Blue Heron Realty

Virginia Gardner

2023-12

We've used Blue Heron Realty a number of times over the years. The service is inconsistent. This trip, the cottage was fine, the owners did a good job of outfitting the place, and BHR had cleaned the place well. It started poorly, however, and I never quite got over it. I doubt I would use them again. Our arrival was 7:30 on Sunday evening. It was dark. There was no signage indicating our rental, so we wandered around the property for a while in the dark, until, after 7 hours of driving, I was mad. We called the only after-hours number, got their maintenance man, Juan, who was delightful, but who also hadn't a clue where our rental was. I finally recognized something on the screened porch (from the rental photos), found the door unlocked (the lock didn't work!), and we were there. No apologies offered. Pretty crummy, in my opinion.

Misty RVA

2024-04

Be careful renting this company from Airbnb or VRBO. I had a lot of issues with the rental and wrote a factual review. However; in retaliation, Jennifer Esham, responded with a poor review that was completely without merit. This was extremely childish and displayed high levels of unprofessionalism.

Gregory Weeks

2023-08

Do not rent from this place if you are not a guest. I booked two to three months out and was called two days prior to leaving to say that one of my carts was given to someone else since I was not a guest and guest have priority. I told them they should have disclosed that prior to me booking and I would not have booked them. Now I am 2 days from leaving and all carts are booked at all locations. I'd give you a 0 if possible. I'm furious

Henry Diaz

2022-05

Great experience with Kara and team. Really helped us with our first family trip to Ocracoke. Dealt with our many questions and calls for help. Where to get med for my knee, where to get contacts for daughter, Ferry help, etc. Extremely patient / gracious people.Unfortunately, I had a very negative situation with a fire that i was very distraught with. Team worked with me and was very understanding. Could not recommend them more.

Andrew Kohler

2023-07

Blue Heron is the team to trust with your home and your vacation. My family and I have spent our summers in Ocracoke for 33 years. This is your group.Updating this year to say the team handled a house situation with professionalism. The contractor was there within the hour. Homeowners can rest assured that Blue Heron is taking care of their homes and business.-Dr. Kohler

Kent Esau

2023-05

Not sure what to say here. The place we rented satisfied our needs, BUT, smelled do bad of mold and being stale that we had to buy candles to try and offset the smell. The place we rented was quite dated and not very well taken care of, electric plugs didn't work. Just a general feeling of that the place wasn't really cared for that much. First time renting from blue heron. Been coming to island for +/-20yrs

Katherine Reed

2018-05

We have been using Blue Heron Realty for several years and have found the staff and the owner Jennifer to be very friendly, helpful and professional. On several occasions Jennifer really went out of her way to accommodate us. We're looking forward to our Ocracoke vacation soon and know we'll be in good hands.

Jennifer Cowart

2019-05

If I could give more than just a 5 star review for Blue Heron Realty, then I would. This family owned and operated business knows the definition of true southern hospitality. Everyone is so friendly and willing to go the extra mile to make sure that your stay on Ocracoke Island will be one that you will never forget. The staff is willing to answer any questions that you may have wether that be about your rental house or questions about the island in general. The best way to really see and capture the beauty and charm of the island is on a bicycle or a golf cart which the realty company has conveniently available on site. A vacation should be worry and hassle free and by using Blue Heron I can guarantee that you will have the best stress-free vacation. After all, you are on island time!

Abby Chapman

2021-05

Rented our golf cart from here for the week, they were super friendly and helpful! Pups loved it, too 🐾

Jennifer Hunter

2019-05

We have been visiting Ocracoke for nearly 20 years and stayed in all types of accommodations. Blue Heron, the owners Jennifer and Fess, and their staff have been a pleasure to work with making them our favorite. They have southern charm and hospitality and always ensure our week long stay is nothing but great. Their local knowledge of the village, the beaches, fishing and history are all part of the charm and what makes them great at what they do. We usually arrive before check in time so we go hang at the beach and when possible, they get us into our "home" early, bonus hours!! Scheduling and payments have all been easy whether over the phone or online. They always have everything ready when checking in and checking out is a breeze. Rarely have we used the after hours check out or check in that is available but you will find it extremely easy and maybe even a bit surprising (those who have experienced it understand, try this in a city somewhere). Our Ocracoke vacation countdown is on and we will be seeing them again soon, I recommend them and hope you too will having an Ocracoke Countdown starting with Blue Heron!

