Walgreens

2.7 (74)

578 New Leicester Hwy, Asheville, NC 28806
(828) 771-0512
walgreens.com

Claimed
Drug store
Beauty supply store
Convenience store
Cosmetics store
Greeting card shop
Perfume store
Stationery store
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Kimber Deyton

2024-03

The pharmacists at this location could not scrape together 4 braincells between them to find their way out of a paper bag. Completely inept, RUDE, and nowhere fit for the jobs they've been graciously given. I 10000% believe they go out of their way to make whatever errand you're running.. a million times more complicated, difficult, and infuriating. Brittney at this location will make you jump through unnecessary hoops to get your family's medications filled- even our doctors hate dealing with this pharmacy. GO ELSEWHERE and save yourself the headache.

Jack Levins

2024-01

Sat in the drive through for 15 minutes without a single person asking to help. Pushed the call button repeatedly because they just hung the call up. This is coming at this location now. It would be wise to select a better pharmacy for anyone looking. Obviously management should be replaced.

Chad Terry

2024-02

Pharmacy has random hours, most of the friendly workers in pharmacy left. possibly getting some better again, but very little. Changed to Canton Walgreens

DeShondra Glenn

2023-11

This pharmacy or pharmacist has a real issue with customers, I received a text after having to wait a day to verify insurance for a child's asthma medication. To only be told it's not ready and dismissed. If the medication is ready and paid for why can't I just pick up my child's medication? Oh yeah Amelia is there but it's October I guess her broom is getting a tune up!!!! I love healthcare NOT! The second picture is where she threatened to call the police in March if I didn't get out of her drive through. I didn't so she wrote on the bag for me to go some where else. The black marker is my corporate complaint number where I'm still waiting for a call!!!! Hopefully I don't die!!!!! Thanks for your amazing service, Amelia!!! I pray you need medication for your kid that's paid for and ready and you encounter someone just like you!!!!! Amen!

Nikol Young

2023-07

I worked at this pharmacy until recently. Let me just say the store would be a great place to work, store manager is amazing as well as all the store workers! Unfortunately I worked in the pharmacy! I gave 100% from the time I walked in the door until the time I left. There was a lot of favoritism, someone who was hired after me received a lot of favoritism, I was treated like an outsider and was hardly ever rotated until their favorite got what she wanted from the pharmacy and quit and I was treated a little better. The pharmacy manager is shrewd and has a sour attitude towards employees who are not her favorites and has a rude sour attitude toward customers. I have to laugh at the fact that the one they favored the most got what she wanted and quit! I will really miss the customers and have grown close to a lot of them. It’s just a shame, I loved the job itself. Treat your employees equally and get rid of the rude, hateful attitude. Give employees besides your favorites a chance to do other things rather than front and drive through and you might be able to keep employees. It’s not hard to be kind to patients! I wouldn’t recommend working at this pharmacy unless you enjoy feeling like you’re less than, and if you do, just hope you become one of the favorites! I really cared about the patients and hope something changes so they can be treated with care and understanding!!

Dennis Lingerfelt

2023-11

How to lose customers: this Walgreens. Came to get my covid and flu jabs, like super basic. I've gotten vaccines here before no issue. Now I need an appointment? F u Walgreens. I went to Ingles pharmacy and got seen immediately

hannah martin

2023-07

Since we’re rating this place as employees instead of customers I’d like to say I quit because the other technicians did pretty much no work. Constantly ignoring customers, taking well over mandated breaks, calling out weekly, not knowing how to even type a prescription and no desire to learn anything new! and pushing themselves to the back for no reason. Yes I was the favorite but only because I worked hard and picked up after everyone else the whole time. It was a very small team of us with only a handful actually putting in effort, so we all fell apart. Walgreens doesn’t fire people that walk out mid shift multiple times and have 5 callouts per month because we were that desperate. I bit the end of it always working and staying late.

john wood

2023-05

After multiple hold times of an hour, standing in line for 30 minutes this time the pharmacy has gone too far. I arrived at 5:20 to pick up a pain script just to find the pharmacy closed. I was notified that my script was ready this afternoon, but no warning of early closure. Thanks Walgreens, now I get to suffer all night in pain, probably because you don't want to pay your people to stay open. I hope the loss of business was worthwhile for you to save money and longtime customers. Great decision making.

