4.8 (2489)
200 NJ-35, Keyport, NJ 07735
(732) 479-4507
tomsford.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sharon Silver
2023-12
Rod, and the GM Charlie made my experience super delightful! Honestly the whole team is great. Rod is professional, and super intelligent with his vehicles. He was very patient and took his sweet time showing me all the features on my new 2023 F-150. This dealership made the whole process smooth sailing. Best experience I’ve had in a car dealership. I’m so glad I came here and will only come here for now on! Thank you!!!
Angelo Ratto
2024-05
Jazmin and Matt were amazing to work with! Made sure the deal went smooth to what we agreed to and we’re totally professional and friendly. I will refer any friends looking for a vehicle to start with Toms Ford. What a great group of people! Thanks again!
thomas martin
2024-04
This had to have been the easiest car buying experience I have ever had. It was a no pressure situation and Bobby K. Was a complete professional. The process was super quick and now I can enjoy my new car
Zaher Shah
2024-04
Tom’s Ford is one of the best dealerships I have ever been to! Billy was a phenomenal representative for the Ford brand, I could not leave the dealership without giving our business to him. His knowledge of electric vehicles and willingness to assist us through the process was exemplary! We will surely recommend Tom’s Ford to our friends and family!
William Vallely
2024-04
Rod was terrific, nothing but professional and personable. He made sure we were able to get not only what we wanted but the best deal as well.Can’t wait to work with him again in the future.
Nicole Valentino
2024-03
Just bought a Ford Bronco Sport from Toms Ford. The whole experience was easy and stress free. Probably the best experience at a car dealership that I've ever had. My sister also bought her new car from here as well and had a great experience. Working with Marc was great, there was no pressure to buy and he helped me get out of my lease and return it. Would definitely recommend.
Joel Castellanos
2023-12
I will not recommend this dealership , they only want to sell you the vehicle, but they will not take pride of merchandise sold by them. The car is beautiful but has a mechanical issue already diagnosed by Mini of Manhattan at my own expense directed from the manager. If they want to make it right all the have to do is replace the timing chain which is only $378.00 part and they have good mechanic there. I regret doing a review so early , I notice the issue 2 days after the purchase and email the sales manager right away and they make me wait more than 15 days to respond on what to do. Right after the 14 days money back guarantee from Tom's. Every morning I have to deal with this issue. Anyway God bless!
Turidmarie
2024-04
Excellent experience with Tom’s Ford Mobile Service on Wednesday. Had my oil changed, tires rotated and fluids topped off right in my driveway. Technician, Aaron, let me know when he was nearby, was professional, courteous and efficient. Thanks again Tom’s Ford family for excellent care.
Miguel Damien
2024-04
Tom’s Ford has always pleasantly surprised me with the excellence of their attitude and service. They remind me of the service I receive at the best BMW, Porsche or McLaren dealerships with whom I deal regularly. I will always keep my Ford Explorer knowing that Tom’s Ford will care for it perfectly. They are one of the very best dealerships I have had the pleasure to use. Miguel Damien
Nicole C
2024-03
I had the best experience at Toms Ford! Debbie was amazing and so easy to work with! She knew everything I wanted before I even finished my sentence. Everyone I come in contact with during my visit were all so accomidatiting. This was the easiest car buying experience I've ever had! I will continue to go back to toms ford in any future dealings. Thanks for being so nice and helping me pick my dream car!
anthony gallo
2024-04
I must say my experience with Toms Ford was very pleasurable. I had both At home and shop service. The staff was very friendly an knowledgeable and I felt like I was in great hand leaving my truck with them. I highly recommend this dealerships service to anyone . .
Dana Luker
2024-04
I have been leasing cars for over 10 years at Tom’s Ford. Rod makes the process so easy and enjoyable! He is so helpful and makes sure everything is set up before you walk out the door. They are lucky to have him!
J. Lagan
2024-04
No pressure, no rushing, no games, 100% pain free buying experience, would absolutely recommend: My Maverick purchase from Tom’s Ford was actually a really great experience. Billy, my salesperson, was outstanding, knowledgable, friendly, courteous, and accessible. The rest of the team I interacted with, Kenny, Pamela, Donna, and Armaan were all super professional and customer focused. Great dealership, five stars!
Frank (Frankie1)
2024-04
Great team effort in helpingus. Very helpful in meeting our needs financially. Put great effort into showing us a wide variety of automobile options and prices. We know we got a very nice deal. We are very happy with our sales team, Marc, John, and Eric.
S Walkers
2024-05
Great experience with the dealership My sales rep Billy was excellent very acknowledgable very patient diligent in what I was looking for overall satisfied
Stephanie Galati
2024-04
Tom's Ford was fantastic every step of the way. Polite, patient and beyond helpful. Everybody we came into contact with was very accommodating and so friendly. Would absolutely go back to this dealership in the future.
