Otisville True Value Hardware

4.5 (81)

10 Wallace St, Otisville, NY 10963
(845) 386-3343
stores.truevalue.com

Claimed
Hardware store
Do-it-yourself shop
Glass cutting service
Home improvement store
Key duplication service
Paint store
Plumbing supply store
Tool rental service
Tool repair shop
Tool store

Service options

  • In-store shopping

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Michael Colombo

2024-04

Called and asked if they had a 16-20inch chain and bar for a STIHL chainsaw they said yes. Drove 20 minutes and they said they didn’t have bars, the man was standing right in front of the bars and was unaware what it even was. They then said they did not have a blade for a STIHL, even though I called them on the phone 20 minutes before. The interaction was very bizarre

Karen McCormack

2023-12

The Gentleman whom I believe may be the owner was attentive and informed on the merchandise and community events. Our Minisink Valley Kiwanis Club held a Tricky Tray fundraiser about a month ago. I won a $25.00 Gift Certificate that was donated from the Otisville True Value Hardware Store. Thank you, Mr Otisville Hardware store 🙏 Your Gift card worked! I used the gift card and spent another $100.00 in your store. You have gained another customer and I will definitely be sending you more business. Again,Thank you for supporting our community.

Augustus Stanton

2023-11

It's a wonderful store, a very nice climate. And the customer service is spot on.

Rob Jackson

2023-08

Great place always has what i need . And if i need help . The staff always eager to help and very knowledgeable.

Sponge Bob

2022-05

I stop in Otisville Hardware way more than I would expect. They always seem to amaze me that they have the item I planned on the not. Always nice folks as well. I've had nothing but positive experiences there.

Antonio

2022-05

You'll be amazed to find everything your looking for. Might be slightly more than your home depot or Lowes, but I assure you it will be all worth it. The gas your going to waste to travel to these places, you'll be better off just stopping and supporting your local hardware store.

Lance Stevens

2023-05

Old home town hardware store that seems to have everything, Owners are knowledgeable about the business and have been doing so for a very long time and it shows. Prices are fair and worth the trip.

Charlie Gillinder

2021-05

A really good local hardware store. Everyone always goes out of their way to be helpful. Also, everyone there knows their stuff. Do not be fooled, this store is big town and top notch all in the small town of Otisville.

Art Bogart

2022-05

They always have what you need also staff is very helpful to show you where item is located in the store but its pricey but worth it to get the great service!

James McGrail

2023-05

They have everything that you could ever need minus food and drink . Customer service the big box stores should use this place as an example for the way it should be.

bryan maida

2023-05

Very rude staff would not recommend this place to any local contractor or local business. Extremely unprofessional especially management

James Mcmenemy

2021-05

Great hardware store and you don't have to go to HD or Lowe's. This store has everything! And it's a small LOCAL business!

sally kutzler

2023-05

Very polite and helpful. I would recommend this place to my friends and family.

Rican Havoc

2023-07

They had what I was looking for and the people are nice

Patrick Onesty

2019-05

Just got banged $40 for a $20 odbII scan tool. Florida true value has it for $34.99 and Walmart $20. I hope the owner drowns in his own greed

David Dixon

2022-05

We visited this store in order to top-up our RV propane tank. Friendly staff and large range.

guymard

2023-05

Always have what your looking for. Convenient hours. Will order what you need if you don't see it. Friendly helpful and informed!

Padraic Devine (Clasping Hands Art)

2017-05

Amazing local hardware store. Nice variety of hardware, tools, home supplies and building materials. Located in village with prices that rival big box stores.

Bill Gerlach

2018-05

Always very helpful and knowledgeable. If they don't have what you need, they will get it for you.

Scott

2021-05

Picked up some chainsaw blades. The personel at the counter was very helpful. I was in and out with everything I needed

robert jacobson

2021-05

A fully stocked small town old fashioned hardware store. The service and qualified help is wonderful.

walter palmer

2018-05

Very knowledgeable staff and as there motto states" if we don't have it ...you don't need it"

Marc Varner

2024-02

Great little place little$$but they got just about everything

Becky Sutherland

2023-05

They have everything you could want or need

Ray Nash

2017-05

Great store... if they don't have it in stock, you don't need it

Vil Vaitas

2018-05

The staff is very helpful. They have just about everything you may want or nee

Jim Danzeisen

2019-05

Always have what I need ATM onSite.Staff is helpful and easy to deal with.

D Luther II

2019-05

Always great customer service Here! Very helpful!

Mark Kopesky

2021-05

Good hardware store. Nice & knowledgeable staff.

Deborah Morris

2019-05

Luv the small town service. Rhondie is always very helpful.

Opening Hours

Monday 7:30 AM-6 PM
Tuesday 7:30 AM-6 PM
Wednesday 7:30 AM-6 PM
Thursday 7:30 AM-6 PM
Friday 7:30 AM-6 PM
Saturday 8 AM-5 PM
Sunday 9 AM-3 PM

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