Spotswood Pharmacy

Peter Kang

2024-04

Extremely frustrated and not happy with the customer experience with the pharmacy delivery. I was referred to them by my doctor specifically as he told me they had the medication I needed. Yesterday, I was told that my prescription would be delivered in the afternoon. I've even confirmed with a rep on the phone the name and dosage of the medication I needed. It never showed up. I then had to follow up multiple times today as I was never received a call back from my voicemail. Best part of it all was finally finding out that they actually don't have the medication I needed because it was backordered...even though the whole reason I got referred to them in the first place was because it was supposed to be available. Also the medication that I thought was going to be delivered yesterday is actually a completely different prescription but was rather just mailed out then. The clear lack of organization and communication is quite frankly unacceptable as now I've wasted a week of my valuable time that I could have spent looking for pharmacies that actually have what I need.

BARBARA Zyhajlo

2024-03

I have been using this pharmacy for a long time. I started with the sister pharmacy Texas road in old bridge and moved to spotswood pharmacy and my prescriptions are always ready even before I call to have them refilled. Everyone is great.

Jennifer Allegretta

2023-11

I am so surprised to see that the pharmacy only has 4 stars. They deserve 5 stars. Would give more stars if I could. Especially excellent are may and vj. May remembers your name after meeting her basically once. This gives the establishment such an old school feel. They are extremely friendly, all of them. A lot of the negative comments on here have to do with Covid vaccines and tests. They were overworked during this time. I actually made a visit in the midst of all the Covid stuff and I witnessed customers being extremely rude to staff. You try dealing g with that all day. I actually left and went a bought the one worker that day a gift card to Dunkin’ Donuts cause I felt so bad for her. This was years ago. Glad that’s all over now. Everyone is extremely friendly when you go in. They are also one of the quickest pharmacies ever. They do leg work for you trying to search for your medication if it isn’t in stock. I really can’t say enough good things about them. I would mention more names here if I knew them all because truly everyone I have encountered there is so kind

Cj Arditi

2021-05

Spotswood pharmacy is a gem! And May is the best!!! We went for a COVID test recently and May had us in stitches! So funny. So personable! What a great service they offer to the community... plus they have GREAT STUFF inside! Thank you!!!!

Yusra Khan

2022-05

I love this pharmacy! I have been coming here for months now for a COVID Test for travelling and they always are super quick. There is never a wait here and I am in and out of there in less than 10 minutes! You just have to fill out their super easy Google Form before coming in. I always get my results by the next day to my email!

Liana Morgan

2021-05

Spotswood pharmacy was amazing. I just came back from getting a Covid test. Every other place you could not get a test today and a lot of the urgent cares had lines wrapped around the building. I saw a few recommendations for Spotswood pharmacy online so I decided to go there. What an amazing experience. The people that work there were so efficient, and nice. The process was seamless. Honestly it’s worth it to me to transfer all my prescriptions there from now on. I can’t say enough amazing things about Spotswood pharmacy

Lisa K

2023-07

Was told they do Covid testing during business hours. Filled out my information on line as instructed. Get to the Pharnacy only to be told they aren’t doing testing because no one is in…. Thursday. Today is Friday.

Md Kabir

2022-05

Employees are very rude and unprofessional. They are taking advantage of the pandemic and also charging $100 for rapid testing. Other places chargeing only $50. I waited 1 n half hour just to get tested. When I was questioning their behavior the girl with Hijab were asking me to leave. Extremely rude. I am also an emergency worker but never treated anyone like that.2nd Review:I also did my PCR test with the rapid test, it's been over 60 hour didn't get results. Imagine people who went to get tested to catch international flight they will be screwed because Airlines and TSA don't allow test report over 24 hours according to New CDC rule. I will report them to the consumer boro.Updated review: 01/27/2022Even though I paid $100 out of pocket for the rapid testing they billed my insurance twice for the service now the Insurance refused to reimburse me. I called the pharmacy to see what's going on they didn't pick up as usual.

Deyvon Nelson

2022-05

I’d give 7/12 stars if I could. I went in for the second time to the location. Both times were smooth efficient and quick. I was seen and spent less than 15 minutes in the building, I went in at 1 o’clock Tuesday and got my results at 11:30 Tuesday morning. These people are GOATS 🐐. Great friendly staff as well

Mr Pokkett

2022-05

Whatever you do, DO NOT COME HERE FOR A COVID TEST. All they care about is getting their $100 a pop for a rapid test while cramming as many people as possible into the store with obviously no regard for social distancing. Also, the door guy locked the front door at one point, and when a customer pointed out that this was a fire hazard, he was told "oh there's other exits" with an attitude and was pulled off the ridiculously long line. AVOID.

