Walgreens

Selene Rios

2023-11

I had a prescription sent here for my daughter. They called to say insurance didn't cover it, I said okay. That's fine I'll pay out of pocket, but I asked if they could verify they were giving me the correct medication since it was a controlled substance. They answered yes it's the correct one. I called Insurnace to ask why they were not covering it, it turned out they were charging a totally different medication!!! Which was much stronger than the one prescribed, I called again and it was their error! Not the doctors!!!If I wasn't a diligent mom asking questions, who wonders what would have happened. No apology no nothing.

Charles Taylor

2023-05

These pharmacists clearly don't care about any of their customers. My 8 year old son had surgery. I had to come into the store just for them to tell me they have an issue with the medicine. Didn't even call me or email me. Just a text saying no action is required and the medicine is delayed. When I told them my son needed this medicine all I could pay attention to was the Karen at the counter with all the tattoos rolling her eyes at me and shaking her head like I was in the wrong. Whoever trained these people needs to be fired along with every pharmacist in there. They have no customer service training, never have the medicine in time and are always in a bad mood. I'm warning you all now. Don't use this location.On another note the workers on the non pharmacy side are very good. It's the only reason I'm giving them 2 stars instead of 1.

Tabitha Lynn

2023-05

I have used this pharmacy ever since moving to Salisbury, so 2 to 3 years now. I never set foot inside but every single time I get a prescription there is an insurance issue that doesn't get fixed unless I call and ask about the price. Today I went to pick up my medication and the woman was just completely rude to us and refused to give me my medicine because they didn't see my payment I had already made. Needing a code I understand, i paid online but she was very rude after I found it and came back to the drive thru. I will not be returning because there are always issues with my prescriptions. Waiting in the line it sounds like other people have the same issue as me.

AlanSim DeLong

2023-06

This pharmacy has the rudest and most difficult staff at the prescription counter! There is always a problem when I go there to pick up my refills. Unfortunately, they are the most convenient store for me so I put up with their horrible service!

Gina Breeding

2022-05

My husband had surgery at Novant and the doctor prescribed some pain medication for him. We stopped by Walgreens and were rudely told the medication could not be filled. I told her we had just left the hospital and my husband was in pain and asked if they could call the doctor. At first, she said we would have to call the doctor, but after me insisting, they finally said they would call. I went back around 20 minutes later, and they still said they couldn’t get up with anyone. My husband was in bad pain and we still had a couple hour drive home. Finally after about an hour of waiting, we contacted the doctor and he was confused as to why they had an issue filling the prescription and apologized for them. They had a very bad attitude and terrible customer service skills. i would recommend finding another pharmacy to do business with.

Chris Payne

2022-05

I will never set foot in another Walgreens the rest of my life over this experience. Set an appointment for a covid test at 10:15, called about 30 minutes before appointment to find out if I needed to come inside. Girl told me she couldn't find any info. I told her we had even called the day before and spoke with someone and they verified for me to be there at 10:15. Explained that I work for myself and had to arrange my schedule to get this test done and I had to have it for a requirement for an eye surgery next week. She seemed like she did not want to help at all and told me I had to go to website and start over. At that point I told her I would never set foot in another Walgreens over this and before I could finish she hung up on me. Very rude and did not care to help.so now with the rest of my days schedule messed up and mad customers, I'm getting it done at CVS in Rockwell, and will start doing business with them from now on.

Roxy Davis

2020-05

I always had problems getting prescriptions. I was either told that there computer system didn't receive the prescription from the doctor or they started filling prescriptions off of the new prescription instead of finishing the old prescription first. My son ran out of refills before his next doctors appointment multiple times because of this and I was told the old prescription expired a month ago so I would have to contact his doctor to send a new prescription. He has new prescriptions written every 3 months so this was becoming a problem every couple months. Anytime I had to talk to anyone in the pharmacy about a issue with a prescription they were rude and never helped. I moved all of my families prescriptions to a different pharmacy after giving this pharmacy way to many chances. I would recommend going to any other pharmacy in Salisbury.

A P

2020-05

AWEFUL COMPANY!!!! Twice they have screwed up my prescription because they are worried I cannot pay the price. The first time they claimed they called me to confirm I knew the price. They never did. The second time they claimed they only had a 30 day supply in stock. I call BS on this as in the past if they didn't have enough in stock I would get a delay notification while the ordered and received more. Also, the price for the 90 day was hand written on the packaging. Between meddling in my finances and firing a good employee for not carding a wrinkly, greyed hair octogenarian purchasing wine, I am taking my business elsewhere.

Brian Genereux

2022-05

This is big clean store with very friendly employees. They have a pharmacy with a drive-thru and counter services. There is a huge selection of vitamins and supplements. If your sick they have a large selection medications. They also have grocery store items plus some cat and dog food. There was a large selection of copper fit accessories. They have a rewards program also. There is also two red boxes outside. I would much prefer to shop here that CVS down the road

Nancy Eason

2017-05

Mostly polite and helpful. Pharmacy tried to charge me cash thou I had new insurance that they already had on file. I refused the RX and the next day they emailed it as ready and it was over $100 cheaper. Watch them on that!

JJ Chambers

2021-05

Worst experience. Pharmacy people didn't do there job over charge and intently made had me waiting for my prescription thats was already ready. 15 min to 20 min exact as they where talking amongst one another

Ericka Galarza

2024-05

The workers in this pharmacy are ridiculous

April Zahlman

2020-05

For those who like to coupon at WAGS: they are not judgemental or rude at all. Best customer service between the 3 WAGS in salisbury & very organized! This WAGS clearly only hires nice people cause I've never felt unwelcomed. Calling their corporate later to restate this with names.

Ashlee Vaughn

2022-05

Never had information saved right in system, Rude workers, acted like it was a burden to do anything for you. Automated system would call and say meds are ready but they never really were.

Karen Phillippe

2020-05

The people in Walgreens are very nice and helpful. And I have no problems with the pharmacy they are helpful and very polite. I have been using them for over 2 yrs

Felicia Siegman

2021-05

Front store staff isn’t too bad but the pharmacy??? There is only one polite woman there!

Billy Phifer

2019-05

So, I was sent a message to pick up my prescription and when I get there ,there closed early for holiday. No advanced notice of early closing. Terrible service

Kathryn “Kit” Davis

2023-05

Online pharmacy access is great & the fact that Walgreens are located everywhere I travel is very convenient!

Aida Hendrix

2021-05

Terrible customer service in the pharmacy everytime I’ve had to use them. Avoid if possible

Hali rowland

2020-05

The pharmacy is the slowest ever. Good luck getting your prescriptions.

Jazz Connor

2020-05

The store part is very friendly... But the pharmacy those employees are disrespectful, rude, and very inconsiderate

Leslie Garcia

2020-05

Slow & lady in the pharmacy was super rude! Never going back to this location again.

Tina Stroud

2017-05

Way better than the Walgreens on Jake Alexander. These people are nice, helpful, and very friendly.

Globe Globe

2017-05

Very friendly people and they always have what I need. Fast and professional. What more could you want?

Petrusan Valentin

2021-05

She said 20 minutes and a ended being 35 minutes was waiting for my prescription

Zayra Bustamante

2021-05

Pharmacy girls are kind of rude, very bad experience

Diana

2020-05

Got exactly what I needed and the associates were Great...!

Bunnii Bunn

2017-05

Every one is so nice and helpful.

Keith Palmer

2015-05

Very polite and courteous

derrick polk

2017-05

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