4.6 (80)
540 Smith Haven Mall Spc D05B, Lake Grove, NY 11755
(631) 979-7656
buildabear.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sings_everyday Flaherty
2024-01
Laura from this place was absolutely amazing! She was super helpful and friendly! I would definitely go back their again in the future!
Hailey Cooke
2023-08
Went here with my boyfriend for a date. We had such an amazing experience. I made him a shark and he made me an eevee. The process is so easy and fun. The staff are super friendly and helpful. Always love going here <3
Kaylee M
2022-05
I went here yesterday with my 4 friends and I haven’t been to build a bear since I was little. It was really special for me even though I’m older now. The workers were amazing and they all gave me high fives. They helped us with our crowns and naming them and they were so nice to us. I got matching stitchs with a boy I like there and I wouldn’t want to go to any other build a bear to do it. Love this place.
A Google User
2022-05
My daughter loves this place, we were there recently the last two weekends. They have nice employees, were very kind and patient, great with kids. We had a wonderful experience. You can tell them exactly how much stuffing you want in your stuffed animals. I usually get them floppy because their softer that way. The price wasnt bad, i think i payed $17. Thats with out any added accessories.
chris C
2020-05
Cute place. Went with my son for his third birthday. You may not know this but on a child's birthday they let you build one of the bears for only the cost of the child's age. So my son's bear only cost 3 bucks. The girl that helped us was very sweet and really good with kids. My son responded to her really well and he's normally shy.
Jessie Robbins
2023-05
Went to get our $2 bear for my daughter's second birthday and spent over $50, but we knew that would happen and she had a great time.
Katie Padgett
2022-05
I personally would like to give a shoutout to and thank workers Amanda and Eddie for an AMAZING experience. I asked them for this bunny, which they didn't have in stock that day, but imagine my surprise when employee Amanda UNSTUFFED one of the stuffed bunnies on display in the store just so I could have the one I wanted! I felt bad at first, but the fact that they went out of their way to be so kind to me just blew my mind. Eddie was also an amazing and kind cashier.Definitely come to this location for the AMAZING staff!
Ashley Justin
2020-05
Visited this location to make a bear for my daughter. The store was empty We were not greeted or acknowledged at all and there were 3 employees standing and talking while we waited to stuff the bear. I had to say excuse me to get their attention then they still waited to finish their conversation before assisting me.After the bear was stuffed I made the “birth certificate “ I again had to say excuse me to be assisted to purchase the bear. Your company can save money by just having one person if the store is dead because all the employees do is talk amongst themselves while customers wait to be assisted. Worst experience I had at build a bear.
Elizabeth Diamond
2021-05
A fun thing to do on a winter afternoon with our 1.5 yr old. The young lady who helped us, Kourtney, was so sweet, helpful and patient- clearly great with small children. Not sure if any management will see this but she is a gem! Thank you!
Steph Stevens
2020-05
I have been coming to this BAB for years & it has always kept its magical appeal. I love their selection & store cleanliness. Most staff members are very friendly & helpful. Even as an adult, I appreciate the special experience the staff members create.
Tom Dascole
2023-05
Staff was friendly and helpful, prices are a lot more reasonable than I remember them being in the past but I might not have been paying the best attention to cost as a child.
John Finneran
2023-05
The place was great. We bought our daughter there for her first custom bear.
Nick Bryant
2022-05
Such a great time me and my girlfriend had! We made 2 animals, and the staff were so friendly and professional. We would love to come back
Trekel Francis
2019-05
The sales person was very attentive to my son and his requests. She was patient and very friendly. The selection was vast. We had a great time.
jeff fuhrmann
2022-05
Cool concept for kids to build their own stuffed animals. The price on the other hand is out of control. $ 100 for a teddy bear and a couple accessories? Not gonna do that again.
Diana Bautista
2023-05
Still love this store.. My 7 kids loved it. Now years later my 9 grandbabies are enjoying it..
Bernard Horowitz
2021-05
Always a fun place. Just not pandemic friendly. Too small of a space and even with crowd control measures it is way too busy. Staff was great as always.
Karen B
2018-05
My Son loves this store! They even fix old friends that need more stuffing or need a seam stitched up. Ive been going here for years.
Cindy Rogers
2021-05
Took my grandson there for his 3 birthday he had a great time. Service was great.
Melly Corey
2023-05
Love this place. Always coming for new clothes for my bear
Babette Daniels
2022-05
Didn't realize how LOUD the recordings were, so everyone got to hear my mushy message. ♡ Oh well, I had fun.
Elizabeth Hubbard
2020-05
Great selection kind employees
Amanda Enriquez
2021-05
My kids had real fun time making their own bears
Ron
2017-05
My kids love building a bear! Great service and love it.
Marek B
2023-10
My daughter loved it
Jennifer Sousa
2021-05
me and my friend got bears and the customer service was great
Sharon Holzman
2023-05
Staff always kind and attentive.
Vickie Arocho
2021-05
Love going in there and making something for the grandkids
ampc samartano
2020-05
Always has something for everyone no matter your budget
Kanny Aljedaany
2020-05
I love my bear's new clothes
| Monday | 10 AM-9 PM |
|---|---|
| Tuesday | 11 AM-8 PM |
| Wednesday | 10 AM-9 PM |
| Thursday | 10 AM-9 PM |
| Friday | 10 AM-9 PM |
| Saturday | 10 AM-9 PM |
| Sunday | 11 AM-7 PM |
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