Hump

2023-07

You will never see the same Pharmacist nor will they be pleasant to deal with. Worst Walgreens ever after almost 2yrs of dealing with them they finally lost my business. WalGreens is a the worst esp that s one. The reg employees are great, just the Rx.

Austin Hodges

2023-05

Absolute worst pharmacy I’ve ever been to. The line wait times are simply astronomical. Be prepared to wait for at least an hour in your car to pick up your medication. They are so incredibly short staffed that they can’t even keep the walk-in pharmacy counter open inside the store. It’s not the employees fault, it’s this corporation. They must offer poor benefits and bad pay, because the staffing issue here is a nightmare. I would recommend not using any big chain pharmacies like Walgreens and CVS. I’ve had great experiences at local pharmacies such as Sona.

Rachel Cutshall

2023-10

This pharmacy is an absolute joke! Pharmacist and staff are all very rude. Based on all the other reviews, seems like there’s a general consensus there’s internal issues that upper level management needs to address.

Luke L

2023-05

Currently still on hold for over 50 minutes, waiting for covid results that were supposed to have been emailed 2 hours ago. Walgreens, figure out how to provide good service please. Update: I waited over 90 minutes and then it hung up on me. Then pharmacy staff went home without notifying people of their test results. This is a neglectful practice towards patients waiting for health care results. All of my prescriptions will be moved to CVS now. What a joke of a pharmacy. Read the other reviews, it isn't just me.

Charlie H

2024-01

My experience was pretty much the same as the others here. I wish I had looked at the reviews before coming here.

Nathan Andrews

2023-05

The pharmacists at walgreens really deserve some credit. Especially since c19 struck I’ve been impressed with how some of the Rx folx at my local walgreens have handled some intense work environments to say it lightly.They deal with with some seriously stressed out and unreasonable people.That being said walgreens like anywhere else has had some seriously staffing issues and you can definitely tell.Just switched to this walgreens and have to give a shout-out to Amelia and one other young lady I forgot her name but she worked the drive thru somewhere around august and October last year. but cheers to y’all. Very helpful and professional

Matt Blanks

2023-05

Clerk said she’d be right with me. Been waiting at the counter for 15 minutes since that happened. I’ve been waiting for over 24 hours for my prescription to get filled. Kept getting robo calls from them saying it was delayed till I sat on hold w them. They’re real nice once they get to you but that can take some time.

Syndaka

2023-05

I'm giving two stars instead of one because, after multiple attempts and flagrant attitude and disrespect from the pharmacists, I actually obtained my potentially life-saving medication. Both stars are for the individual working the pharmacy register, not the disgruntled, toxic, hateful individuals filling the scripts themselves. Fancy me I didn't know that being on deaths door from a respiratory virus warranted such treatment. Apologies to me for existing and needing help from someone in a position of "care." Never again will I frequent this medicinal repository of the damned.

Talia Bianco

2022-05

I called to get info about a COVID test, including how much one might be for someone without insurance. The lady just said “I don’t know” and nothing else. They couldn’t even give me a ballpark idea. No hate to the lady, I’m sure she did the best with what the company gave her. Like, shouldn’t this be something the pharmacy knows? Does Walgreens realize how many Americans don’t have health insurance? Maybe Walgreens should teach it’s employees the prices of the services that they themselves provide.

Barbara B

2023-05

On the phone for almost 25 minutes and told there is only one person ahead of me. I called in my RX's to the automation and it told me I needed to hold on for help after it took all my RX numbers. WTH good is automation if I still have to speak to someone who won't answer the phone???? Time to move my meds to the independent pharmacy.

Christine Perrone

2022-05

The drive thru has been closed for too long. This forces customers to go inside which wouldn't be too bad if they enforced the mask mandate. There are too many people in line without masks. This is a pharmacy. People go there because they are sick and need medicine. I will not be going here and taking a chance on getting sick. Shame on you Walgreens!!! Get it together!!!

