Petland Las Vegas

Crystal DeHoyos

2024-01

My family and I went in to see what puppies were available. They had an ok selection. The puppies were ridiculously high in price, but all seemed healthy and happy. Staff was friendly and informative.The experience was nice, just wish it was a little more affordable.

Danielle Smith

2024-02

I had an excellent experience here buying my puppy. I was impressed by how clean the kennels were and how they prioritized putting the high energy breeds together so they could have extra play time. The staff was very friendly throughout the puppy buying process and they even offered additional training tips. I went back a week later to buy some more food and supplies and they remembered me and asked how the puppy was. I would definitely go back and recommend them to others!

Psychic Greg Stanley

2024-02

I stopped in there to buy two cuddle bone holders for my birds. All of the employees were way too busy with people wanting to buy $2000 or more puppies to take a minute to walk away to help me check out. I waited for a minute, and nobody came. I went and asked a girl if I was at the right checkout place and she said yes and that she would get somebody to help me. A gentleman in a cowboy hat asked me from across the store if I was looking to check out, and I told him yes and he said he’d be with me in a minute and he’d be right with me. Two minutes later him not even remotely concerned, and just carried on talking with customers and typing on the computer, I left the two items on the counter and walked out the door. $6.99 per item I was purchasing wasn’t important though for them. $14 or so isn’t important enough for them. You wonder why people turn to Amazon. I live right around the corner. I think I’ll drive a little further for better customer service since I know where Petland stands with me. I will say the place is super clean and the animals are definitely taken care of well. Their customer service for folks not buying puppies, they’ll get to you when they get to you.

Rob Fiedler

2024-02

The new automated dog wash is outstanding. By far, the best deal in town for a self-dog wash. Cali tested and approved. Great selection of dog food and treats

Kristin Edwards

2021-05

The pets here are incredibly expensive but, I love to go hold them, love on them! I figure that I am contributing to their socialization.I do have to mention in all fairness that the $$$ you spend does get you the puppy, shots, vet care, a crate, etc. I usually prefer to utilize a rescue.The employees here are very nice and accommodating, some even knowledgeable about the puppies. All of the pups were purebred, including this tiny schnauzer boy that I fell in love with!

malcolm elgut

2024-03

Only stopped in to buy some clearance pet food. Store is more of a local zoo with parents bringing children to look at various exotic pets. Don't agree with their policy of selling puppies, most of whom come from puppy mills. Sad, when shelters are overflowing with adoptable dogs and cats

Jamila A. Cappert

2023-08

Very good Assortment of amazing animals especially fur babies I really like the staff as well they're kind very knowledgeable and give you space to just enjoy the animals no high pressure sales tactics that is appreciated

Chris Olson

2023-05

Hate seeing puppies in those pens. Went to pick up some dog food from there instead of the grocery store. 5/21/22 some sweet puppies you'd like to take all of home to save them from their misery. Petland seems to take care of them well why they're there. Petland does have a verity of items for pets as well.

Wayne Davies

2023-05

Took my wife to see if she could find a dog that she wanted. I knew the second we went in there that we were bringing home a new dog. The staff was very helpful, friendly, and knowledgeable. If you're looking for an addition to your family I would recommend stopping in and checking out Petland

ZooHouse Plus

2019-05

Got the chance to visit petland. It was nice and clean! One of the employees was very helpful younger guy in suggesting another place to go because unfortunately they didn’t have what I was looking for (fish stuff) this section has dwindled in supplies. They’re fish are sitting in a little betta containers on the wall in ammonia. There was a ton of other employees that just seemed to group up and chit chat not helping anyone. No hellos or goodbyes! Giving 3 because the store was nicely kept and at least one person was helpful and they had a good selection of other stuff available.

William Stone

2019-05

They have beautiful pets and from what I've seen, very caring people working there. I now have two dogs from there, Cavaliers, and both are healthy and loving. Jordan helped me this last time and made the process very easy and answered all my questions.

Dahlia Olive

2019-05

I have owned 3 hamsters before and they were never like the one I bought at Petland. They all bit the hell out of me. You can tell all of their animals are used to being held by humans. They are not scared, they don’t jump, or run away from you. Their animals may cost more, but are worth the extra money. You are going to get a quality animal that is not scared of you.

omar vazquez

2022-05

This is my second time purchasing a chocolate miniature schnauzer. Stay away from Marshall he always lies about the prices and the discounts you are going to get. Hanna was the employee that helped my boyfriend and I with our puppy. She was very informative and caring.

