DICK'S Sporting Goods

Andrew Wilcox

2024-04

Seems like everything they sell can be purchased cheaper elsewhere. It's one of the only stores you can physically see these items at, but I don't think it's worth the 20% markup against other retailers. I'll window shop here and find it cheaper everywhere else.

kyle harper

2024-04

Took my boy to buy baseball shoes. They hardly had any thing in his size. Eventually the fella their scanned every shoe till he found one in his size

Peter Lupkowski

2021-05

We went in to look at bikes the two gentlemen in the bike section were a wealth of information! They even prepped the bike and offered a 30 day recheck. Really appreciated the personal assistance.

Michael Slaughter

2023-05

Came here for softball supplies for my 8 year old daughter. After much confusion a cashier made a page and got my family help. We ended up getting everything we needed. Big thank you to your employees! We will be returning customers!

Carla Welt

2023-10

Front end cashier was rude when I came with a return.I won't be back.A Smile and Politeness goes a long way!!!!!

bellva chapman

2023-06

Our cashier had the best sense of humor we have ever encountered at a store. He made the trip worth while.

Ajith Dhati

2018-05

Conveniently located. Friendly staff. Clean store.

SM Davis (Grand Shanyon)

2023-09

Had a problem with a pair shorts and they were great about fixing the issue.Will definitely be using them again in the future.

K Richner

2022-05

Was hard to find help when we needed it, had to walk all the way back to the checkout they had maybe 2 other customers in the store? (we are both disabled it's not easy to walk) when we finally found what we wanted a fishing pole, a portable canopy, And a camping percolator we paid for it but for some reason something in the cart on us set off the alarm? Nothing but what we paid for was in there? We pushed the cart through a couple times to show it was the cart not us!!! The girl that checked up out made a big deal of it till she figured it out like we had to be trying to steal something well it turned out that someone put a tag In the cart where you cant see it she didn't let us leave till she found it! Common sense says if everything in the cart was paid for and was verified then we are not stealing anything I was already in pain from not finding anyone around the area we were looking I was just glad to get back in my vehicle so I could get to the campground and rest it was a long drive I will not be going back to this store!!! Not even to return the fishing pole we found to be junk before even using it! I'll just take the loss and trash it my experience was that bad!!! Also prices were very high! And they didn't have things you would expect a sporting goods store to carry. This happened about a month ago.

Tim Gee

2021-05

The website is broken. I can’t change my password as I get a bad admin site. This has been attempted on pc and mac, iPhone and iPad, app and website . Then it gives you an 800# to call to get absolutely nowhere with them. Unfortunate because in store is amazing experience but with what’s going on online is easier. I have a scorecard account and can’t even access it.

Kristin Haner

2021-05

Our experience was awesome this evening! Maddy checked us out and a really awesome fella (did catch his name) helped us pick out kayaks. Him and his dad use them to hunt and fish. His expertise made our purchase easy. Thankful for the team here this evening!

Jacyn23

2023-05

Went to buy a shirt, ended up buying two, but I notice they have terrible sales. They offer "buy one get the second 50% off", but then they mark up the price. Lame

Angie Lewis

2020-05

I recently visited the Horseheads store. There was a lady named Michelle working. This was her second day working at the store. She was so sweet, and was more than patient with my children playing with the balls. She had some of the best service I've ever had. Great addition to your team. I'll definatly be back.

Mrs. M (Kaiyashu)

2019-05

Was just in the store five minutes ago and passed two different young men, neither of which asked me if I needed help finding anything. None of the employees would speak to me at all and an obese female employee with short dark hair saw me walking towards her, turned and quickly walked away from me. I've never felt so shunned in a sporting goods store before, especially since the store up north had been so nice! This is the worst, most insulting customer service I've ever experienced in my life! I'm so upset. I guess I'll have to take my business elsewhere. :(

Ann Koenig

2018-05

Customer service is awful. I returned an item a couple months ago and the 800 number I called said they'd credit my Scorecard with points. When I checked 2 days ago that hadn't happened so I called again. This time the points were added and I was told that I could receive those credits when they swiped my card at the store. But when I tried that I was told I hadn't been given the "rewards" yet, and they couldn't do anything about it. I won't be going back anytime soon.

Kristina

2020-05

Definitely a large selection, clean store, the customer service however was really poor. Three employees stood staring into the abyss while we were waiting to check out. (There was no "I'll be right with you" or anything.) The gentleman in the shoe department was basically clueless.

Linda Glosser

2018-05

Great service in the sneaker department. If I had not received the help from your knowledgeable salesman l would have not purchased any sneakers. I also wouldn't have been back to DICK'S.

Rich Black

2023-06

Didn't have what I was looking for. Sales people were not very helpful.

Angela Miller

2018-05

Store was clean and well organized. Staff was helpful and friendly. Also I found out they do price match.

Charity “Lil' Devil” Leonard

2021-05

Went in to buy shoes for my daughter. Good selection. Decent price. Also picked up some running shorts.

Kathleen Wilcox

2022-05

Loved the staffing! Thank you for helping us build our in home weight room!

Jessica Lowman

2019-05

Awesome staff how are super helpful and not overbearing. They come to check on you and don't hover which is nice if you're not into feeling watched whole you shop.

Kelvin Herrala

2021-05

I got some good advice and help purchasing a new putter . I can't wait to get it on the green .

Lorraine Howard

2019-05

Very clean, very well stocked, outstanding customer service. We love this store for all our sports and daily wear.

Craig Caputo

2017-05

Don't know how many times you need to ask for assistance while holding an Iron of the set you wish to purchase, before you become a priority, but the number is greater than 4.

Chris Bentley

2023-05

No NFL team apparel No MLB team apparel, so no Christmas shopping done here

Elizabeth Carson

2021-05

Great spot for shopping. They have a good selection of all sorts of sports equipment and a large store to go with it all.

Jennifer Fisher

2019-05

Lots of choices, prices are a bit much in my opinion. Hard to find help from an associate if you need it. Could use a bigger selection in woman's running/walking shoes.

Tom Cannon

2021-05

Great service at the golf shop New grip installed on my driver in no time.Outstanding,Thank you🇺🇸

Paul Mack

2022-05

Took a while to get assistance in sneaker department, only to be told no wide widths, very disappointed