buildinghead

2015-05

My experience was similar to that of Melinda's - we have now been coming to Ocracoke once or twice a year for over 20 years. We stumbled upon Blue Heron a few years ago, and we will not be changing! Staff is incredibly helpful. they are professional, and extremely knowledgeable about the island, but also friendly and down-to-earth. The prices are the best on the island, and they will work with you on offseason and partial stays. Ocracoke is a magical place, and it is hard to think of anything making it better, but Blue Heron Realty has achieved that goal!

Melinda Colonna

2013-05

We have been visiting Ocracoke Island for about 18 years and have dealt with several realty companies there. While vacationing there one summer, I decided to walk into Blue Heron Realty to get a brochure and have never used another company since. Their greeting was warm and sincere and they were even happy to allow me to go into a few rentals on a Saturday before the new renters arrived for the week. That made it much easier for me to choose which house would be the best for our family.Their booking was easy, their email reminders about payment due dates were great, and whenever I had a question, I felt very comfortable calling because they always went out of their way to answer anything I needed to know. Before our stay last summer, I had a couple of questions about the house, so I called and the young lady I talked to could answer all but one, so she got in touch with the owners and called me back within a couple of hours. I couldn't have asked for better service.Last summer we also had the privilege to meet Blue Heron's owner and her husband, I can honestly say it's the first time we visited that we didn't feel like a tourist. Fess made it a point to stop by one day with his son on his way home from work to drop off a light bulb for our outside deck light. He and my husband chatted for quite some time about fishing, different kinds of tackle, bait, etc. It was such a personal touch that we never had from another realty company.Upon arrival I realized that I had rented the wrong size sheets for our bed, so I called the office to let them know I made a mistake, and it wasn't a problem at all. To my surprise, the owner, Jennifer, dropped them off for me. You will know Jennifer by the smile on her face.....I swear I have never met anyone who smiles more! We talked for a bit, and she was telling me a little more about the house, and I just felt like I was talking to a neighbor I had known for years.We will continue to make our summers in Ocracoke a family tradition, and we will most certainly be renting through Blue Heron Realty. You come to a place like Ocracoke to get away from the fast pace and fake people just wanting to make a buck. Blue Heron treated us like we were a part of the island rather than just a number. They were warm and genuine and really made our stay on the island the best we have experienced in all our years going there.

Danielle Ahern

2020-05

Without a doubt the best place to rent your holiday house when staying on the lovely island of Ocracoke. Jennifer, the owner is a local to ocracoke and extremely friendly and professional. The office is staff is always polite and fun. In the future, will always book with Blue Heron.

BJ J

2023-05

Have already booked for our 3rd season! All the staff are exceptional and ready to assist with anything. They went out of their way to make our vacation on Ocracoke very special.

Vera

2023-07

Been coming for 30+ years, and Blue Heron (the “new” rental agency) has proven itself to be a reliable, trustworthy and pleasant experience!

Jarrod Batts

2022-05

Great people to work with when it comes to finding rentals in Ocracoke! Very attentive throughout the whole process and even during the stay. Truly exceptional team, highly recommend to anyone thinking about visiting the island!

Gilles Lacoste

2018-05

We have been going to Ocracoke for twenty years, at least once a year, often twice. Last year we had rented a house on the sound (fairly expensive) but a few days before we were to leave for our vacation Matthew hit the island pretty badly.We had to cancel the trip for two obvious reasons: one the house had suffered damage and was not habitable, second the island was closed to non residents. Despite that, blue heron refused categorically to reimburse us. We had to fight them through our credit card company who finally won the case for us. I wouldn't call that a customer friendly approach. Will never use them again.

