CVS

Allon Shabazz

2024-02

Unfortunately this Pharmacy tried to sell me a medication that was recently filled at another local pharmacy on 2/5/2024 it was attempted. This Pharmacy has been dishonest on certain Prescriptions. It was so bad I had to have my Insurance company get involved along with the physician to have it filled correctly on 6/2/2022. The Customer service is Poor and they operate understaffed. This is my assessment over a three year period that was well documented. The staff will lie on prescriptions say they didn't recieve it when the Doctor had sent it. I don't know if this is a pattern with just me. However I would use caution when doing business with CVS. Better yet research a better pharmacy.

Carson Reebok

2023-11

If my previous insurance hadn't required me to use CVS, I would not have. Whoever they have checking people out in the pharmacy is clearly not a pharmacist themselves and should not be back there. Also they all generally seem unhappy about you using rewards and coupons and one cashier tried to reason me out of it. Huh?

Lisa Arrington

2023-12

Jamie C is a great asset to the company. I hope everyone that works there learn from her. Very friendly and very helpful. Her smile is always there!

Brad Jackson

2024-03

Always a great place. The pharmacy drive-thru is always closed here... not convenient

Pete King

2023-05

I was told to go online and set up a Covid testing. I did 2 times and it scheduled me 60 miles away. So I got on the phone and called the 800 number and set the appointment up. When I pulled up to the window the blinds were pulled down. Person on speaker said I would have to come inside due to staff shortage. I informed him that I was there for a Covid test. He told me to hold on. After 8 minutes he came and told me than my insurance was invalid and I would have to go online to make an appointment . Like I really believe that.

Angie Andleton

2022-05

Worst service ever!!!! Went into the store to purchase one item and to use my $3 rewards. Get to check out and basically told to use the self check out. So we attempted and it would not allow me to use my $3 off. Finally was assisted by another lady that tried and she canceled the transaction. She had me come to the main register and she was able to take the coupon off. As she was checking me out the other lady that told us to go to self check came up asking what was wrong. When trying to explain her remark was "did you scan your card."What customer service this store has. So much for trying to make a quick purchase.

Autumn

2023-05

Katherine, pharmacist- was very helpful getting my insurance info fixed. They tech had put it in incorrectly and the bill was super high. I was thankful she got things straightened out.

NY “Creeme” Cruise

2022-05

Horrible Pharmacy. If find them to be very rude, especially to African American ppl. One worker was very rude and we had words so she told the other not to give me my meds. She told me to have them transfered to another Pharmacy. Three days later with me and the other Pharmacy calling everyday and CVS telling us they are going to send it. Needless to say they never sent it. My Dr had to send another prescription to the new Pharmacy. CVS will NEVER get anymore business from me.

Jaymie Hays

2021-05

My elderly mother n law went to buy Sun glasses clip on, for her prescription glasses. She couldn't get the clip to stay, so she went to the pharmacy counter to ask for help. The guy behind the counter said he could help her, but there were 2 customers ahead of her. She told him that was fine, and stepped aside. Another guy behind the counter asked the guy who told her to wait, what did she want. He told him she needed help putting the clip on her glasses. Rudely, he replied " Well we aren't ophthalmologists.So my mother n law left. How rude, uncalled for, and poor customer service!?

Lesha E

2021-05

The bathroom here is absolutely disgusting! Especially during the time of Covid. We stopped here for a bathroom break for my 98-year old grandmother. The bathroom looked as though it has not been cleaned in years plus the fact that there was no toilet paper. I asked a pharmacy employee for toilet paper and she called for customer service but no one ever showed up. After minutes of waiting, I grabbed a roll off the shelf and even then no one had showed up. After seeing that the bathroom was this nasty, it made me question if the employees even use the restroom here for it to look like that. I usually know CVS for it to have some of the cleanest restrooms but this case was definitely different.

