Walgreens

Pia Grout

2023-06

It's almost Christmas & the store was pretty empty. Great for me as I'm a browser. I hit clearance aisle first, if your breastfeeding or have little ones it's for you. That's all that was in clearance, very disappointed as usually I find great items. Then to fabric & sewing. Bobbins & needles were marked down. No clearance fabric! Nothing I would consider a clearance price, except tutu netting @ 0.67 cents. I was disappointed but I found the perfect material for my livingrm curtains. I was so excited. Only to find that in the 2 cardboard wraps of material there was pre-cut pieces! Employees that regularly work in sewing would have folded & priced each one to place in bin for scraps. Again I was so disappointed. I purchased 2 yards along w/a lining material to use in my kitchen. Each employee I spoke with was in a great mood. That was a great mood booster. I used self check-out where I met Kayla. Kayla was friendly & talkative. Then Shannon who was at the exit joined in. He also was very nice. I left feeling good because of Kayla & Shannon. That's how a shopping experience should end.

Rodney Pierce

2023-11

I’ve been waiting for 3 days for my meds to be filled. I’m still waiting. I’m gonna transfer to another chain pharmacy. The Automatic phone system simply says I’m sorry for your inconvenience and we will call you when order is ready. This is awful service .

Jacci Surprenant

2024-03

Pharmacy is terrible will not tell you if they have a drug in stock because they are too worried about being robbed - don’t waste your time go to CVS or Rite Aide at least they act like people

Spencer Dragone

2024-02

Literally hung up on me when I was trying to get my meds for no good reason. Thanks Walgreens of Keene! Glad to know you have my back!

Erica S

2023-05

I have never had a bad experience at the pharmacy, my prescriptions are always filled on time and hassle free check out. I have used Walgreens Fed Ex shipping as well as online delivery services with no issues. The in store experience is always fast with friendly staff members.

Jennifer Reno

2023-05

I rarely review but after the rude pharmacist I just spoke to hung up on me mid-sentence, I find it necessary. Avoid this location if you can! I have heard horror stories from others trying to get prescriptions from them recently, but this is the first time I’ve gone there in many years myself to experience it.At 2 PM my husband was told my daughter’s prescription would be ready in an hour. Her grandfather was kind enough to run to Keene at 5 PM, to give them ample time to have it ready. When he arrived they told him it would be another hour and a half. I called to ask if they could expedite since he drove in from out of town. She started to make excuses (which I’m sure they are very busy and I’ve heard understaffed, unfortunately), but then said she would get to it ASAP, clearly exasperated. As I was saying thank you and starting to ask about flavoring she hung up with on me, clearly not wanting to talk to me anymore. So once again I had to call back.I understand being overwhelmed, but you don’t hang up on someone trying to get medicine for their sick kid.

Lana DeDeus

2023-05

This is pathetic. I have a prescription in which I need and it’s a narcotic which is dangerous to withdraw from and these people gave me a partial prescription which I’ve never gotten in my life and then they close at 7 PM every day that is insane people need their medication. They really need to change their hours, I am beyond willing to contact the corporate office about this. Also want to add that I have for prescriptions in which you always need a photo ID for whatever reason they did not confirm with my ID if it’s really me picking up my medication that is so unethical and professional and dangerous. Anybody could’ve said they were me and got my medication and put me in a really bad situation. This is not OK. Changes need to be made ASAP.

David Palermo

2023-05

Beware the new crew. No idea if these people are new, I’ve never seen them until recently. Waited 35min in the drive through just to falsely be told they didn’t take my insurance which they 100000% do. Used this pharmacy for a year and never had problems, the two “new” ladies working around 3:30pm were a tag-team of rejecting customers. Always 2 or more people looking at the monitor trying to figure out what is going on

Virginia Corliss

2023-12

Kevin was friendly and helpful at the photo center the past two days when I went in to print pictures.

Kayla Cashman

2022-05

If i could leave no stars I would. I got a call from the person picking up a persciption for me, that the pharmacy was refusing to fill my pills that I havent needed in a solid 4 months. I called and was told that I had had the script filled on February 3rd and that they would not be refilling it. Not the case. I pressed the issue and told them that I needed a call back from the manager and whoever else was in charge of dealing with this. They called back and told me they had misread the information and that they would be refilling. How, as a pharmacy technician, a job that heavily relies on attention to detail and numbers could a mistake like this be made? That is beyond disconcerning and makes me uncomfortable with them handling medications.I will not be refilling a single perscription at this location ever again.

Robert Grace

2023-05

Worst place ever!!!! Tha man that dresses like a woman screws up whole deal wrong mess wrong address all of above then when I notice price is wrong it still takes my money And processes it then says oh its the wrong one you normally get but sorry I can't take it back now so I'm out 100$ now broke and have Ned's that I can't and won't take and I need them to function and can't afford the right ones.the head pharmacy says oh well and they have you leave. F...worsted staff in the world. It's there screw up yet they don't own it

Canin Parks

2023-05

Pharmacy hours are very unreliable. This place will randomly close and prevent you from getting essential meds until they decide to open. Big pharmaceutical companies makes trillions in profits each year. Clearly non of this money goes back into the medical infrastructure.