Daniel Woolard

2013-05

Blue Heron Realty is a awsome Realty coompany!!!They are down to earth People with southern peraonalities. They have everything you need to stay from 1 night to 1 month, if they don't have it they will get it,Locals know what it is to becone one their own, ask Jennifers husband Fess he will tell you it's not easy but the job is now done and worth it. When it comes to knowing what's going on on the island all you have to do is ask the kids Josie, Siera and Lee, they go in all directions from baseball, basketball to socker, not that it is all ways played on the island but if not... they can tell you where the next game is and who is playing.They are all avid fishermen... they know whats biting and where and the bait to use, not that Fess will give you dibs on his honey hole but it's worth a ask..ha! ha!,This family has some tales to tell you about Ocracokes past and future and this ranges from great southern and coastal recipes to large fish tales but you" can" bet they are all origional.We stayed at the Captain Quarters and it was a great house our other friends stayed at Aquarious we did not want to stay right on top of each other and we told Jennifer that when we booked our week and to our pleasure they were also greatly pleased b/c that compliment don't come easy, they don't travel much because of their past experiences. ( I told them they would be very satisfied and they were!!) now we have permanent traveling companions as long as Blue Heron is in the picture.It was as if the houses were chosen just for us almost like they were built to our satisfaction from the sizes of the rooms to the color, we were all greatly satisfied.If you needed anything (which we didn't) or something was not quite right all you had to do is call the office and within minuted they were knocking at your door from anything such as a light bulb in hand or a toaster in arm. All the houses have everything for a great stay I will say not all the houses are kept up by Blue Herons maintaince and cleaning group but they are on standby to help out to make it feel like home and the good thing about that is they tell you up front, you are more than welcome to check your house before you confirm the deal.The restaurants are great and the people you meet in these establishments are awesome!Jason's Restauant is good for a light meal and a cold beer and entertainment,Cafe Atlantic is great for a more one on one classy quiet night.Pony Island Restaurant for the best breakfast on the island.. Pony Potatoes my favorite) :) Get there early or be prepaired for a little wait,Howards Pub is for the sand on your feet while letting your hair down and trying to cool the sun burn from the previous beach day with a cold beer and a good burger and fries.. listing to live entertainment.If you don't endulge to much you can driving away on your golf cart or bike that you also rented from Blue Heron Realty. If that "not" be the case...walk back to the house or you might get a ride from Jason the islands officer of the law,,,don't want that, now do we?Tips are "not" accepted from him just pay the Hyde County Court house..ha! ha!I am the D D in my crowd so I am the island taxi when I can be found and yes tips are accepted and they also come with a bit of my advice.... don't drink and drive!!! WALK it's good for your health,We will see you all the week of May for the fishing tournament and will get with you Jennifer for the rest of our scheduled Ocracoke stays.Thanks for the time you have given us on this fablious island till we meet again!Tell Fess and the kids we will see you all soon :)Peace out!!

Belinda Sukeena

2017-05

Friendly staff. Willing to help with just about anything - though I try not to jam them - as I know they have to deal with some very demanding tourists too. From years of dealing with BHR I know they are a small business that supports the local economy and is environmentally conscious. Great selection of cottages.

Matt

2021-05

Thank you everyone at Blue Heron! We had another very enjoyable week at Ocracoke and can’t thank you all enough for your assistance !Also, can’t imagine the stress you all have been experiencing for the last 10 months, and yet y’all are still smiling — much appreciated !

popsomali

2020-05

Blue Heron Realty is top notch. We used them for three years now and don't have anything to complain about. Look forward to Ocracoke Island every year.

Jeff Hunter

2023-07

Seemed easy enough to make a reservation. I will post another review during/after the vacation.

Kevin McCurdy

2020-05

Blue Heron is top notch and we would recommend them again to anyone seeking a great Ocracoke property. Great team!

Brian Bachman

2022-05

I've rented through these folks several times. No fuss, no muss. Nice folks and responsive. When I can afford to I rent Jordan's.

Christopher Roberts

2022-05

The best! They're so nice, and helpful, and efficient. Always book with them when we visit the island.

William Murphy

2022-05

Blue Heron has helped us for years. Always have been thorough and professional.

Neil Boardman

2022-05

Great staff and very helpful when looking for places to stay on Ocracoke.

Debbie Clay

2023-05

The girls are great to work they are always happy smiling and kind. 😀

Larry Strite

2022-05

They went out of the way to find us some houses for CAM for this winter on the island.Thank you for all !

Michael Stankiewicz

2022-05

They never have anything available. When you talk to them the don't seem interested in helping you.