B & B Pecan Processors

Nicole Hackler

2021-05

What a great store, and the candy is unbelievably good! I had never had soft pecan brittle before, and I did not know what I was missing. The candy was so loved by my family when I put it out at Thanksgiving that I bought everyone a tin for Christmas! Needless to say, everyone loved their gifts! The staff is so friendly and courteous, and helped me make the best selections for all. It truly was some of the easiest and most rewarding Christmas shopping I have done in a very long time. Valentine's Day is just around the corner, so I will definitely be shopping at Elizabeth's Pecans again very soon!

Karen Green

2021-05

LOVE this company! I have been ordering gifts from B&B Pecan Processors/ Elizabeth's Pecans for 10+ years! I send gifts to my clients each year and those who have received in previous years have come to expect it! The brittle is my favorite and I love supporting a family owned business! If you get a chance to go by the new store, you should! You will not be disappointed!

Diane Nathan

2021-05

Anything I have sampled or purchased from Elizabeths Pecans is delicious! The brittle & pralines are my favorites as well as anything covered in chocolate. The custom, sampler tins are a huge hit as Christmas gifts (or for any occasion)! I enjoy “shopping local” with this family owned business.

CWHudson1

2021-05

I live in Turkey NC where Elizabeth’s Pecans was born! I have watch this little candy company grow from just a few seasonal batches of candy each year from the owners kitchen to a thriving business with a variety of flavorful candies and products shipped and distributed nationwide! Our town is thrilled that Elizabeth’s Pecans has opened a stand alone store right in the center of our quaint little town. They have brought much needed commerce to our community not only stocking their delicious creations but other food and gift items made right here in NC as well. If you’re traveling I-40 headed for the coast take exit 364 and discover Turkey, NC’s “best kept secret”, halfway between Raleigh and Wilmington just look for the signs.

Amy Holsclaw

2021-05

I placed an order for 4 tins of your candied pecan tins, fully expecting delivery before Christmas. I know your shipping is quick as I have ordered from you before. I typically go to the Southern Christmas Show to get the tins every year, but this year, there was no Southern Christmas Show, so I ordered online. My order was shipped on December 14th. It went from Fayetteville, North Carolina to Cincininati, Ohio (I am located in Lenoir, North Carolina). I called Elizabeth’s Pecans on December 17th, since that was the day I should have received it per your shipping policy (3 day shipping) and inquired if they had any other information, because it was showing it was in Ohio. The girl I talked to told me; “It is out of our hands” and “because Corona…” and to just wait on it, she (your company) had no way to do anything. I waited. On the 21st, the package said it was in transit to the next facility, but it never changed. I called on the 23rd and spoke to another one of your employees and they told me the same things. “It’s even on the news” she told me. I asked her of the package was insured, and she said no. I asked her, several times, how long to I have to wait to get my money back? She never could answer that question. She put me on hold and Brantley Hattrich answered the phone and gave me the same spiel about it wasn’t your fault, I had to wait on the package, sorry about your luck. He only wanted to argue with me and when I asked for a supervisor, he identified himself as the owner of the company. I also asked him, multiple times, about getting my money back and he told me to call him back on the 30th. He was determined that the package would show up; “it’s just late” “the post office is operating with less staff” “record packages shipped for the holidays” etc. I was very clear, I wanted my money back. Not once did he offer any type of solution, he never offered to ship a replacement order, he just wanted to argue with me and was more worried about keeping my $116 than he was the fact that I did not get my order, which was Christmas gifts for family. He ONLY cared that he put all his trust in the post office and wanted to ‘show me’ that he was right.Today is the 30th, and my order STILL has not moved, since the 21st! The first time I called, around 10:30, he wasn’t in the office yet. I hadn’t received a call by 2:30, so I put in another call and he was in the warehouse. He called back at 3pm. He told me that he went to “his” post office and they told him they could see things that I could not see. The post office assured him it was being scanned and it was moving and I would receive my package. He went on to say “if” the package never arrived, he could file a claim on the package and get his money back on the 11th of January. I was very clear when we talked a week ago, I wanted my money back. Today, he wants me to wait until January 11th to refund my money. This is not acceptable. At all! What I REALLY wanted was the tins. But he was such a poppas jerk, now all I want is my money back.I bought these tins as Christmas gifts for family. We made a tradition several years ago of going to the Southern Christmas Show and we all fell in love with your candied pecans. I bought them the tins as a memorable time being together, shopping, and all the fun we had together there. This year, I gave them nothing, thanks to Mr. Hattrich. Today, he again refused to give me my money back. When I asked to speak to you, he told me you were out until Tuesday, which I told him I expected a phone call from you.I hope someone reads this and REALLY invests in some serious customer service training with your staff and especially your co-owner, Mr. Hattrich.Also, I want my money back and after that, I will never bother you again with so much as an order! I have been a loyal customer and ordered in a pandemic. It is such a shame you do not appreciate that, and that YOU need my $116 so much more than I do.

Emily Duff

2021-05

By far the best pecans I have ever eaten! They have so much variety, and everything tastes amazing! The owners and their family are always so kind, patient, and overall amazing people! :)

Randy King

2020-05

Friendly and Courteous Staff, great selection and Excellent Quality. Always have samples available. You can't go wrong with any item you purchase here. Five Stars All The Way.

Mark Duff

2021-05

Love this place! Super friendly family owned business! Their brittle is the best I have ever tasted!

JC Boykin (J.C.)

2021-05

Pecans are the best, different coatings, love them.Great store, good variety of sundries.

Nick Halbrook

2019-05

AAA+ rating on their pecan brittle (the product in the dark green cans). Pricey but worth it.

Delores Austin

2021-05

First trip to Turkey, NC. Stop by Elizabeth's for some delicious pecans.

David Davis

2021-05

The stores called Elizabeth's pecans and the candied pecans are the best!

Arlene Waters

2021-05

Glad they are in new location in Turkey NC. Staff friendly and helpful.

Sharon Debruhl

2021-05

Small, but good products and friendly staff

Jennifer Burrell

2021-05

The best buttery, soft brittle.... hands down!

Brandy Mcleod

2019-05

Amazing and addictive, love these pecans!

Dudley Starke

2021-05

Very polite and have a lot to offer.

Lawrence Cunningham

2023-05

Good place to sell pecans

Kenny Mcneese

2018-05

Best pecan brittle, hands down!!

Lisa Cantrell

2021-05

Nice, beat and All about pecans.

Nathan Massengill

2018-05

Friendly with good pecan products

mary hicks

2020-05

Good food and good service

Jackie Murray

2020-05

Excellent Pecan goodies!!

Nina Christman

2022-05

Amazing pecan brittle.

emma temple

2021-05

Awesome

Scarlett D

2019-05

LOVE LOVE LOVE THE PECANS

Humphrey Farms Inc

2024-01

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