Honey Dew

2019-05

Need to bring Brandy back, I dropped off an prescription at the drive thru around 3:40pm and came inside to pick up and been waiting for it since, the older lady never handed it to the pharmacist to fill. I just had mouth surgery and I'm sitting in CVS in pain because the medication wore off. I will never come back until get better staff

Chelsie Sosebee

2022-05

I have a chest infection and traveling through from the Fayetteville area. Went to the Urgent Care by the hospital, who prescribed me an inhaler and zpak. They closed at 4, it is now 6 and I've been sitting outside the CVS for 2 hours waiting for my prescriptions. The pharmacist that is in there (also from out of town as he informed me) was not polite once the 3 times I went back in there to see if it was there (which I know is not CVS fault, if they don't have it, they don't have it) kept telling me to call the urgent care that was CLOSED to find my prescription. Finally my wife went in there and he YELLED at her saying it was my fault that I'll be without my inhaler tonight, and all we had to do to fix it was call ONE PERSON at a business that was closed. If my prescription comes in before I leave town tomorrow, I'll update with the name of the tech if he's there. If CVS cares to look into this, check your cameras, I'm a female with pink/red hair. Was at the window between 4 and 545.

Stephanie Green

2022-05

Worst drug store in town. Not only can they not fill my prescriptions in a timely manner, store employees are rude. Twice I've been in and they direct me to use the self check out which always messes up and they have to come and do something to the machine. I've given them serval chances but I'm done with this place.

Amber Boyd

2022-05

Pharmacist was very ugly with how she communicates with patients who come through with concerns. I’m not sure if it’s the lack of wanting to put energy into helping patients out or what but I will never go to this pharmacy nor recommend anyone else to them!

Pollie Barden

2022-05

Staff is always friendly, knowledgeable, and professional. From pharmacy to counter service. Always answers questions. Staff wear masks which make me feel that company takes their customers health seriously

Allison Herren

2023-05

I always am pleased with the customer service here they are always nice and helpful and fill prescriptions in a timely manner.

Stephen M

2020-05

To say their Pharmacy is understaffed would an overwhelming understatement!!! Two Techs, 1 pharmacist and no CSR's to man the registers. CVS needs to wake up and add more people to their Pharmacy!

Jay Winstead

2023-05

the cashier was very nice and professinal. the entire staff at the pharnacy and at the front did a great job helping me it was a great experience

Candi Maggio

2023-05

Joy the manager is amazing and so helpful . Traveling and she went to look for a product needed so didn’t drive out of my way . Wonderful customer service !!!

Mia Copeland

2020-05

Unbelievably slow. You better allow days for an order to be filled. If you need to speak to the pharmacy, have an hour to wait on hold

Christy Lewis

2022-05

They're the worst pharmacy ever so unprofessional they have you on hold for 20-30 minutes you can call your medicine in 3-4 hrs before you go to pick it up still not ready

Melany Salazar

2023-05

Jamie is the best, she always smiles. We love her!!!

Shaleena Brooks

2019-05

This is the WORST DRUG STORE IN THE WHOLE CITY I NEVER IN MY LIFE HEARD OF A DRUG STORE THAT DOESNT HAVE MEDICINE. I HAVE A SICK SON AND NOW MY PRESCRIPTIONS IS SITTING THERE AND THEY CANT DO NOTHING BECAUSE THEY HAVE NO MEDICINE . THIS CVS MAKES ALL CVS 'S LOOK HORRIBLE I NEVER SEEN A STORE FULL OF EMPLOYEES AND NOONE KNOWS NOTHING .THEY ARE JUST HORRIBLE I WILL NEVER DO BUSINESS WITH THEM. IF YOU WANT YOUR MEDICINE WITH NO EXCUSES AND NO 3 TO 4 HR WAIT DO NOT I REPEAT DO NOT GO TO CVS ON 10TH STREET IN ROANOKE RAPIDS. YOU WILL B HIGHLY DISSAPOINTED.

Katie

2020-05

You cannot buy insulin needles without a prescription here. Strange they sell them online and at Walgreens without a prescription. Ran out of them for my dog.

Larry Knight

2021-05

Went to get a flu shot I'm a disabled veteran they told me my I'd with benefits number on the back was not valid said I needed a special card this card has been accepted at fast med and other providers and that free flu shot sign is a lie

Doug Pilgreen

2024-03

Very nice cashier

SunShine Johnston

2019-05

Stopped here to purchase a few items and the store was very quiet, well organized and the cashier was very pleasant. I will visit again when back in the area.

Cheri E

2021-05

Absolutely horrible pharmacy. Have never answered their phone not even for doctors. Rude pharmacy employees just add to the incompetence.

angela copeland

2022-05

Slow . Only one drivethru . Going inside is no better. Every trip is an hour ordeal

Maya B

2018-05

I love this store. Everyone there is very helpful. This store is always neat and organized♥