Jasmijn Worldwide

2024-04

Finally! A responsible pet store! Great service, friendly atmosphere and adorable puppies! What's not to love 😁

Alexis Hedin

2023-05

I loved this pet store so much! Customer service was great and the dogs are all an cute!

DeeDee Palmborg

2023-05

Hailey was so Racist an in shock that I came in an spent 10,000$ on 2 puppies. She wasn’t a big help at all especially after spending that much money she began to move slower the only good thing about the process was the Havanese that I came to see two weeks earlier was still available

C L

2023-08

My family and I had a pretty bad experience this past weekend. I came to the store last week to get some more information after seeing the puppies listed on their website. I spoke with Crystal to get some more information about the adoption process. She was very informative, and told me to bring my family in so they can see which dog we liked best. This weekend I returned but unfortunately the experience wasn’t the same. After playing with the first dog I asked if we could see another, because the first dog wasn’t a good fit. I overheard what I believe was a manager (she’s black with braids) tell an employee that “it was just play time”, that we weren’t serious , and that we probably didn’t have the money for a dog. Which I find absolutely hilarious she was judging me and my family off of our appearance. We didn’t go dressed up to play with puppies , not to mention it was 110 degrees outside. She then proceeded to pull the two young ladies that were helping us to the back, and yelled at them. When they came back out it appeared one girl was crying. I will never return to this place. If that is how they treat employees just imagine how the animals are treated. This place isn’t focused on the animals or customers. To them it is all about money, and I’m so glad I realized this before spending almost $4,000 on a dog from them. I’m even more glad that I’ve had a chance to come read these reviews, because everything I have read so far seems to be true.

Jasmine Jackson

2020-05

Staff is great, knowledgeable and very friendly. They're always willing to help with anything even after a purchase of product or animal. Make sure you pay attention and understand what warranties you have at the purchase of an animal and how to maintain the warranties. You also get a free spay or neuter with a purchase of a dog, free office visits at their recommended vet of choice, food(wet and dry), a kennel, urine cleaner, biting deterrent, spot marker( spray to encourage them to urinate in a certain spot), vitamins, training treats, chew toys, puppy pads, stuffed animal, $100 gift card, a food storage container, etc. You also get a nice print out of the particular puppies lineage. Ours included their parents, brother and sisters, grandparents, great grand parents, and mom and dads brother and sisters on both sides of male and female families. Very detailed. All dogs are micro chipped as well. They also can order a specific dog breed for you if you do not see the one you want. Really like it here and plan to come back to buy more products and puppies in the future.

Andrea Tolentino

2020-05

There were so many cute and some not so cute pets at this petland... we are more a cute and fuzzy kind of pet people... and there were so many cute puppies, bunnies, kittens, not to sure what some of the fuzzy creatures were but they were cute... they also had a good variety of fish to choose from (that's why we really went there for but ended up not getting anything because we couldn't decide... lol...) they also had water and land turtles... and they also had alot of creepy crawlers too... snakes and lizards... plus they had a lot of pet supplies for just about all kinds of pets... from your pets food to dressing up your pets... it was fun visiting this pet store just to take a look at all the different types of pets... back home in Honolulu we don't get to see most of these kinds of pets...

Annie P-V

2021-05

We love our puppy! We got our Shih-Poo in mid January at Pet-land, Ashley was great & introduced us to him out of 2 other pups & he has been a wonderful addition to our family. We named him Ty on the spot as it fit so well. He’s so friendly, lovable, affectionate, intuitive, & smart. He is already house broken in & outside the house, loves to play ball & run. We are so happy we decided to go to Petland. We found our beautiful puppy there & so will you! I highly recommend Petland, they gave us everything we needed to make him feel at home & have all his papers. The vet they use is excellent & we could not be happier with our puppy.. Thank YOU Ashley & the team at Petland! We are one happy family. Blessings always.......

Michelle Love

2023-12

This is one of my daughters favorite places! Super friendly and informative staff! They have such a great selection of pure breed pups and great specials offered monthly!

