Wayne Drug - A Health Mart Pharmacy

Lord_LindaThePhilosopher

2024-03

They never have someone up front. It seems like they have plenty of staff to have at least one person. Other than that it's nice. Prices of items is actually pretty good. including over the counter meds and snacks.

Michael Callahan

2023-12

They are 3 blocks from me. I am a senior citizen with a broken ankle, so I called for a RX delivery, 1st time. 2 days later, no pills. No delivery. Had to go in. Called for hours both days they don't even answer the phone. I complained to pharmacist. He said we're busy. Duh!! Well they won't be doing business like this.

Michael Mccann

2024-04

Never had any problems with delivery. The only issue we ever had was there sock of medicine but that's out of there control.

Karen Delaney

2023-05

Delivery is a fine service but not when it takes 3 days to deliver! The young person who answered the phone said two days to fill prescriptions and the 3rd for delivery. Well if I had to wait for 3 days for a pizza or anything else I would certainly not order out!! Pharmacist wouldn't take my call to answer my questions, no one knew if my order was with the driver or not as they were not answering their phone (probably driving?). Just a young girl who is probably doing her best but not able to answer any of my questions. We are big on supporting local businesses but this one just lost my business I think.

Anthony Distefano

2023-05

We've been told 3 days in a row that Important prescriptions would be delivered to our door ,day 3! let down again, after calling and being reassured that the prescriptions would be delivered today, The excuse for the past 2 days being the delivery driver said there was "no answer" I have a ring camera that says otherwise ! Whatever happened to employees being reprimanded, for negligence? I use to love that little pharmacy.

Tonya Galoni

2024-02

Terrible, never answer the phone on hold forever and the people that answer don’t know what they’re talking about!

Pamela

2023-08

This drug store still has family values. Family run for only God knows how long. If they don't have a item, they will most likely be there with in 2 day.

Krista Cool

2023-09

The staff is always kind and helpful, rarely ever wait in line (if I do it’s less than 2 minutes), quick on refills, easy to get through to on the phone when you call!

Roderick Pierce

2023-05

After testing positive for covid, I contacted my doctor and was soon on the phone with a member of the pharmacy. We had a fifteen minute conversation where he was friendly and professional.The next day, I called from curbside, and was berated by the staff who brought the meds to my car saying I was not in the correct parking spot, and that I should not have come myself, even though my wife is also positive and symptomatic.I will never bother you with my health concerns again.

Bob Duttinger

2021-05

So, was once a great company, 30 years ago. Seems like I'm always calling and begging for my pills .. which I need to live. Often greeted with attitude, or put aside, with promise of delivery... there are some good people that work there. One could say it's because of covid but the pattern stretches longer then the out break.... it has definitely gotten worse 8 days with out my diabetes med. I can't even get them on phone to transfer the scripts... next communication is with my lawyer. There gonna kill me with there ineptitude.

Cassandra G

2021-05

I give Wayne’s 5 stars, for exactly what they are... a wonderfully reminiscent local pharmacy. They do a great job handling a ton of business at their pharmacy counter. I don’t do a lot of shopping there, but they do have a good selection of what you would want from a pharmacy. I find the prices to be a bit high for my bargain seeking mentality.But, I do use their pharmacy often. I love the neighborhood feel of it. I love that the employees recognize so many of their customers. I love that they employ younger people. I love how quick they are to greet you when you come in. I really love the old building & design touches. The incredible old ceiling is amazing. If I were ever stuck waiting, I could check out the ceiling for a half hour easy... lolBut, I rarely have to wait. Wayne’s has fantastic customer service. They even offer delivery of prescriptions! I think I would keep them as a pharmacy for the delivery option alone. There will always be days when my car is in the shop or I just don’t want to venture out on the frozen, snow blasted streets to get my medicines. With Wayne’s, I always know I can have them delivered.AA++

