4.6 (99)
6517 NY-158, Altamont, NY 12009
(518) 861-5364
shopphillips.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Diane Schenk
2024-04
Stopped in to get a key made. What a great place! Best hardware store I've ever been in. They have SO much more than hardware. Friendly staff. Unfortunately, it's not near my home.
Michelle R. Morris
2024-03
Hometown Hardware Store that's easily accessible and nearby great prices and has all you need for your home projects and more. Knowledgeable staff and excellent manager willing to help you find the right tools or products for the job. Will continue to shop there for all our products.
Mike M
2024-03
Sad to see the few neg reviews on here, I can tell you it must be a bad apple or two that I have just been fortunate to not encounter. I have NEVER had a bad experience at either old or new store, and actually seem to get the same "small town" friendly and helpful experience each and every visit to the new store.
James Butterworth
2024-03
John and the crew are great. Hands down lots of knowledge. Shop there as much as I can.
Shawn Cordeero
2023-10
Been doing business with Phillips hardware for years now, and it’s always been such a great family feel! It’s horrible to see what has happened there these past few months. I had an awful encounter with an employee at this store. He was a short man with long hair. Left Phillips with a bad taste in my mouth. Never imagined I would receive such disrespect from a mom and pop shop. This employee acted annoyed when I asked for help and had an aggressive tone with me. Unfortunately, this is not the first time this specific employee has treated my family and I with disrespect. I thought he was no longer employed there since I haven’t seen him in the last few trips to Phillips Hardware. Not a store I look forward to walking into anymore.(Edit) Of course just like I figured. No response, no one even cares how their employees treat the customers.
Sher Seppa
2023-06
Prepare to be impressed. My first visit to the store had me standing in the aisles, exclaiming surprise. The available merchandise was a vast array of about all you would need for your home projects. The staff was helpful and very friendly.
Ashley Turchiarelli
2023-09
Amazing service. After arriving with a wardrobe issue (we lost a shoe!), they helped us find our perfect paint. Always a neighborhood feel. Wonderful store!
Ron Brooks
2024-01
Excellent Hardware Store to do business with. The Help is very good, and will assist you on whatever you need. If they do not have it they will order it for you. Always did like the store in Altamont, now they are in a bigger store which carries more now. Will definately be going back to do more shopping there. John, you Store is great and good luck getting your Deer this year. Hello everyone again at Phillips. You have as always a Super Store. Just stopped by to get my Rock Salt. Many items to choose From. I will definitely be going back and soon.
Brian Stanley
2023-11
Great store. Has everything you need. Friendly and knowledgeable staff. Great owners and leadership.
Max Sinton
2023-09
Good service at first…. Kid at the register cross threaded my propane tank requiring a repair. Please only have properly trained personnel fill propane tanks. It can be quite dangerous otherwise.
Ian Robertson
2023-05
This is a really nice upgrade to the hardware store that was here years ago. Missing a few niche items, but not too many (I needed button cap nails for instance, but didn't have them). But was super nice and had everything else.
Craig Lineberry
2023-09
Congratulations! 2nd time here, and both times, employees were the most miserable and unhelpful people I've ever encountered in a hardware store. Consider hiring older people who occasionally smile and offer assistance.
Michael J. Barros
2023-05
Just wow. Classic hardware store with service like it used to be. They have everything you could ever want inside of the store. I was amazed that there were great gift items. If you have an EV vehicle they have free chargers.
Julia VanHoesen
2023-05
A very clean and well stocked store, the staff was very knowledgeable and helpful. The prices were very good, I will be sure to shop there again.
Frank Muia
2022-05
New hardware store right next to the old store.So much bigger. Big selection and great staff.Prices are what you would expect from a neighborhood hardware store but with the price of gas going way up it makes more sense to shop here and your supporting local businesses.Well done!
Maria Victoria Mccaffrey
2023-12
Tremendous large inventory and very helpful staff
Brian A. Burns
2022-05
I have been going to A.Phillips hardware store for as long as I can remember, always friendly, always helpful, and polite. went to the new store three times. It is a genuinely nice clean large bright store filled with products. The problem is they've gotten so big they forgot where they came from. Employees are rude, act as if I am bothering them by asking for assistance, the prices increased (I'm sure to pay for the new building) They need to spend some money on training. If I want the big box store to rip off, I'd go to a big box store. Incredibly sad for the family to ruin what was a great mom and pop shop. Save yourself the trouble travel to another small hardware store where they'll care or visit Lowes/Home Depot and save $$$$$$ I am sure the family will read this post and not reply it's not 5 stars...............
Sheila Burke
2023-05
My favorite hardware store over 30yrs.Even though they have expanded they are still so friendly and knowledgeable. Its always a great shopping experience!John & his Staff are terrific!!!
Kathy Gaige
2024-03
Lots of all kinds of things. I go here first.
Alex Cookhouse
2023-05
Large store, lots of various products and the best part is the merchandise is fully stocked!All the various hardware, electric and plumbing that you’d ever need, and they carry stihl/dewalt/Milwaukee
Cindy Foote
2023-05
I frequent this store for my husband.They always have and very friendly to help get what I need for him. I want to go back and check out the rest of the store I didn't have time. So many things in this store.
JC Caine
2023-05
Awesome family business. Always great service. So glad they expanded! Love the local selections in the new store!
Vinny Deracleo
2023-12
Staff always pleasant and knowledgeable.
Nancy Knight
2023-05
Every time I go to Phillips Hardware in Altamont, there is a person available to help me find what I am looking for. They stay with you while you search for multiple items. How can you ask for more?
Rhonda Farley
2023-05
Found everything I needed very easily. The store is ready to get around and staff is friendly.
Stacy White
2022-05
The new store is beautiful. With all the new items we will definitely be shopping less at the big box stores. As always, customer service is friendly and knowledgeable.
Billie O'Donnell
2020-05
So paid 150 to philips hard to repair my push mower .Took it home runs till you empty the bag ,then it doesn't start again for hours or and if it's used to mow the culvert it stalls at an angel .Been in 4 times now and ask for someone to call me so it can be fixed .Left my number with 4 different employees only 1 seem to really care and needless to say no one has still called. The reason this bothers me so is the owner knows about this and has done nothing about it he seems to think because he's farming out the work he has no liability but what he neglects to acknowledge is he makes money off the deal ,the mower was to you the receipts from you and you whom I trusted to repair my mower and now that they've taken the money then want to claim no liability in addressing the problem .So they've now left me with no other choose but to complain to the attorney general consumer complaints and then the better business .Isn't it funny when you needed the communities help you was talking then!
Breanne Simkin
2022-05
Great selection and helpful staff, all the items at big box stores but with better service!
Dan Stewart
2023-05
Nice store with helpful employees. Great selection of products too!!
Christopher Foltman
2023-10
Alot better than it was. Definitely will use them.
| Monday | 8 AM-6 PM |
|---|---|
| Tuesday | 8 AM-6 PM |
| Wednesday | 8 AM-6 PM |
| Thursday | 8 AM-6 PM |
| Friday | 8 AM-6 PM |
| Saturday | 8 AM-6 PM |
| Sunday | 9 AM-5 PM |
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