DogWatch by Top Dog Pet Fence

4.9 (78)

410 Troy-Schenectady Rd #204, Latham, NY 12110
(518) 783-5678
topdogpetfence.com

Claimed
Fence contractor
Dog trainer
Pet supply store
Pet trainer

Reviews

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Catherine Casey

2024-03

DogWatch has been incredibly helpful and easy to work with from the start until now, a few years after install. My dog was six months when we got the fence and she took to it easily. The installer showed us exactly how to train her. When it was time for a battery replacement, they let us know and that process was easy as well. As of late, the collar actually fell off in our yard (a dog sitter had clipped it on incorrectly), and it was very easy to order a new one. It will be sent right away! Overall, I would recommend DogWatch to anyone looking to install an electric pet fence!

Sherry Reynolds

2024-04

The customer service was wonderful. No extra fees for things the other company charges for. The product is perfect for our 10 month old golden. Ed was friendly, professional and efficient. They are available for any issues we may have after the set up as well. ByVery reassuring. Thank you!

Christine Porga

2024-01

Both Marie and Ed were great to work with. They were very customer service oriented. Ed was timely and efficient when he came out to install our DogWatch electric fence. He was friendly, knowledgeable and great with my two dogs. Training was made easy with Ed involved. I would highly recommend Ed Robbins and his team for both training and installation of an electric pet fence.

Dave Swain

2024-03

It’s so nice to be able to trust a business to do exactly what they say they’re going to do. From start to finish, Ed had great communication, was timely, neat with his work, personable, and was great at helping us train our dog with the fence. I followed his simple steps with the flags on the perimeter, and our dog, (although young and full of energy) fell right in line. I highly recommend Dogwatch and would gladly use their service in the future.-Dave S.

Katlin Van Vorst

2024-04

Dogwatch fence has allowed our dogs to have the freedom to roam around our yard freely with no worries . We have owned the fence for 4 years now and haven’t had an issue ! Dog watch is great about calling to remind about batteries ( if not on plan ) checking in and answering any questions we may have . Would highly recommend :)

Franklin McKinney

2024-03

Dog watch is excellent could not have asked for a more positive experience. Ed show up right on the time stated. Answered all my questions. Checked and serviced my equipment. Very professional and I look forward to our next training session.

Jodie Broughton

2023-05

Ed was everything we needed from installation to assisting with training our White German Shepherd , Pax. Easy peasy!! Great customer service!Mark and Jodie BroughtonService: Dog fence installation

Laurie RESILA

2023-10

Excellent communication with Marie & Ed. They guide you through the process, explain things clearly & answer any questions. Ed brought treats to make our dog listen & guided us though the entire process of how to train our dog on the new underground fence.. Best of all, our Beagle/Fox Hound has not dug his way out under our physical fence that was there with our previous dog. Nor did our dog have to be on a 30 foot lead anymore (which he also pulled out even though we had cork-screwed it into the middle of our yard to prevent our dog from digging. He learned his boundaries & we are all enjoying his ability to run around the backyard & front yard freely (without us being fearful of him escaping or getting hurt! ❤️Service: Dog fence installation

Jeffrey Dock

2024-04

Great product and Business! We are very happy with our DogWatch fence. This is our 3rd dog with this system and it has proven to be very effective. The dogs can have full run of the yard and can spend time with the family without being on a leash. Ed did a great job showing us how to train her and it was fast and relatively easy. Thanks!

Kellie Dupuis

2020-05

We had Top Dog Pet Fence install our fence for our boxer puppy who was a handful and wanted to be outside a lot. Ed was excellent at providing instruction and tips during the training that really helped. He was quick to get back to me with answers to any questions I had. and has continued to assist me any time I have a question. I highly recommend Top Dog Fence. Their customer service is top notch and the product works. My dog never leaves our yard, even when temped by the deer that occasionally cut through our yard into the woods behind our house.

Tamara Allen

2023-10

We have had our dog fence through many years and a few dogs! Ed came out today to address an issue we were having. He immediately knew what was wrong, fixed it, and helped with a few other things we needed help with. Very nice and professional - we highly recommend their services!

