The Home Depot

Darshan Sonecha

2024-04

The Hope Depot app on Smart Phones is one of the better apps I have seen in terms of locating products on the shelves in such a huge store. And if not knowing what all you are looking for or have questions, personnel their whom all specialize in particular area are helpful. Again, easy to find products and seek help/guidance from personnel there.

Kurt

2024-05

This Home Depot is the very best of all the other Home Depots, I think! I just got a generator that costs a lot of money, but thank you, Shay and Robert, for your help in getting me a 220.00 discount on this unit! These two very nice employees are one of the reasons that I keep coming back to this Home Depot location!

MikeFire

2024-04

I will NOT RETURN.With product SKU /item/model number Home Depot, 3 associates could not find an item that was in stock at the store. Their answer was to order online and do store pick up because they have a special team dedicated to find stuff in their store for online orders and come back later lolDid not get product

Posh Mílan

2021-05

Update 5/1/21Here now to purchase shelves and we have no clue what to buy. We just came with a video of one we have at my in-laws to show someone to assists us. Well, the help was amazing. We walked to the 2nd aisle and there 3 employees there. We asked Jordan and he told us one moment and asked Joe. Joe took us to a section that had what we thought we needed. We ended up seeing something else that looked easier. After Joe took us there we went back to the initial aisle and asked about that item. Joe then asked Anthony(supervisor), who then assisted us. He helped us measure and figure out the right wood we needed. We asked if we can bid for a discount and he said yes. He told us to go to the desk with Kevin who helped us bid on the item since we are pro members. Kevin had some assistance form the Manager of the garden club which was so nice. In the end we bid and did get a discount and was very happy since we were buying so many of that one item. IF YOU ARE LOOKING FOR ANYTHING AND NEED A HOME-DEPOT TO GO TO, I HIGHLY RECOMMEND THIS ONE. THEY ARE HELPFUL, FRIENDLY, AND GO ABOVE AND BEYOND FOR CUSTOMERS. THE STAFF IS ABSOLUTELY AMAZING!! I F#%KING LOVE THIS HOME DEPOT AND WILL NEVER GO TO ANOTHER 😍😍😍😍 !Anthony in lumber THANK YOU 🙏 ☺️Kevin in millwork THANK YOU 🙏 ☺️Joe in lumber THANK YOU 😊☺️Jordan in lumber THANK YOU 🙏☺️Manager of garden club THANK YOU 🙏☺️This Home Depot has become our family! The staff is amazing! Its clean and the aisles are always free of clutter. It’s just always a pleasure being here.

chris Rose

2023-05

Home Depot failed to deliver 56 bags of concrete some how and then told me I’d have to wait another 7 days for delivery. Manager then delivers in a pick up truck and tosses it on my drive way breaking bags. So now I have a mess to clean up and am short on concrete. Very unprofessional on the phone as well.

Dawn Marie

2023-05

Clean store, friendly staff who are always willing to help. I love the curbside delivery. A ton of parking here, there’s an old Staples that’s closed down next to it.

Jay Monet

2023-11

Shout out to Bernard and Tylik For their excellent customer, service and information and electrical today.I've just started using Absecon Home Depot, but in my experience in other Home Depot's, it can be difficult to find employees to help.These gentlemen were available and informative and polite.Thanks again fellas

W. M.

2024-01

This place had a lot of help walking around and talking to each other but it took over 20 minutes to find some to help us with our shelving. Nobody wanted to do it and some even said “ oh no, we don’t do that anymore “

J K

2021-05

Ordered a toilet...had it shipped. The driver was dropping it off I heard loud crunching noises. I told the driver I hope its not broken. He looked at me as if I was speaking a different language and he could not understand. I looked inside and the toilet was in pieces literally. I told the driver I will not except this it is broken. There reply was raising his hands in the air and saying I just drop things off. I said it again please I won't accept this dropoff. Driver just kept his hands in the air and repeated "I just drop things off". Then spoke with home depot customer representative. They were like "gee-golly" we are sorry. But you have to wait for shipper to contact you for return pick up..and then stated i will not recieve refund until shipper has returned item and then another 7 to 10 business days (estimated). But would i like to buy another toilet...so i get one broken toilet and pay for another so in the meantime i have no toilet but have to fork over $500 (estimated). I want to express some holiday thanks to home depot, home depot.com and the shipper. Thanks so much 😃

jamel mobley

2023-10

Great customer service, Most of the employees knew where to find things. One older employee was too busy talking to a customer to help me find the right water hose sprayer. I waited after his long conversation,then he decided to try to explain about sizes of sprayers.

njpolkaguy

2024-05

Employees are very helpful. I bought the wrong size part and returns were a pleasure.