Cody Cox

2019-05

This place is high-priced (around $2,100 for a kitten and dogs range from around $2,000 to $5,000), but the staff is always very friendly and give good service. The place and cages are usually kept pretty clean and the animals always seem well taken care of, which is important. There's a decent selection and variety of animals and they're open late.Side note: I bumped into Nicolas Cage here once. So I guess if you're a multi-millionaire movie star, the prices aren't too bad. Ha.

Denise Signorelli

2022-05

Deceptive return policy. Unwilling to discuss. Purchased this dog pen from PetLand instead of Chewy (where it was $89.99 compared to $114.99) to be kind to local, on ground retailers. MISTAKE. I tried to take it back 5 days after I purchased it, still in box. I did not have the right card on me, so that was on me. They offered me store credit but I don't have a pet, this was for a visiting dog. I was out of town for a month, when I returned with the correct card, they said "Oh, it has been too long. We can only give you store credit". I explained that I could not use $120 worth of store credit with no pet and asked to talk to owner. The nice woman at the counter tried TWICE to get the owner to talk to me, no luck. My only recourse is this bad review. My advice, buy from Chewy they will take it back. Here are the direct words from chewy.com chat "I'd be happy go over our return policy with you! If you aren’t 100% satisfied, you can return the item within one year of the purchase date. Even if it’s open or used, we’ll take it back and pay for the shipping costs"

Jaeden Naidoo

2023-09

the workers were awesome i talked to one lady that was very helpful.I got my beautiful ferret and am so happy she is great.

April Griffis

2020-05

Okay this is why I gave it four out of five stars. I'm not really crazy about the whole puppy thing they've got going on. I just don't agree with it because I feel like there's so many puppies in the pound and people should adopt not shop when it comes to puppies. also the selection is not very huge. When I hear the name petland I think something the size of Walmart. Maybe that's just me and assuming because of a name and making a judgment but hey. Now on to the actual pets they had a pretty decent selection. There was at least few snakes couple spiders and maybe a lizard or two. The hamsters and other rodents are so friendly that that is the redeeming factor here. The fact that they are animals are so tame and they are still willing to let you hold and play with the animals that I almost am willing to overlook the fact that they contribute to the whole puppy operation. The staff is super friendly and sweet the store was clean didn't smell bad at all overall it's not a bad little place if you can overlook the fact that they're selling thousand-dollar puppies when you can go to the pound and adopt a homeless puppy for a couple hundred dollars but that's just me.

a

2022-05

I don’t know how PETLAND Las Vegas has so many bad reviews. I know every experience is different but wow- the care, patience and assistance we received this Saturday picking out our little ferret baby was superb. First of all, every single puppy looked like they were ready for a calendar shoot; their eyes were bright and clear, their coats were full and shiny and their kennels were all clean. Yes, there were a lot of puppies :( and it makes me sad, too, to think of all the fur babies out there stuck in shelters while breeders keep pumping out purebreds. It’s heartbreaking. But the law allows it, so as long as PETLAND is taking great care of the animals, people shouldn’t rant about something in a way that suggests what they are doing is shady or unlawful when their issue seems to be an ethical one. I too, don’t think it’s ethical to breed new puppies while so many beautiful “mutts” SO deserving of a forever home remain homeless. But that’s an ethical issue and this isn’t a platform to bash a business because my ethical opinion doesn’t correlate with their legal business practices. Moving on, the woman who assisted us was so kind, patient and helpful in helping us pick out necessities for our new little buddy, as well as educate us on Ferrits. Even short- staffed, she took the time to help us feel comfortable and informed. She even helped carry our new kennel to the car. Our ferret is lively and sweet with a very healthy appetite. (Got him for my son but I’m kind of in love ❤️). I would absolutely go back there and recommend others based on my experience and the visual conditions of the pets ❤️.

Aaron Schmidt

2023-05

They have every thing. Watch out! a pup just might capture your heart and enrich your family!