Jennifer Serencses

2021-05

Went to get a Covid test and there was no wait. I registered on line and went right in. No appointment needed. The pharmacist was super nice. I told her my symptoms and she helped me stock up on the right vitamins. She even checked me out. I wish I got her name. Her desk is the the right of the register she said .

AJ Meeker

2021-05

Went for a COVID-19 test on Tuesday. I got the results today. Very quick turnaround. Very nice employees. Very nice store. Wish I lived closer because I would go there often.

Diane Simone

2022-05

Love This pharmacy, they are convenient. The staff is so friendly, polite, easy to converse with. May is A delight. My medication is always on time. Wellness Center is Well organized as well.

Sabella Wahbeh

2023-05

The people is nice But they do not seriously help customers and do not bear any responsibility in the event that if you take any vaccination and any complications such as allergies occur, they do not help you with any temporary treatment. They are the worst.

Aniello Dellacroce

2021-05

All they worry about is your Money. I took a test last Monday. Still waiting for my results. After numerous calls. They take your name and pass the buck to someone else and never get back to you. My job requires paperwork to go back to work. Still don’t have it

nicaury deleon

2022-05

I took my two girls3 and 7 year old to get tested for covid , for school policy, and i loved how everyone treaded me and my girls very friendly and everything was so quick , theres a pediatrician i will change yo them very satisfied great staff

Fred Johnson

2021-05

Switched to Spotswood pharmacy because Texas Road no longer dealing through Horizon BC BS, which is very unfortunate. The person that you deal with regularly, May, is slightly nasty and incompetent. The pharmacist and owner, however is extremely arrogant and nasty, so I guess that’s where it comes from. And even that would be tolerable, except that they can’t seem to deal with doctors offices and insurance companies to clear up normal operating hiccups. STEAR CLEAR - THERE ARE PLENTY OF OTHER PHARMACIES THAT WILL WELCOME YOUR BUSINESS AND TREAT YOU WELL.

Rafat Sam

2022-05

COVID test result delayed more than 72 hours, tried to call to ask when we will receive the result but there answer was so unprofessional. they even didn’t ask me the information to check the status. The only answer I received is you need to wait another one or two days. I will never go back again.

Courtney Martins

2021-05

May was so helpful and caring, I truly appreciated her kindness and compassion! This was my first experience and I am so pleased with the customer service I received! I don’t normally write reviews but she truly went above and beyond

veronica harman

2022-05

I don’t know where these negative reviews could even come from. The staff is pleasant, friendly and welcoming… clearly those that found this pharmacy to be less than 5 stars have NO idea what service is and you can’t get this great service anywhere.

Katelyn Coposky

2022-05

I came to this pharmacy to get tested. The staff’s energy was comforting. They are so kind during these hard times! I am thinking of making this my go to pharmacy.

Rick C.

2021-05

I got covid tested here , the staff is extremely nice and the place is spotless . 48 hour turn around to get your results , thank you SpotsWood Pharmacy.

mary grunenthal

2021-05

Great place...had my covid19 test done and very simple after your register and get your results 3 to 5 days later..staff was fantastic!!

Paul Pepe

2023-05

Very friendly service. Nice traditional setting. Great place to fill all medical care

Ruddyna Roldan

2023-05

Pcr results were wrong! Make sure they take a real swab; if it’s too gentle they aren’t doing anyone any favors.

Eve Pesci

2021-05

The staff was very informative and helpful. I went in to gather some supplies for a family member that was showing COVID signs, and these firs went above and beyond to help me out. Thank you ❤

Naomi Langer-Seltzer

2023-05

Friendly staff, covid testing on site (around back), a varied stock of non medicine items too!

William Bartley

2022-05

First Class Act , These folks work hard to get people vaxed n boosted. You don't get this service from Urgent Care!!!!!

Allison Basiaga

2023-05

LIFE SAVERS! The pharmacist went above and beyond for me today and I am so, so grateful. Thank you!!and

Sarah

2022-05

This pharmacy fills my prescriptions very quickly, then sends them right over to Texas Road Pharmacy on Englishtown Road. Very pleasant to deal with.