2.6 (23)
140 Pine St, Hamburg, NY 14075
(716) 649-9505
riteaid.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Anna Whitte
2024-01
Unsure why there are so many bad reviews. Have been using this pharmacy for 9 years and has been nothing but organized and quick with filling scripts. Everyone in the pharmacy is so kind and helpful. Nothing but a great experience every time I go whether it be drive thru or in store. Thank you for all you do!
Rachel Best
2024-01
Had to have my dr send over a script to rite aid for my first time because my regular pharmacy was out of my medication, the store sales associate told me they are too short staffed and they close at 7PM and open up at 9AM. Hours should be updated online and they need to provide more benefits and pay so pharmacists want to work there. Ridiculous to have my meds transferred for no reason.
Sarah
2024-01
I’ve been trying to get my medication for 3 days. My doctor sent over the script on Thursday morning and I called Thursday around 230pm to see if it was ready and the lady on the phone was frantic and yelled they are 300 prescriptions behind to fill and they wouldn’t be able to get to it. So I just had Walmart fill it with no issues in less than an hour. Now I needed another medication filled that has always been with Rite Aid and again took the Rite Aid on Pine St 3 days to fill. The lady in the drive-thru was beyond rude and i sat in the drive thru for 20 minutes while 3 different employees looked at me through the window before coming over. They also have changed their closing time to 7pm and randomly close down the drive thru. I will never be using this Rite Aid again. Seems like extremely poor management or slow work ethic by current employees.
Karla Bugenhagen
2019-05
I have been using this pharmacy for over 20 yrs and they have always been great up until recently. There is Male employee in the pharmacy that is down right nasty. He has an awful attitude and majorly lacks customer service skills. Seriously considering changing my pharmacy because of this guy!
Izzy B
2023-06
It is very frustrating when the website says open until 9, and I go to pick up antibiotics that I need, and I find hand written signs in marker saying that the pharmacy closes at 7. If this is the case it should say so on the website, and I should not be told over the phone that I can pick up my medication after the pharmacy closes.
Carrie Colson
2020-05
I like Rite Aid as a whole but everytime I go thru the drive thru, the wait is ridiculous even if your thr only one waiting, then the employees ignore the call button and when they do finally arrive, they act like you bothered them, they are miserable and I have yet to be thanked or have a nice day, nothing. It's like they hate thier job.
Bryan Solinski
2023-11
They took 5 hours to put my antibiotics in a bottle for me. This is the last time I will go to rite aid. Ridiculous
Amanda Becker
2020-05
Very friendly staff especially in the pharmacy. Only a 4 star rating because I’ve purchased an iced coffee from the cold section before and it was a few months expired... which is honestly a little scary...
Amy Cummiskey
2019-05
Staff at pharmacy department are rude and inconsiderate. When I tried to ask a question , one person walked away and was nasty. The pharmacy manager acted as though she didn’t want to be bothered answering a question either. Would not recommend
Karoline Farkas
2022-05
Have been waiting for covid test results for 6 days. Tried calling the pharmacy more than once and no one picks up. When someone did pick up they were rude and hung up the phone when I inquired about the test.
Nancy Fetzer
2017-05
The cashiers are friendly and fast. It is a friendly and caring environment. Sales are very good especially if you use Plenti Points.
Judy Krause
2020-05
Helpful friendly staff. Store is well organized. Pharmacy is brushed and staff is personal. I love this store...great sales as well!
Dennis Floyd
2019-05
Staff are helpful and friendly. The drive thru pharmacy is a very nice feature.
Michael Noel
2022-05
Went for a covid test 5 days ago still haven't heard back. Every time I call the store no one answers. Poor communication, management, and attitudes
Erik Beljan
2020-05
8 o clock doors are locked says its open until 9 on the door. Better get your act together.
Kaitlyn Quinlivan
2023-05
Doua is such a friendly associate and always brightens my shopping experience!
Joe Depalma
2021-05
Very nice staff, would like to see more vegan frozen options.
Sydney Olsen
2020-05
Terrible pharmacy
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 9 AM-8 PM |
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