Susie Joz-Williams

2020-05

☆ UPDATED 6/18/19: MUST READ!!!My 1st time to "Petland" in 'Boca Park' & it's GREAT! SO MANY HELPFUL, FRIENDLY & KNOWLEDGEABLE STAFF! They know their products and seem to LOVE WHAT THEY DO!!!!!~ MY ONLY ISSUE/COMPLAINT: Petland sells dogs!😡As a daughter to a parent that has dedicated 40+ years to nreeding, showing, caring & loving the Pure Bred Lhasa Apso, it TRULY HURTS MY HEART!ANY & EVERY STORE, INDIVIDUAL, etc. that sells (especially dogs & cats), IS CONTRIBUTING TO PROMOTING "Puppy Mills!"▪︎What's a "Puppy Mill'? Any person(s) that DOSEN'T SPAY &/OR NEUTER THEIR ANIMALS, THEREBY CONTRIBUTING TO THE PROBLEM OF OVERCROWDING THE ANIMAL SHELTERS, ASPCA, ETC.!¤ IF YOU'RE TOLD THAT IT'S A CERTAIN BREED OF ANIMAL, THIS IS FALSE AND A BLATANT LIE!☆ NOT ONE RESPONSIBLE, RESPECTFUL, DEDICATED BREEDER WILL EVER SELL A SINGLE ANIMAL TO A "PET STORE"!TRUE, HONEST BREEDERS SELL "NON-SHOW QUALITY ANIMALS", (UNLESS IT'S TO SELL TO ANOTHER BREEDER) TO SHOW THEM TO BECOME A CHAMPION &/OR IF THE A BREEDER IS NOT PAID FOR A MALE TO SIRE (IMPREGNATE THE FEMALE), THEN THE OWNER(S) OF THE FEMALE WILL GIVE THEM ONE OF THE OFFSPRING, IN LIEU OF PAYMENT FOR THE SIRE'S (MALE) SERVICES!♡ ☆ Overall, if you are wanting a pure bred dog or cat, the only true way to accomplish this is by DEDICATING A LOT OF TIME, RESEARCH, PATIENCE, AND REFERRALS TO FIND AN HONEST, CARING & LOVING BREEDER!《🐕🐩 For those of that need help finding a respectable dog breeder: check out the AKC; American Kennel Club; if outside the US; eg. Canada then it would be CKC: Canadian Kennel Club and so on. I would also highly recommend going to a few Dog Shows too.🐈🐆 For those of you who are interested in a Pure Bred Feline: check out the CFA 'Cat Fanciers Association'. You can also pick up the 'Cat Fanciers' magazine &/or go online to find a list reputable Cat Breeders, located in the back.》☆ Sadly, they don't have any National Dog or Cat Shows in Southern Nevada, although CA, AZ, UT, CO and many other mid-west, eastern and southern states DO HAVE these shows! You will find the dates, times & locations can be found both in and on the web, and Cat Fanciers Magazine.● Lastly, the most coveted dog show of the year is the 'Annual West Minister Dog Show', which ALWAYS airs LIVE...then reairs about another half-dozen...sometimes up to a dozen more times on the USA Network Station! ●#♡MaineMyCoon • #Sharil'sLhasaApso (My Mom's been a Breeder for 40+ years!♡ )#LoveMyRagdolls • #Spay&Neuter

Stacey Jenkins

2022-05

I was more than willing to drop thousand on a dog. I have purchased previously from petland on a white lab and boxer. No finance needed cash on hand. I came in tonight. Have been seeing this corgi girl on the website ready to buy. This sales lady, long wavy red hair assumed the worse cause I after working overtime showed up in comfy clothes. Assumed the worse about me and my momma. Without blinking an eye would have bought this corgi. So we decided to test her personality and ask how much and before she could finish her sentence with the price she says ok. Well we do offer finance. Assumed every worse scenario. So sad this pup couldn’t come home to an amazing house with an acre of land to play on. One rep. One sales rep! I teach my staff daily handle with care to our clients and obviously she wasn’t taught or didn’t care

Noise Vellichor

2023-11

Way overpriced for anything at all. I went here to look at ferret cages and toys since they have a tiny ferret section, and saw a nice three tier prevue cage, they had it marked for $400 which is silly since I went to the prevue website and got the same exact cage for $260. I understand upcharging because you've built it, but $140 seems like a bit much for something I built in 15-20 minutes, not to mention this cage is massive, I'd have had to disassemble it anyway to get it home.The same can be said for their supplies and food, anything they had I found much cheaper on the actual website or other nearby stores.