Maria Borkowski

2023-09

As soon as I walked in, a very helpful and pleasant young man, John, asked if he could help me. Since I'm unfamiliar with tools and supplies, I told him my predicament and he immediately explained to me the process to get my project completed. I felt so relieved that someone understood my dilemma. It was a very nice experience.

Nate's House

2024-03

Big store, yet I can't ever get help when I go here. Everybody's always too busy to help or show me where I can find items...

Mostak Emon

2023-05

Nice customer service and nice behavior all employees Best ✌️👌

Kenny

2024-01

Great store for everything! Staff is friendly and knowledgeable

Tara Anthony

2024-04

They always have just what I'm looking for

Anthony Carfagno

2023-12

I managed to find everything I needed but it was because of the staff they didn’t have enough workers nor were the ones they had very motivated

Gary Bordeaux brothers

2024-04

The store is very clear and well stocked.

Larry Mulkey

2023-11

They have very courteous people working in the store to find all your needs. Thank you for hiring the seniors.

Ryan Stowell

2023-10

William from the pro desk should have been fired a long time ago but is still there I avoid him at all costs but when I have to go through him I knkw I’m due to stand there for 15 minutes while he talks on the phone and then gives attitude. If it was my business I would’ve fired him months and months ago.

Melissa Cook

2023-10

I want to thank Bob in hardware. He went above and beyond to help me with my locks. He turned my day around with what started with a terrible situation into a manageable one by caring and taking the time to help me. All hats off to Bob. Thank you!

Corinne

2023-05

Never had a bad experience, but truck rental is quite confusing. Don't get me wrong, super easy to actually rent it and drive out, but after the initial fee it's really unclear. Also the length of time needed or if notification of another day to someone really wasn't addressed. I'm still confused about all the details after leaving the store with a truck, and still waiting for them to whack my card for some undetermined amount...I'll update when and if anything crazy happens...stay tuned.

Ana Diaz

2023-05

I love going to home depot. The employees there always go out of their way to help me. I had purchased some plants back in May and they did not make it. I pulled them up took them back to home depot and they happy refunded me my money. Their plants have a 1 year warranty. Most people don't know that and just toss them, me Included. These plants I paid $40 each so I said let me give it a whirl. If you don't have a record problem just bring g the card that you paid with and they can find it that way.

frank Brown

2023-05

Of course you can find everything you need and those you don't. Whether a contractor or home improvement DIY enthusiast..... everything is here. I have spent tens of thousands of dollars here over the past several years as they are close and prices are usually good. Customer service is always great. Main drawback is there is NEVER a sales associate available. If you you are lucky enough to find one they are always too busy to help ...like you are annoying them. Best bet is to have your phone ready and look up the item or the solution online.

Jaimie Jones

2023-11

I LOVE Home Depot! Was walking through the Christmas section and I must say the holiday spirit has taken over!!!!

Lisa Lauer

2023-05

The lady Michelle that works register number two on the contractor's end is absolutely useless. She does more talking to the employees around her than even acknowledging the customers. If you would just take her out of the mix it's amazing how much productivity would happen down at the contractors ends register. Also the Indian man that works down that end is fantastic. Customers who go to your store almost every single day as contractors see this stuff all the time. It's amazing how there's never a manager around to speak to about any issues in store. I hope corporate pays attention to customers and please eliminate Michelle on register number two. Absolutely a waste of your money. Thank you for listening

xtian107

2023-05

Worst customer service in the Absecon location is the worst. Ordered appliances and waited over a month for delivery after several ness ups on their part. When they finally said they were coming after talking to customer service I waited all day to find that the appliances were never put in the deliver truck. No one bothered to call or tell me. Then I have to reschedule the delivery at their convenience. The worst thing is that they don’t seem to see a problem with this. The manager on duty’s reply was “I’ll escalate this, we can’t guarantee delivery because another company delivers”. I would give zero stars but that’s not an option.

Anthony

2023-12

Did not know the store as well as my usual did not like the layout and customer service was limited.

Dan Wagner

2023-05

As a contractor I'm frequently in home depot and absecon is ridiculous. There's no available lumber carts because the aisles are flooded with them packed full customers orders for pickup. Seems that a majority of the employees (excluding a few) would rather stand around and have conversations not related to work then help anyone

Anthony Reyes

2023-05

Ordered a refrigerator from here, good price. Had a little issue with the customer service representative from the store, gave me attitude when I was giving him my order and confirmation number. Called the customer service number and spoke to an excellent representative, she helped me and gave me a discount.