3.5 (632)
7404 Turin Rd, Lowville, NY 13367
(315) 376-7100
mcdonalds.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kevin Groff
2024-02
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Anita Brown
2024-04
They charged me for a Large FRY.. but gave me what looks more like a small fry in a Large container.. I'm about sick of places doing stuff like this.. you charge me fora Large. Give me what I pay for.
Danielle (Dani)
2024-03
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rozsa pinczes
2024-03
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Nicole Lewis-Elliott
2024-04
Cheeseburgers were nice and hot and mcchicken was nice and hot and fries were hot and fresh and ice tea had plenty of ice in itParking: Enough parking and if have to wait for food enough spaces for that too
Brendan Hand
2024-04
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Rebekah Crego
2024-01
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James “Fad3dtripy1” Williams
2023-10
After a long and tiresome journey, the warrior was on what he could only believe to be his last hope for any type of sustenance for the foreseeable future he stumbled underneath those everwelcoming golden arches only to receive a cold fish sandwich in stead of a spicy chicken deluxe that he desired so much. Why he thought to himself and tried to wash away the dissatisfaction he now felt he reach for his watered down sprite only to realize it was not even iced with those gorgeous little cubes of crisp frozen high quality h²o.
Jeremy Woodhouse
2023-05
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Charly Hitt
2023-06
The signs are fixed now, there's a lot of conversation behind the line, and a woman was staring at us for a while before she took our card but they still manage to get your food out in a timely manner.Parking: Difficult to back out of and leave, easy to park.
Dale Turner
2023-08
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2022-05
It's ok in a pinch, but the food is overpriced and low quality, and the orders 3/5 times are messed up, either missing an item or the item is made wrong. My friend almost ended up having an allergic reaction because someone left the sauce on the chicken sandwich when we ordered it without. It only gets 2 stars because most times at the drive thru you are there and gone in under 5 minutes, and the inside is much more appealing since the remodel.
Heidi St. Louis
2020-05
I stopped in here after some early black Friday shopping and the place was a zoo. The staff was handling it so well. They never once looked overwhelmed and they remained calm cool and collected. Great job, arsenal street crew!
katie coykendall
2023-05
I just got food there spent $25 and the oil is so bad the fries were dark brown and overcooked. Same as the chicken. The oreo McCurry I got wasn't filled up as well as the fries and there wasn't ice in my drinks worst experience and a waste of money.
Michaela Bingaman
2024-01
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Eric Vaughn
2023-06
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Jennifer Worthington
2021-05
We ordered lunch thru drive thru. Only received drinks, had to pull up and wait. 5 cars went through and got theirs. And upon getting ours the order was wrong and fries were warmed up from night before... Service sucks. Guy never apologized for us having to wait for it and turned and walked away as my husband was talking to him..
Vincent Basler
2021-05
The bar is pretty low when you think mcdonalds but this one is exceptionally bad. More often than not the orders are wrong. Despite the fact that it takes twice as long to get the food it's still poorly assembled. If you don't want to wait ten minutes for a cheeseburger with the condiments on the outside of the bun then this isn't the place for you.
GEORGE HOWE
2023-05
Allways get a med coffee & a b'fast sandwich, normally about $3.88. That day it just went up to almost $7.00. I was told the sandwich went up from $2.00 to $4.95. Went to Dunkin today got a drink and a much larger b'fast sandwich for less than $7. With their senior discount.
Douglas Thomas
2022-05
Very poor service. Tells me at promoter for drive thru didn't have a certain sandwich yet it was right on the menu board. Screwed up my sandwich order. Not very happy about that at all. We stop there often its unusual to get such poor service.
Bruce Olley
2020-05
I like the updated lookKiosk, video screen style menu above the counter, TV in the corner.Now you can get a number have the food delivered to the table. Which can be a blessing to those with large families.Food is now cooked to order so it is served hot which means a little longer to wait time.
