Tractor Supply Co.

Trisha Ackerly

2024-04

Every single time I try to order for pickup they’re out of the item, even when it clearly states online there are available products. This happens at every TSC store, not just Madison and it’s EXTREMELY frustrating. No one seems to care when I talk to them to go give the feedback back to headquarters, so maybe this will help…

Todd Barlow

2023-12

I had not been in Tractor Supply very much in the past. Went a couple of weeks ago just to look for a present for my best friend.I had no intention of buying anything that night, but then I met Kathleen. She was like the nicest person ever and she was so nice and helpful that I bought an expensive gift that night and have been back since and made another purchase. She was just as nice the second time. Great to know there are people that nice still around. If you want to experience it for yourself shop at Tractor Supply in Madison.

P Sharpe

2023-12

I needed some tool chests. This local TS did not have them. The ones I wanted were in a TS about an hour away. The manager TJ drove there and got them for me and did not charge me some crazy delivery fee. I have used this store for around 4-5 years and have seen a vast improvement in the staff.

Sandie Dennis

2023-08

Tractor Supply - Madison is an amazing store with the best and most consistently excellent customer service of ANY store I've frequented in many years. The staff is ALWAYS friendly and knowledgeable. If they don't know an answer, they will find someone who does! Recently JT spent 20 minutes fixing a a chain on a pole saw for me while I waited! That was above and beyond my expectations and I sincerely appreciate this level of service!

Linda Haywood

2023-05

We needed a dump cart and self propelled lawnmower so we stopped at the Madison, NC Tractor Supply. As we walked in we were greeted by Savannah who welcomed us, asked if we needed help and let us know she’s happy to help if we need it. Found a Gorilla dump cart and a Toro lawnmower and went to check out. Savannah helped us look at options for the mower: buy the floor model, have it shipped to store or ship to our location. We decided on the floor model. She asked for help from Quinn and Kathleen (the store manager) and both jumped in to assist with loading both items into our truck not hesitating although it was raining. This store not only has a great selection and is neatly kept, the staff is amazing! We’ll definitely be back!

PO1 Gerwolds

2022-05

Absolutely love this place! My mom loves the rustic decor, i enjoy it too. Place is kept very neat and clean, the only problem I really have (that isn't really too big of a deal) is how expensive everything is. But overall this is a great little place, they have top-quality shoes and clothes if you're willing to spend some money. Highly recommend coming here!

A F

2023-05

Went on 7/22 and bought some fence post, barbwire and protein tubs. Associate Jonathan deserves a big thank you for all the help he gave me. Great store, shop here often and always friendly staff.

Cheri Bray

2023-12

They are always very nice and helpful.

Matt Ragland

2022-05

Absolutely amazing! Terrific customer service! I cannot believe how amazing this place is. The assistant Manager is top notch, will definitely recommend this store to everyone I know!

Anthony Dalton

2018-05

Cameron Martin is helpful, friendly, obviously diligent and knowledgeable.One instance very near closing Monday Feb 5th, I was trying on an $80 pair of work boots, a young associate came up to me at closing, I still had the boot on. Was prepared to buy them but because store was closing, I was asked to remove the boot. I stated that I would just go find a decent pair at Walmart, he stated "yeah you could do that". Closing or not, lost an $80 sale. I might add I was in the store about 10 minutes before closing, plenty of time to decide on the boots. But at 8:00 I was told I had to leave the store. Management employee Cameron Martin was very polite and highly apologetic.One suggestion, store should probably stay open until 9pm. Several other potential customers drove up only to find the store to be closed. Customer may have taken their business to Lowe's possibly, depending on what they were looking for. Overall a nice place and reasonably priced for farm and animal supplies and equipment.

Ken N Sherry Stovall

2020-05

Friendly staff in this store. Good selection of dog food. Everything I needed to take care of my baby chicks. Right now they have some cute planters and decor.

Joshua Hale

2020-05

Always love coming to tractor supply. As soon as you enter, you're greeted with a smile and a "how-ya-doin?". Very clean store with a friendly staff. They are a bit pricey though.