Chimeraland LittleFeet

2021-05

I enjoy shopping at Walgreen and most people are nice except for 1 who need to learn not to give lectures especially to my mother today. Also learn how to call backup instead of blaming customers for holding up the dang line. That person has a mouth, use it to call back up for front desk, not blaming customers. Or I'll stop shopping at Walgreen and shop at CVS. That my main and only complaint.

Molly Ferron

2022-05

If I could give them a lower star and still leave a review I would. Was on hold for over 20 minutes the first time after calling back and fourth between them and the drs. Since 1pm and they still didn't have the prescription. So I called back to see if they had it after being on hold again and before I could say anything they hung up, called back to return a call and was on hold for over 11 minutes. Needless to say I will start paying for the full prescription cost to get it at my preferred pharmacy and not the one that the insurance is contracted with........

Sara Reyna

2023-05

If i could zero stars i would. Definitely the worst location i have dealt with. They treat elderly patients like they are inconveniencing them to do their job. Constantly tell us the wrong dates for refills or that there are 0 refills when we still have 5 or 6 refills, then when you question them they give u an attitude as if you're the one who cant read the computer that clearly states how many refills youve had. I have worked as a tech for the last 8 years and never seen the disrepect this location allows. Hanging up on customers, stating you dont have time to explain things to them, this is absolutely disgusting behavior. After calling to speak to the manager they didn't even care. He did not even appologize once.

Nick Kay

2019-05

Literally the worst pharmacy experience I have ever had. I stopped by to pick up a prescription and needed 1 insulin syringe because my shipment from another out-of-state pharmacy was delayed until the next day due to weather. Because my insulin prescription was at another non-Walgreens pharmacy, they refused to give/sell me even 1 syringe to allow myself to administer a shot, even with proof of valid prescription. I’ve had to stop by pharmacies to pick up a syringe or 2 while traveling before and never experienced anything like this. Maybe this Walgreens would rather encourage people to reuse their old syringes?

LInda Ramrath

2021-05

Don't trust this pharmacy! They filled a prescription on Oct. 4th. I never picked it up. They charged my insurance company. Now that I need the prescription, they will not fill it. They told me on the phone they were reshelving it, but that is not what happened. Who suffers? Me. I've been without this medicine for 5 weeks. It prevents stroke or heart attack. Walgreens obviously doesn't care if they lose me as a customer due to death or for any other reason. Very unprofessional!What ever happened to "the customer is always right?" There is no way they can prove I picked up this medicine, because I never picked it up. I was cutting the pills I had in half so they lasted longer than expected, that's why I didn't pick up the pills on Oct. 4th.

steve

2020-05

The retail portion of this Walgreens is good, the pharmacy not so much. For the most part the people there are nice. Every time I pick up a script I seem to get helped by a clerk that is very short with me. Maybe they’re over worked and unhappy.

Noel Derosier

2023-05

Honestly, I don't get this place?!?!?! I have gone to get prescriptions for my girlfriend and our kids and it is always the same thing. I am sorry they are not ready yet has been the answer more times than not. We call and they say oh we can have that ready for you in 10 minutes. I get there and it's sorry it's not ready yet come back tomorrow after 10 am. It is starting to get ridiculous now...

J S Flynn

2023-05

Pharmacy appears to close at 8PM, NOT at midnight (the store is open to midnight). Walgreens please update your hours (I just drove there at 9pm to find the pharamcy closed with various places including google saying the pharmacy is open to midnight.

Shannon Waters

2023-05

Please indicate the ACTUAL hours the pharmacy is open. My daughter has been trying to pick up her medicine for a week and every time she gets there it's closed even though it's during the pharmacy "open" times.

Alyson pilat

2023-05

Would love if you had the actual pharmacy hours up. Switching to CVS after I finally get these last meds

Justin Jones

2012-05

Pharmacy staff was very helpful and even went to the point of calling the doctor to get a prescription updated. very polite and im a very happy customer.

Chloe Dussault

2023-05

Pharmacist was extremely rude over the phone, made negative comments about my age thinking I couldn’t hear her.

Greg L

2023-10

They don't answer the phone, after 45 minutes on hold I drove there and was still on hold when they helped me

Brenda Woods

2020-05

I love this store! Pharmacy very helpful however there is one Staff member that is short.

Scott Ellsworth

2018-05

After being told my script could be filled and waiting for hours I was told they were out of that medication and would have to wait until the next day to get my meds.

Dylan Matthew

2018-05

Tried calling twice to have a prescription refilled, was hung up on twice after extended waiting times.

American Woman

2021-05

Buyer beware they change the price after you order online. Website only works sporadically.

James Whittier

2019-05

Great layout and Reece is always awesome!