Jade Gonzalez
2020-05
My husband ordered a big mac and the middle bun was on the bottom with the bottom bun in the middle. I ordered crispy buttermilk chicken and the tomatoes were just thrown in the box with the smushed sandwich. The restaurant was considerably empty with no drive thru orders but it still took almost 10 minutes to get our food and then the woman that brought it to us was miserable. The only thing that was good was the fries were nice and warm. I don't think I'll really go back there unless I really need to
Brittany Stauring
2016-05
This is one of the worst places I have ever been to customer service wise and management wise. Every time I bother to stop at this place there's always been a mishap, a mess up in my order, or a (to be blunt) stupid worker that clearly wasn't trained properly at all that gives terrible customer service. Everything (especially their shake and ice cream machine) seems to be broken and unavailable for long periods of time. Also I've noticed their lobby is always dirty and workers are lounging around during the quiet times.One experience that I still rant about is when I first ordered a medium fry and somehow the cashier didn't hear me right and gave me a medium drink (and of course no one repeats your order there so you just have to hope they got it right) and then when I decided to suck it up and just take the drink I fill the cup only to find out there were no medium lids. Not only had it struck me absolutely ridiculous and stupid to even give me a medium cup in the first place without warning me of the lack of medium cup lids or offering a large drink (and note this at the time of when all drink sizes are one dollar) was that the worker simple looked at me and gave a half assed "Sorry." like that would fix the dilemma and like I would be completely okay. Now I may also mention that I have been trained to work in a fast food restaurant (not at McDonald's) and would never ever think of treating that situation with a customer in such a manner of stupidity and carelessness.I usually avoid this location (and would advise others as well) unless I must absolutely have to. Maybe one day McDonald's will review this location and tear it down to start again from scratch, but until then people who are passing through and need a bite to eat and the locals will have to suffer with this poor dirty excuse of a fast food restaurant. None of the workers or managers have my respect.
Gerry Carroll
2022-05
Fries were cold, hamburger was terrible and I spit it out, I'd like to onto a napkin but there was none in the bag. The soda was cold and service was fine but overall it was nasty. And it will a long time before I ever go back.
Amanda Phelps
2023-08
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steven stogsdill
2018-05
There were only 2 tables being used and we had to clean our own table. The place was a pig pen. Also looked like there was throw up on the floor that was still there when we left. I suggest the drive through if u care to trust the cooking area is cleaner then the dine in area.
Martha Sullivan
2020-05
I don't like the set up, I don't care for the fact that they bring our food out with out gloves on, or the fact that they are cleaning with out gloves on and then bring ur food out after they clean without washing their hands... If I wanted to have my food served to me I would got to an actual restaurant not a fast food place! The only thing I like about it is the large tables with the stools that was it.
Jenny Wright
2023-06
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Kiesha Lawton
2019-05
So. I come to this McDonald’s to eat a good meal when all of a sudden there was rude employees, and I felt like I waited ages for my meal which was half uncooked!!!! The fries were still frozen, my burger was so greasy that I was so disgusted I couldn’t finish it. I asked for no onions and I got onions, my food was so cold that my cheese was not even melted!!! I rather eat out of a rat infested dumpster than this McDonald’s. Good luck with the rude service and the ratchet version of Ronald McDonalds food. I would give this 0 stars if I could,
david Elshaug
2018-05
Friendly service received a cheese burger with a large quantity of hair on it. Window cashier said she would fix it. She gave me a new cheese burger and threw it away after she gave it to me, because I was absolutely disgusted from the last cheese burger. Highly advise everyone that goes to this McDonald's check your food before eating it. I do not think it was an accident due to the fact that there was two types of hair on the cheese burger.
| Monday | 5 AM-10 PM |
|---|---|
| Tuesday | 5 AM-10 PM |
| Wednesday | 5 AM-10 PM |
| Thursday | 5 AM-10 PM |
| Friday | 5 AM-10 PM |
| Saturday | 5 AM-10 PM |
| Sunday | 5 AM-10 PM |
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