Johnny Williams

2023-12

Always love looking around in here

mary warden

2023-05

Worst store I've ever been too in my life they have a terrible manager and some very rude workers

Cuff Hopper

2020-05

I really like this place . There is always something on sale and they have a wide variety of items to look at or buy . If you're an animal lover this is the place for you . They have a great selection of foods , toys , medicines and many other things for your critter .

VDUB JOE

2022-05

Horrible customer service and rude and ignorant employees “Jonathan, & Aiden” and horrible manager “ Christian “ also the store manager “travis”ordered a kerosene heater and paid for it and the said it was being held for a lady that didn’t pay they canceled my order twice in store just to save it for there friend that wanted it that’s not how you handle customers that already paid for an itemDon’t bother wasting your time going to this store little kids run it and only hook up there friends worst tractor supply I have ever been to

shadowface8

2018-05

The people who I spoke with were super nice ,but I hate to say they gave me wrong information. This is because I feel they didn't go put forth effort and check to see what they actually had on the floor and in the back in inventory.I drove about 45 minutes one way to pick up 9 buckets of sand for my business, to find out they only had 1 bucket in the entire store. Kinda hit me the wrong way because when you say you have 9 buckets and then to have only 1, someone did not look on the floor like they ensured me they had done.I understand that we all make mistakes but they didn't go out and look like they said. They didn't even have 9 buckets of any sand anywhere. What she did is told me what the computer said instead of actually going out on the floor and looking. I could justify only looking at the computer. If I was local to the area and they were busy I could understand a little, but I'm not local and they were not busy.Just make sure they touch the product before you trust what they say.

Donna Vernon

2019-05

Ephraim helped us with excitement, enthusiasm and knowledge of each department of Tractor Supply and all that was on clearance as well!! He displayed a very professional yet very friendly demeanor our entire visit. Will shop the Madison, NC store more often!!

Lisa Hill

2020-05

Tractor Supply has everything I need for my fur baby, she is on For Health small breed dog food and, Natural Balance L.I.T. sweet potato and chicken treats, that's the only place I can find her food and treats in this little town of Eden, employees are so very helpful

Jacque Wood

2017-05

I was just in your store today I could not get an associate to help me. I was planning on spending close to $500 on a Christmas present for my husband. Maybe your staff needs some training on not to ignore women just because they are not your typical customer.

Clare Dickinson

2019-05

Always super nice and willing to help. Good selection of pet foods and flea meds good prices. Some prices are better than Wal-Mart.

Jason M

2019-05

Very good customer service and quality work. Just wish there were more associates working the floor however, to help everyone out there shopping and those with questions, and more help for outside fence work and to assist in loading

Ricky Clark

2020-05

I purchased a sprayer around April. I used the sprayer the second time the bump part fell apart. I could not find my recete I still had the sprayer in the regional box the would let me trade it for another one. I told the guy at the resiter just it in the trash I walked out and went to Lowe's and purchased one I will never go back into tractor supply again.

Shasta Goins

2019-05

Very clean establishment. The employees were very helpful, polite, courteous, all around nice people. Love going just to browse.

Robert Beene

2020-05

When srore was new was very well stocked. Not so much now. Staff usually friendly. Reasonably clean , neat store.

Shannon Lynn Fuquay

2019-05

Awesome Place that has ALOT of things that comes in handy, even clothes! Some things can be high but they have alot of stuff on Clearance at times which are good deals!

donnygoat

2020-05

They sell pto post hole diggers but do not carry the sher bolt replacements. Everyone was nice though

Melee Morse

2019-05

Very helpful staff, always greeted and store is very clean even the bathrooms. Lots of interesting items from the farm to the farmhouse.

Regina Sanders

2020-05

The staff is always friendly and helpful unlike the staff in Eden. We drive all the way here even though we live by the Eden store because they are rude and act like it kills them to help you

Shawne Priddy

2019-05

Really helpful. Picked a gift up, I was told if it didn't fit or work in anyway to bring it back an they would take care of it