Cali Dave

2023-10

From sales to installation to training, Terry and Ed were great. Very professional and personable . They took the time to explain everything and walked us through every step. The fence works perfectly. Our pup is safe and we have peace of mind. Thanks guys.

Jennifer

2024-02

Ed is great to work with and genuinely loves dogs. He explains things thoroughly and works to make sure we are set up for success.

Linda Fairfield

2023-08

Ed was wonderful. Nice, clear explanations, great with the dogs and us! Taught us so well on the first visit he did not have to come back for the second training session! Even my dog who is not the brightest crayon in the box learned very quickly!Marie, who answers the phone, was very sweet and helpful!Service: Dog fence installation

Stephanie Feuker

2023-05

On the advice of a friend, we installed an underground fence for our dog who kept escaping after exhausting all other options. Dog Watch was easy to schedule with and responsive. The only issue I had was that when we were given an estimate, it was incorrect because the person who came to our property did not measure. So I recommend making sure and requesting that a full measurement is done of your property so you know the total expense prior to installation. That said, after the installation, Dog Watch did “make it right”. Now that we have had the fence a few weeks I can honestly say that it has changed my dogs life. She was confined to a tie out because we were so afraid that she would escape and get hit by a car. Now she can roam the yard and run freely. We have had two people leave our gate open and she just looked at it and walked away. I love the ability to change the sensor on the collar and I have actually lowered it for my dog after the initial training (she responds to this correction level, so I do not see the need for it to be higher). You can do that yourself without having to call them for service, which is wonderful. A tree actually fell on our fence last week, and my dog happened to be out without her collar on and she completely obeyed boundaries because of her training. I do recommend.Service: Dog fence installation

Peter Furdyna

2023-12

This is not the Top Dog dealer that we use. We use Aileen and Bob in Otego NY. You may be nice people but our review was hijacked. I’mServices: General repairs & maintenance, Dog fence installation

Kelly Ann

2023-05

Thanks for your service. My dogs learned very quickly with Ed's training. I highly recommend. My dogs went from many years of living "free range" on 6 acres, to a 1/2 acre 5 ft fenced in yard, to a 3/4 acre lot with only a fence on back of property. I wasn't sure this fence would work for them because they were used to chasing squirrels, rabbits, etc, but they caught on very quick and I can now leave my home with them outside without worrying. Love it. Thank you ❤️Service: Dog fence installation

Barbara Willis

2023-05

I am still working with my dog, its been a little over 2 weeks since installation. Everything is good very good. Ed has been very efficient, and great with our dogs. Very friendly people to work with, and this will be great for Hank to have more freedom in our backyard.Service: Dog fence installation

Lauren meixner

2020-05

We had such a wonderful experience with Ed and his DogWatch team. We heard such great things about this company and had no hesitations when it was time to secure our yard for our pet. DogWatch exceeded our expectations from start to finish! The trainings really helped us to feel comfortable and it was great how interactive it was. We are so pleased and would highly recommend Ed for his kindness, knowledge and expertise! Thank you DogWatch!

Kerri Dates

2021-05

We decided to purchase an invisible fence after one of our dogs got hit by a car last year and we were devastated. I did a lot of research of various companies before we decided on DogWatch due to their great reviews!We initially spoke with Terry, their sales representative, who was wonderful to work with! He answered all of my questions. When we decided to go with DogWatch, Ed (the owner of the company), came to our house to give us an estimate of how much it would cost based on the area we wanted to cover. He was very thorough and extremely knowledgable.We set up a date for installation and Matt (their install guy) arrived right on time. He expertly installed the invisible fence in a short amount of time. He then did a basic training with me and one of my dogs to show me how to teach them their new boundaries.One week later, Ed came out and did a more in depth training and spent 30-45 minutes with each of our dogs and me to work on training. This was extremely helpful and the dogs were picking up on it quickly!One week after that, Ed came back to do their last training and talk to me about next steps.I am happy to report that we now are able to let our 3 dogs out and know they will stay in the yard! I was very surprised how easy and straight-forward the entire process was!A HUGE THANK YOU to Ed, Terry & Matt for giving us the peace of mind to let our dogs out without leashes again!! :-)

Vikki MacKenzie

2021-05

Ed was extremely professional and knowledge with his dog fence and my dog. We had her trained with the hidden fence in just a few days. They have always answered calls or emails within the hour of sending them. Ed has a wonderful grasp on dog behavior and you can tell he truly enjoys them and what he does. The price is extremely reasonable and worth every penny.We highly recommend this company!

