Rite Aid

Jerry Ugrina

2024-02

The staff is nice, but man lately it's nothing but problems with prescriptions. Switching to the pharmacy next door. They don't seem to have an issue getting things done on time. I gave it 2 stars only because the regular staff is nice. I've just had enough.

Pedro Pillot

2024-01

It really seems like when they go to fill a prescription and the insurance says it requires a prior authorization, they just put it down and go do something else instead of calling me or using whatever automated text system to let me know.I've been in prior authorization hell for a month because the pharmacists at this Rite Aid just stop talking if something doesn't go through on the first try.

Kenneth deLodzia

2023-10

I have had nothing but problems trying to get a covid omicron booster shot here. It's October 23 and I still haven't had the omicron bivalent booster. The first time I scheduled an appointment I received a confirmation number, but when I arrived they said my appointment was not in the system. The second time was similar. Now I created an account on the RiteAid website, but when I schedule the appointment it makes me type everything in over again. This location already has my vaccine history but the website isn't linked. They obviously have a very old and obsolete database system.

Matt Fredericks

2024-04

Good place to shop. Very good service. Pharmacy is wonderful and helpful.

Janice Ippolito

2022-05

They advertise free delivery from 1pm to 5pm for medications within a certain distance. Used this once months ago with no problem. Last week, I waited 2 days for my medication because I was unable to drive and I got a call the first day that there was no driver. Friday, next day, I was told it would be delivered, I called at 4pm and they said they had no driver. My husband helped me pick up the medication on Saturday and they were beyond rude. No apology, nothing. Just a snippy attitude. I said no one called to tell me my medicine wasn't coming yesterday, and they just blamed the driver. My medicine was in an envelope on a shelf that you could see from the counter. And they couldn't take the time to call me?????

D W

2022-05

The pharmacy is in need of some serious Customer Service training. I have nothing but problems every time I have to deal with this bunch. I called last week to ask what the cost of a medication would be for my dog, no insurance just the cost for the medication so that I could compare to what the Veterinarian charges and the snippy pharmacist told me she cant give me that information without a prescription. I explained it is just the basic cost -no insurance and she huffed at me then said hold on came back and rattled the price off with a major attitude. Medications are often not available, I was told by the same pharmacist that she does not carry a certain medication. Did not even offer to order it! I went to CVS in Hackettstown for it. The ONLY helpful person I have encountered in the pharmacy is Marta everyone else is rude, belittling and seem to despise their job.

S Peter

2021-05

The elderly woman at the drive through is unprofessional, discourteous, and appears to despise her job and customers. It is not a customer’s fault that she is forced to work at her advanced age. She has difficulty hearing, yells, slams the phone routinely, has slammed the drive through drawer into my car, does not like the bell being rung, and will ask if you have a dog in your car as a subtle way of saying one is a dog. Speaking loudly is necessary since she routinely yells “I cannot hear you!”. However, she takes speaking loudly as disrespectful to her I guess. I feel sorry for her, but have decided to take my business elsewhere. After decades using Rite Aid, I have decided to transfer my scripts. This sad angry soul needs customer service training or should seek employment elsewhere if she despises her job and customers so much.

Thida Chan

2022-05

Worst Rite Aides I've ever been to, the staff was no help to me. Drove an hour to this location for a Covid test only to be turned away! Never shopping at this location or any other Rite Aide again. These people just wasted my time.

Erin Prima

2020-05

I find the pharmacy staff extremely helpful. When all other pharmacies in Sussex and Warren sell-out of my monthly Rx, this location always has it. I know I can count on them.

Lisa L

2020-05

Rude staff at pharmacy. I've asked if they could change the font on the Rx-no it's a corporate thing. They act like they are doing you a favor. If you have another option go to Acme pharmacy across the road.

Antonia Rose

2022-05

The people that work in the pharmacy are nasty . My family and I will no longer use them . They are unorganized and rude ! They make everything so stressful for no reason at all .

K Bell

2023-05

A+ in my opinion. Friendly associates and great deals every week. Very convenient hours.

george decker

2018-05

Never have any of the medications I take everyday in Stock, takes hours to get a prescription filled if they do have something in Stock, thinking about going elsewhere.

Ruben Fransisco

2023-05

Poor customer service, special in the pharmacy 😡😡😡

Jennifer Fox

2023-05

Worst Rite Aid EVER!

orcaa 2000

2021-05

Gossipy putting people in danger

Jacob Appasamy

2022-05

Cheerful customer service.

Doozer khan

2023-05

i get beverages from here