Lacey Woody

2022-05

I drive 20+ minutes to only shop at this Walgreens. The cashiers are super duper friendly and that's what kept me coming here. Tonight, I go to the store because I desperately needed something and I get there to the doors being locked and a young, long haired red headed girl was EXTREMELY rude. Like EXTREMELY rude. I understand that I should've checked the times they closed instead of assuming they closed at 9 like all the others, but I didn't need her attitude. It was super uncalled for. I don't see how y'all keep business having workers with that kind of attitude. She could've easily just said you guys were closed and that'd have been it.

Kaila Jones

2023-05

Been trying to get my son's enhaler for school for days! Can't get a hold of anyone and was just on hold for 40mins, inside is closed and drive thru never moves. I understand when your short staffed, but this is people's medications they can't go without.

Teresa “Terrie” Best

2022-05

Photo dept leaves alot to be desired. I ordered photos online an paid for them. The website said they can be picked up through drive thru but they could not find them. I went back an hour later an still no photos. Then next day I get an email saying I didn't pick them up so they were cancelled. How can you cancel some thing I’ve already paid for and that company lost them??

Stephanie Dorner

2021-05

Definitely will not go there again. Pharmacy tech totally screwed up a fax to get prescription refilled. She sent the wrong dosage to the wrong doctor, even though she was told several times. The seem understaffed, are hard to reach by phone ( was hung up on while on hold.) I'm going back to CVS.

John Loffink

2023-05

Do not send prescriptions here. They are not filling them, do not answer the phones and are either closed or the drive thru line is ridiculously long. They’ve held my prescription hostage for three days and am about to run out. I had to call the doctors office and have them send it to Publix.

Michelle Williams

2022-05

Pretty good place. Yes, something cost more, but sometimes can find GREAT deals. Plus, using Walgreens card and can get SUPER GOOD DEALS. If you walk around, look for orange stickers, where prices are, can find clearance items for AWESOME savings.

Jennifer Fabian

2023-05

Waited in pharmacy line for over an hour after just leaving the Asheville surgical center with my 7 yr old daughter doctor prescribed pain meds for her if she needed wasn’t thinking that I would need my ID short brain because been at surgical center for over 5hrs just wanted to get her home and in bed… ask them if I could have someone bring ID while they filled prescription because had not been filled yet and I was told no I had to move because they had other customers behind me and then I said what does it matter if they are filling it any way I would still haft to wait and he went and got someone else who told me I could move or she would call police because I was driving with no ID…….. I mean really I could understand if it was for me not my child all I was doing was trying to make sure she would be comfortable and not in pain especially after sitting in line for over and hour her crying …….

Lisa McLean

2018-05

Debbie Scavelli was the pharmacist working early this week. We had a problem with a new insurance card for my son. The insurance company didn't have him signed up properly. Debbie was so patient and kind and helpful. She went out if her way to help us find a solution. My son needed his anti rejection meds to survive so this situation was critical and we were upset. Her calmness and willingness made such a difference in a tense situation. She is an asset for sure for your store. Thank you again.

Chris Deyton

2023-12

Very helpful and filled my prescription quickly.

Taylor B

2021-05

Thank you to the pharmacist that was leaving last night off the clock. I bumped my head at work and bleeding a lot.. She gave me some great ideas on products to buy but without seeing the wound maybe go to urgent carecare. The products worked gteat!! ansaved

Kate Cain Madsen (Kate)

2019-05

I asked politely at their pharmacy why a prescription cost $160 there and $4 at Walmart and the woman said “ If you want to go to Walmart, you can.” Uh, yes I will but that was not my question. I asked the same question at CVS down the street on New Leicester and they explain about manufacturers and distributors and recommend Good RX to me. You can be sure I will buy all I need at CVS from now on. ( Psst. A different prescription was more expensive at Walmart so I got it at B&B pharmacy—you have to compare each one.)

Opening Hours

Monday 7 AM-10 PM
Tuesday 7 AM-10 PM
Wednesday 7 AM-10 PM
Thursday 7 AM-10 PM
Friday 7 AM-10 PM
Saturday 7 AM-10 PM
Sunday 8 AM-10 PM

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