Rite Aid

James Kane

2023-11

They never answer phone, they never order anything that's due as in make me go threw opiode withdrawls cause they didn't order and bunch of lazy workersscript sent in 2 weeks prior!Entitled brats work there! Always bull excuse

Jason Beckman

2023-06

I would give zero stars if possible.Stopped in on a Thursday to pick up a prescription. I was told that the prescription would be available on Friday (needed it by Sunday).Stopped in Friday to get the prescription - pharmacist said they couldn't bill it - said they needed "authorization" (which was already done by our physician). Also - they only had 1 of the 2 medications that they said would be there on Friday - other one wasn't coming til Monday (Remember I need it by SUNDAY and they said it would be there Friday).Went home and called my pharmacy benefits help line - they said the pharmacist needed to call and get an override number, and that it was definitely covered in my insurance plan.Drove back to pharmacy to tell them - they said by that time it was past business hours but "ASSURED" me it could be done when they opened Saturday.Came back Saturday - same scenario - but now they told me the "help line" wasn't open on Saturdays!Also - the 2nd medication that they said would be there Friday - they told me IT WAS NEVER EVEN ORDERED!!!If they had told me that on my initial visit - I would’ve gone to another pharmacy.I spent at least 3 hours at pharmacy with this - no medication to show for it.So disheartening.

neutral waw

2023-09

Horrible service! They never call me to let me know when my prescription is ready I had to call them after 48 hours. When I called they said they needed to update my insurance that’s why they didn’t call. I didn’t why it’s so hard for them to dial the customers number to ask them for the information. The same thing happened with my kids. Time to go back to Walgreens! 😡👎

marc c

2022-05

I don’t know if they are short staffed all the time or what, but I went in there yesterday afternoon to buy one bag of ice THATS IT, nice quick easy cash out …… and the women at the cash register was absolutely rude and miserable and inpatient, she asked me if I wanted to round to the nearest dollar for charity so I said yes, but my fat hands hit the wrong button on accident (my bad) I hit the blue button instead of the green button by accident to round my dollar up to a charity and it was like her entire world came crashing down on her because she had to reverse that in the computer for me which took her about a half a second to do, and she made a comment to me saying “well i explained that to you about the different buttons now didn’t I”SERIOUSLY LADY???? i have never seen or dealt with a more rude store worker in my life for what was supposed to be a quick easy 2 second cash out… management needs to oversee some of these workers better.

Tim Jones

2022-05

Absolutely horrible experience every time with picking up prescriptions. I don't blame the staff behind the counter. Service has always been horrible or poor at best, can't blame that on covid. They are always short staffed, you either have to wait or come back. I blame management! They have a cashier sitting up front doing nothing, the store manager sitting up in the corner office doing nothing. Why can't the store manager go back and cash in the pharmacy? That would help, or just staff the pharmacy properly. Please give your pharmacy employees the tools to do a great job, I can see the frustrations in their faces.

Doris Corley

2023-05

It was a great experience to go into the Rite Aid store located on Millersport. The employee who greeted me was attentive, provided great customer service. The store environment was clean and well organized with aisles and lighting.

Steve Williams

2022-05

I was assisted by a young gentleman named Leo. He went above and beyond to assure my needs were met. He helped me to my items and helped cash me out abruptly! Please keep this young man around, he is an excellent customer servant!

Sam Ray

2021-05

I am a regular customer at this store. My favorite employee here was Syeda, however, she no longer works here. I was dealt by a rude cashier today and it made me miss Syeda a lot. She used to even help me carry my purchases to my car and used to patiently listen to me.

Adam Smith

2018-05

Worst employees ever! Specially these two girls Samiera and syeda. I come here all the time and they're always on their phones taking pics and making videos. I always have to wait because they're too busy taking pictures and sometimes they're doing that behind the counter. They mostly work on Sundays and whenever I have a question there's no one there to help me out. I don't know who's the manager but someone really needs to take care of this problem!

Kira Whitehead

2022-05

horrible horrible service. i called today (4/21/22) at about 10:30 am to ask if they had any self tests for covid and before i could even finish my question the associate said “NO!” and hung up the phone without saying another word. horrible.

Hua Yang

2020-05

It is very close to my house, and I get along with this store more than 10 yrs. all ladies and gentleman are friendly. This store is so convenient to me. Thanks you.

m m

2020-05

THANKS RITE AID.. where else can sophie be the star customer... and.. they even give me a biscuit for her... I keep it in my pocket during our walk , so it looks like she really listens to me in public..

R** Gh

2020-05

Rite aid is a place where you can fix injuries and they have good items but their employees are not good after 2 weeks of me going to get masks they ran out but today after they had it and I saw it they said they were stacking them on the shelves and I can’t get them but I saw that they gave it to somebody else and made excuse for me and they told me come in an hour but I went less than an hour to hopefully get 1 mask but they said they ran out and I left to come write this note to warn others from bad employees like rite aids.

serge campeau

2023-05

someone has stolen my gmail identity and is using it at this store

Nadia Jafari

2020-05

We went there and they just got masks 😷but they gave it to other people but not us.😩

Sherry Mott

2023-05

Very nice and friendly professional

M K

2023-05

Good location, convenient.

Tatiana Elis

2021-05

Poor customer service

Pavel Ketsuk

2021-05

Very friendly staff

Douglas Sterry

2019-05

Friendly helpful