Marco Castro
2024-04
I called Tom's ford in Keyport for service. I have a 2019 transit with a coolant leak, they said bring it in Monday 8am, so I did. The same day my truck was taken into the service center and inspected. They found the water pump was leaking, they called me to tell me it was under warranty and covered at no charge, they then ordered and replaced it the following day. They tested the pump for further leaks, no leak was visible, all done in 2 days. Now that is great service 👏 way to go Tom's Ford.) 5 🌟 star service.I am very impressed with your service center. Sandy was a pleasure to work with.
Silvia.lui Sousa
2024-02
My family has purchased many cars in the past but none can compare to the quality that Billy and the whole Tom’s Ford group gave us . Exceptional customer service! I highly recommend this dealer to anyone looking to purchase a car and receive nothing but 5 star service! They truly have the customers best interest first! Thank you!
Katie Raccioppi
2024-04
This was the fastest I leased a car in my life! Devon Lorenzo was my salesman and he was very nice and listened to our needs and got us exactly what we needed! The Finance team didn’t bs us and were quick and efficient! Leasing was a breeze! Thanks Toms Ford!!
Laura Eicke
2024-02
Tom’s Ford contacted me to let me know the part for a recall was in and they would like to come to my house to replace. They offer mobile service which is super convenient. I let them know to call or text me when arriving(I have an excitable dog recovering from TTA surgery). Ryan called me when he was on his way, when he arrived and when service was completed. He was on time and very polite. I would definitely recommend him and Tom’s Ford for service. I also leased my car from Rod. He made the experience easy and enjoyable. Definitely visit Tom’s Ford if you are in the market for a vehicle or if you need service.
Alberto S.
2024-03
Walked in for the first time to check out the F150 lightning EV. Billy Ponath helped me out and I couldn’t be happier, he answered all questions on the test drive and was very helpful on the process from start to finish. Picked up my truck today and everything was as promised. I am happy with my experience at Tom’s Ford. I would definitely recommend Billy to my friends and family that are looking into a vehicle purchase. Thank you and keep up the good work.
Michael Bonney
2024-01
Always welcoming, professional and going that little extra. I relocated near Tom's and was looking for a new lease...Great decision! Had my first service...Lori went out of her way to explain my service options and had Ryan come to my home. He was on time and courteous. Matt and his staff are awesome!
Christopher Penna
2024-02
I recently purchased a vehicle through salesman Rod Anderson. Rod is extremely professional, knowledgeable and truly cares about each of his customers. My vehicle needed to be ordered and Rod kept me updated constantly about the status. When Rod delivered the vehicle, he took his time going over all of the features. Rod also took the time to highlight, and "dog ear" pages in the owners manual that were of particular importance. After buying several vehicles over the years, I have not seen a salesperson do this. This is the second vehicle that I have purchased from Rod, and both experiences have been fantastic. Additionally, I found all of the staff that I encountered to be friendly and professional. This includes Charlie the Sales Manager, Armaan the Finance Manager, Rob G. in the Parts Department, and the very kind women at the waiting area desk.
Kerri Daniels
2023-10
Matt, Billy, & team are AWESOME! Nicest bunch of guys of professionalism, courteous, & beyond helpful! LOVE my new Bronco!! Highly recommend this dealership!!
Penny Morris
2024-04
I just purchased a certified used car. Im so happy with it. Jazmin was fantastic and knew exactly what I was looking for. John and Armann helped with my trade in and all of the paperwork and we closed the deal in no time at all. This is a great team of employees! Such a pleasure to deal with.
Veronica Huey
2024-03
I can’t say enough good things about Toms Ford. This is not my first time doing business with Toms. My husband bought his Ford F-250 and I purchased my Highlander. Great customer service!! (Thank you Debbie)My rep Debbie helped me with patience and no pressure. I will never go anywhere else, a place I can totally trust!!
Linda DeCaro
2024-04
We had a wonderful purchasing experience with our sales associate Devin at Toms Ford. He was extremely knowledgeable and made a purchase a breeze. Very happy with our purchase and will definitely return in future for our next car purchase without hesitation 👍👍👍👍👍
rosa capp
2024-02
I highly recommend Debbie Wagner Armani as your go to person @ Tom’s Ford in Keyport New Jersey. She took good care of us over the past 10 years and always felt good when we walked away. The car buying experience can be stressful but she made it easy and smooth. We have been coming to Tom’s Ford for over 20 years and have always walked away happy. Thank you Debbie!!!
Trish Houlihan
2024-02
Worked with Jerry Donaghue and had a great experience. He gave me a very good deal on a used Highlander. I will be sure to return for my future needs. He is also fun to talk with! Everyone I dealt with were exceptional.
Walter_ Productions
2024-02
The Buying experience was tremendous. My salesperson Billy was not only outstanding but did a great job selling the benefits of buying from Tom’s Ford as a dealership. It was a truly great experience all the way around.
| Monday | 9 AM-7 PM |
|---|---|
| Tuesday | 9 AM-7 PM |
| Wednesday | 9 AM-7 PM |
| Thursday | 9 AM-7 PM |
| Friday | 9 AM-6 PM |
| Saturday | 9 AM-5 PM |
| Sunday | Closed |
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