Betsy Seeley

2021-05

Had our invisible fence installed recently. Great job by Ed and company. Neat, very punctual and excellent instructions and training. Also Ed has been available by phone to answer additional questions. So far so good with our pup "getting it ".... in just About 3 weeks time. I highly recommend Dogwatch by Top Dog

Joseph Zanotelli

2022-05

We purchased a new underground fence system from Top Dog / Dog Watch. Everything from sales to instalation through training was great. No pressure to buy, and their scheduling was very accommodating. The instalation was completed by Ed. He was very professional and knowledgeable about the product and the instalation options. The wire coming up to the house is in a nice conduit and east access box, it looks great from the outside. You can tell they love animals and the product they sell. I highly reccomend this product and service. Thank you!Service: Security fencing & metal cage installation

Chad Larson

2020-05

We have had our DogWatch pet fence for about a year and a half, and our family couldn't be happier. We have a lab that chases everything and jumped our physical fence multiple times. Ed Robbins came out and did training, made the necessary adjustments specific to our dog's needs, and we haven't had any issues till this week. A year and a half later, Ed remembers me, my dog, the issues we worked on, and walked me thru verifying everything was still set up properly and how to conduct some refresher training. Top notch service and great product!

Martha Tompkins

2021-05

We recently had the DogWatch fence system installed for our 2 1/2 year old dog. It was a seamless operation from installation to training to final result. Our dog is beautiful, big and highly energetic. We were very skeptical that she would respond to her new boundaries. With the exceptional training we were given to train our dog, 2 weeks later all of us are enjoying the benefits of our new Dog watch Fence!

Tom Scheible

2022-05

Ed and the staff at Top Dog Pet Fence are professional and very knowledgeable about the whole invisible or hidden fence process. Ed worked with me, my wife and our 2 dogs Ms. Peanut Butter and Ms. Bee. Unfortunately for Ed my wife and I were/aree much harder to train than the dogs. Installation and initial training took a few hours and then Ed returned a week later for follow up training.If you are considering a hidden fence you must talk to Ed or any other of their staff members. Terry was our intial contact and is a pleasure to work with and will certainly point you on the right path. I sincerely recommend Top Dog for your Invisible fencing needs.Service: Custom fabrication

Kasey Edson

2021-05

We love our Dog Watch fence! Ed was so helpful and knowledgeable, making the training process very easy. Our puppy is so happy to have free rein of the yard, and we are happy he is safe! I would highly recommend a Dog Watch hidden fence!

Bill Ahlen

2023-12

They give you plenty of information. They are very patient. They answer any questions you have. You can call them anytime they even call you to check in and see how things are going. I would recommend them to anyone great company.Service: Dog fence installation

J Maz

2022-05

We had both Dogwatch and Invisible fence come out to give us a quote for their top of the line fences. Dogwatch was hundreds of dollars cheaper than Invisible Fences was and they also had very low pressure sales tactics which made our decision very easy. Thanks Ed for the great job with your installation, professionalism, and your knowledge of training and interaction with our golden doodles! We are extremely pleased with everything and we highly recommend you for your dog fence services.

Miranda Eldridge

2021-05

I am so glad that I chose this company over the others. Our dog Mosley was trained quickly thanks to Ed’s great tips and techniques. We have the happiest dog now that he can roam safely in our yard.Service: Simtek fencing installation

Opening Hours

Monday 9 AM-5 PM
Tuesday 9 AM-5 PM
Wednesday 9 AM-5 PM
Thursday 9 AM-5 PM
Friday 9 AM-5 PM
Saturday Closed
Sunday Closed

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