White's Appliance

4.6 (59)

12302 Sharp Rd, Springville, NY 14141
(716) 592-7857
whitesapplianceinc.com

Claimed
Appliance store
Appliance repair service

From the business

  • Small business

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Luann Schleicher

2022-05

I wasn't upset that they charged for the repair estimate. I was only upset because I am on SS and get only one check per month.. If I had known there was a charge in advance I would have saved up before I had them come.. The owner graciously cancelled the bill but that isn't fair to them either..I would gladly pay over a couple of months and would be happy with that.. Thank you for your kindness..

den v

2023-09

This place has problem with your appliances, NEED to order it and not many things are in store,and for a while there wasn't any repair PEOPLE to fix customers things they already own. NEED TO CHECK OUT IF THEY CAN HELP YOU NOW.When I was there COVID WAS THE PROBLEM.

Cheryl VanOcker

2020-05

Love these people! Their service is always top-notch!! I have purchased all my appliances through them, even though they sometimes are slightly higher on purchase price than a “deal” you may find at “ big box” or other stores, its completely worth it in the end! These people REALLY stand behind the products they sell!! Not to mention, they are friendly, reliable, & just an all-around pleasure to do business with. 🙂

Don

2021-05

Our dryer broke down and called then stopped in at White's. They were very helpful, patient with questions, low key, and no pressure. We felt they were honest with advice regarding repair or buy new and did I mention patient and no pressure. Looking forward to a long relationship with White's.

David Coombs

2017-05

Extremely rude customer service, I called about an issue I was having with my washer. I had already diagnosed the problem so I called for parts. I had to provide the part number over 6 times for her to get it correct. The price for the part was twice as much going through this business rather than just ordering it myself. Then after being unable to help with that issue I was hung up on before I could ask about another issue. I will never do business here.

Nina Metzger

2021-05

I continue to shop here as they are easy to work with and take great care of their customers! I'm loyal to my small business owners! And they are great!

Sheila Steffenhagen

2020-05

We buy all our appliances from Whites, HANDS DOWN the absolute BEST customer service! We have even had appliances break that we did not purchase from Whites & Whites always help diagnose the problem And help us fix our appliance. The Staff & sales ppl are very knowledgeable. And EVERY appliance we have purchased at Whites has lasted YEARS! No more purchasing appliances from the Big Chains- just to save a few dollars. (The Big chain customer service for broken appliances is horrible). WHITES is Definitely our only option now!! HIGHLY recommend them!

Leah Telaak

2016-05

I Called white's because I lost my display on my kitchen aid oven. Scott came out and looked at my oven right away. He found the problem quickly and showed me the burned out control. He called me the same day with the price of the part and when it would be in. As soon as he received it he called me and came and put it in. My oven works perfect again and he saved me a lot of money. Keep up the good work.

bipolarBEAR hahaha

2023-05

Simply horrible. Go somewhere else. Delivery driver is rude and made some off color comments about race.

Mark Donald Kent

2017-05

Wonderful local family-owned center. Always helpful and friendly. A great place to purchase locally grown brown eggs, local honey and local maple syrup products.

Kevin King

2017-05

Called whites to repair 7 year old kitchenaid refrigerator. After inspection Scott called and informed me that control board was bad and that parts due to its age were not available anywhere and needed new refrigerator. Seemed odd so I called myself found available and had shipped overnight. I called that day to have installed when received the following day was told no problem will be there. No show next day, waited till following day to find out still not available maybe later. I was warned not to call Whites that they would leave me hanging, they sure did. Not recommending this company to anyone.

Katherine Gaines

2020-05

I have been a customer of White's for decades. They have good prices, great service and are always helpful to find the perfect product for your needs

Preston Schmitz

2021-05

Awesome. Not a big box stores. People are real. They came to my house a couple times. Very curtious and polite.

Tara Beaudoin

2018-05

Call to ask if someone would come out and take a look at my LG dishwasher in didn't even get 3 words in after saying LG and was caught off extremely rudely saying no no no we don't work on algae or Samsung and got hung up on basically. Very unprofessional

Brad Frank

2020-05

The best family owned and run appliance store in the south towns. We do all of our business with them. They always go the extra mile in customer care.

Timothy Warner

2021-05

Bob is a great sevice guy dose the work the first time very smart and a very nice guys very friendly 5 stars for bob and the family

Jenny Goodremote

2019-05

Very helpful and remembers us from about 15 years ago and the brand we bought! Amazing, highly recommended

Cindy Lindquist

2021-05

White's is great place, very friendly people. Always ready to led a hand!

Shelley Wojtaszczyk

2020-05

Very helpful staff and very patient with all our questions. They service what they sell

Debbie Hochmuth

2019-05

Great family owned business! Friendly, accommodating and well priced°

Brent Covert

2020-05

Super friendly and helpful folks.. parts available.. nice selection of new appliances

JMC935

2018-05

Great staff, been around forever, I only would buy from them. They repair in home too.

Cathy A

2017-05

Good Service, Great Prices - owners remember you and your appliances you purchased years before

Dan Wickham

2020-05

Good selection, competitive pricing friendly service. Good reputation.

Lisa Fuller

2016-05

I could not imagine dealing with anyone except White's. Honest, hard working, service oriented, great family.

Marianne Barnas

2021-05

Can’t thank them enough for having my oven part when I needed it! Very friendly.

Brenda Morgan

2017-05

Love these people! They take such good care of us.

Lisa Boulden

2016-05

Friendly and competent. Reasonable rates. An overall wonderful experience.

ROBERT HUCKABONE

2021-05

Great place....good service.Quality appliances... nice people!!!!

Glenn Card

2021-05

Defínantly recommend good selection and great service.

Opening Hours

Monday 9 AM-6 PM
Tuesday 9 AM-6 PM
Wednesday 9 AM-6 PM
Thursday 9 AM-6 PM
Friday 9 AM-6 PM
Saturday Closed
Sunday Closed

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