pool store and they told me I had multiple chemicals that needed to be adjusted and to put a swamp clearing powder and SIX lbs of shock all at once. Y’all... my pool went from green to blue within four hours. Sandhills stole my money continuously with false hope and no truth answers. I’m continuing my business elsewhere. Even the products that I bought from the store had lower active ingredients than other pool stores. Watch what you buy and where you get it from.

Shazia Morales

2018-05

Connie and Jim are wonderful and knowledgeable and honest. I've had a great experience in purchasing my salt water above ground pool. Customer service has been fantastic. I recommend this place for all your pool needs.

J Austin

2017-05

Jim and Connie come off like the nice old couple here to help you make a good and they generally mean well but unfortunately your checkbook feels the pain every time they screw up. DO YOUR HOMEWORK! Don't just take their word for it because they have no answers for you when you encounter problems. When you ask for help they give you a BS excuse about this or that but in the end you just pay more. Go with someone else for your pool needs if you are a first time pool owner.

Ashley Hall

2023-09

They have been extremely helpful as we try to get our new pool up and running!

Milinda Vega

2023-05

He didn’t fix the walls on my pool , left all the trash at the bottom of the deep end, i caught him before he covered it. My liner fell down and has wrinkles where he didn’t fix the walls.

Brianna Froelich

2016-05

They are literally the best. I wish I could give them 10 stars. I had a terrible experience going to another local store. Here They only sell me what I truly need. It has cut our pool cost in half. Thank you for caring about your customer!

Dale Frye

2020-05

There are pool people and then there are the professionals. Jim and Connie are the professionals. If you listen to them, you will have beautiful, sparkling water. I recommend them and their products without reservation.

A K

2023-05

Down to earth owner, who will help you as soon as you enter the door and takes time to understand the problem before giving a solution.A rare quality these days.Will be back.

Rezkiz

2021-05

Great place to get pool supplies very helpful and very friendly family own.(King hot dog)

Celeste Scott

2023-10

Great place for pool supplies

jim young

2018-05

Great company good advise. Honest and fair pricing.

Bob Lawrence

2018-05

Definitely went the extra mile to help resolve my pool problem.

Chuck Oxendine

2020-05

Great service for us little people

Beth Phillips

2021-05

Beautiful pool and great owners!

Ginger Reed

2018-05

Friendly service.

Lyle Phenicie

2019-05

Good service