Premium Dog Turds

2020-05

I try my best to support local business. But the otter day I went in to pick up a prescription and there was a dude standing at the check out counter. After about 10 minutes I got my prescription and headed out the door. He was still there waiting for a cashier to check him out. I'll adjust my review in the future based on how often I see this kind of thing.

craig brooks

2023-09

NO. BIG. CHAIN PHARMACY. ...WALMART KINNEYS. THE. HOMETOWN PERSONAL TOUCH. LIKE. IN THE. 70s. Central square ....Le FEVERS. AND. HAROLDS. LOVE THE PERSONAL TOUCH. DELIVERY SERVICE. EXCELLENT . .100 %%%. SATISFIED.. SINCERELY.. CRAIG BROOKS

Seth Rosenberg

2022-05

I was very disappointed in the customer service at Wayne's drugs, and especially Jamie Branshaw. Over 6 months ago a walker was delivered to a local nursing facility which was too small for my father who is 6 ft tall to use. He was in the hospital at the time. We immediately brought the walker back to Wayne's pharmacy, unused. Since that time we have been fighting with them to get our money back but have been totally ignored. Would never use this pharmacy again for medical devices.

Washedup Dairyqueen

2019-05

My husband had some pretty severe burns on his hands and head when we recently lost our home to a fire. Jamie, the pharmacist was so helpful and patient while showing me exactly which dressings I needed, why it was important, and how to use them. This is the reason I choose to patronize small businesses when possible. Thank you!

Jay Lorenz

2023-05

Love this drug store. They are always helpful and scripts ready on time. Thank you for being part of our community!

Karina Vancini Dotto

2019-05

They are wonderful and one of the only pharmacies in the syracuse/oswego are that would accept private insurance and medicaid to cover for ostomy supplies. They always did a great job and we have been with than for around 20 years! Great job Joe and everybody else!

curt sanger jr

2022-05

Everyone was kind friendly and courteous. They were knowledgeable about the equipment I wanted to purchase and they had me out of the store satisfied and within 15 minutes.

GoGo Guide

2022-05

The best place to get the best personalized service specifically medication related everyone that works there is helpful. The easy medbox is the best for patients to be compliant with their medications! Thank you to everyone that is so helpful, thank you Kathy!!

Cathy Nelson

2022-05

The prescription counter staff are efficient as they wait on customers, answer phones, and answer questions. Wayne's is a busy place!The staffperson usually at the front counter is personable, helpful, and efficient.

mod mod

2022-05

I had a great expirence at waynes. The worker Lonney who was running back and forth to both the pharmacy register and the front register was so freindy and helpful. Great job waynes!

the barn

2022-05

I got my booster shot there & they were awesome! I love the small town appeal of Wayne's!

Tina Towne

2017-05

Went to this store for the first time ever and had the worst experience.. Went in to get compression socks was given the wrong ones they call me when i get hone to let me know. Go back the next day and get a big run around because there was someone else working and had no clue what was going on.. So now I have them and yea there to big SHOCKER...

Dylan Canova

2023-05

The pharm tech was extremly rude. And I mean extremly. Completly uncalled for as I was polite given the circumstances.

Harlena Ellis

2022-05

The last few refills I have done the "pill counting machine" hasn't worked properly. Bottle says 30 pills, counted 22. Today bottle says 30 pills, counted 25. If I stay with this pharmacy I will now be that person that holds up the line to count my pills.

Pete hun

2020-05

I forgot some parts to my machine at home and needed them so that I could breathe these people have them in stock and at a very reasonable price thank you

Ada Optional

2022-05

Lot’s of room for improvement. Delivery of meds is a plus. Customer service is simply lacking. Store could use some updating.

Xenia Lebron

2021-05

Not happy with them. They over charged my co-payment.now I have to pay an overdraft. I'm so not happy with them. No the $$ was not returned to my acct.😡🤬

Nickolass m Clew-brower

2022-05

Vary helpful people small and so close one can miss the place and would not know what they could find

andrea seitz

2023-07

Parking sucked but inside the people were nice