4.5 (90)
501 Otero Ave E, Socorro, NM 87801
(575) 835-1270
raks.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John Kraeger
2023-09
Amazing, massive selection, can do just about anything you need them for and can help you with any question you have. Can even do custom things as well. Very professional staff and the people at the help desk would make my give 6/5 stars if I could!
Andrew Phillips
2023-08
Great hardware store with fast and friendly service! They've helped me figure out quite a few problems. Would highly recommend!
Roheel Pashtoon
2023-09
I was ripped off here. I needed a 36x36 inch sheet of plexiglass cut into at LEAST (six) 12x12 inch squares. I was going to keep the remainder of the sheet (after my 6 squares were cut). I asked if they could do that, they said yes. After cutting the 6 squares, I was charged for the WHOLE sheet despite only getting 6 squares; they kept the rest! When asked why I was shorted, they acted like they were doing me a favor by shorting me and not charging for the 5 minutes of labor they did. Not only should you tell your customers UP FRONT that you charge for labor, you shouldn’t short them the material they requested as a substitute for that apparent labor charge. These are incredibly shady business practices.
Judy Simpson
2023-05
I needed white 3 tab shingles for our garage at Elephant Butte so I called the store and spoke with Keith. He said they would be $22 a bundle. I told him we would be in to pick up on Thursday afternoon April 6. We arrived about 2 pm. After arriving we were told that they did not have any white in their inventory. Keith did not offer any explanation just that they did not have. He did not say he was sorry or that he could order and have them in by a certain date. Nothing! Very disappointing since we had scheduled a roofer to make our repairs.
ME Train
2023-11
Impressive selection to find whatever you need repair wise
Yvonne Maxine Allbritton-Chapman
2021-05
The manager is very helpful and the employees are friendly and informative. The only drawback is there is not a wide range of each type of household diy project items, such as Entry Doors, Toilets, Tiles, Carpeting, etc.. but overall, a great place to do your shopping for basic home and yard maintenance items.
Bill Witte
2024-02
Great hardware and lumber. This is what a lumber yard should be.
Skeeter Lerke
2023-09
Friendly staff, decent hardware store, much much better than the local ace hardware
Erik County
2022-05
Even if you don't know the name of what you need, chances are that Keith will figure it out and get you back in business. I really appreciate all the staff's professionalism with Pros and Weekend Warriors (me) alike!
Mark M
2023-05
Great one on one service!!! Ace hardware eat your heart OUT!! I only shop at RAKS in Socorro
Phil Miller
2021-05
Staff let you shop, but are available if you have questions, which is nice. Very different from the other hardware store in town that "haunt" you and will not let you evaluate your options or browse.
Willis Rich
2023-05
Friendly and courteous, they took care of all our needs while we were in Socorro working on my Mother in Laws house
Rita Granado
2021-05
Great service, everything organized & easy to get around. Always someone there to ask for help or questions. Thank You 👍👍😊
Eldon Smith
2021-05
Nice to go to a local store with good service and quality inventory. I do recommend this place and i will go there again.
James Robnett
2017-05
I've been going to Raks since they were Tremart (over 30 years). It has all the feel of a small town hardware/lumber store (I hate HD and Lowes). Some times you have to wait for them to ship in what's needed but what you get is frequently higher quality than the box store. Just ordered some baltic birch plywood that's better (flatter, better laminate etc) than you can get in the box stores for the same price.
Sarah123 Franklin124
2019-05
Thank you leticia Martinez, for helping me find the right fuse!Daniel thank you for returning me my phone after I left it at the check out counter.
Lorin Edwin Parker
2022-05
Raks Socorro is my favorite builders supply for all the basics. They almost always have everything I need, and prices are very fair.
Corvette Stalker
2019-05
It's great to visit Rak's warehouse for price quotes on items for fixing up my rented bedroom/place in the trailer.
Michelle Torres
2023-07
Helpful, Friendly, Educated and Experienced Customer Service! Always smiling faces, all around WONDERFUL Service and People! ☆☆☆☆☆
shannon donnelly
2021-05
Great service. They go out of their way to be helpful
Laura Vogel
2015-05
I love coming into this place. They try to give the best info. to help finish my projects.
Michael Mann
2021-05
I have had all good experiences, and the People who are Helpful are friendly. 🛎
Cory Gallegos
2023-05
Only real place to get lumber and has the biggest variety of construction items in town. But prices are high.
David Spires
2024-02
Closed in the middle of the day
Isidro Gomez
2020-05
Would rate higher, but closes early. Went by at 4:30 and the store was closed when it says it doesn't close until 5:00.
Chavez Johnson
2022-05
Yard Service is bad.. helpers are not helpful n rude
Philip Trueax
2017-05
It's well organized and clean. The prices are also reasonable.
Dennis Grider
2021-05
Very busy at times, but great customer service!
Justin Heynekamp
2017-05
Very helpful, good selection of tools, building equipment etc.
Randall Crawford
2021-05
Great help sorting out problems and good solutions.
| Monday | 7 AM-6 PM |
|---|---|
| Tuesday | 7 AM-6 PM |
| Wednesday | 7 AM-6 PM |
| Thursday | 7 AM-6 PM |
| Friday | 7 AM-6 PM |
| Saturday | 8 AM-5 PM |
| Sunday | Closed |
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