Harbor Freight Tools

Jim Tucker

2024-02

I'm not saying all their products are top notch. However I started a new job and that's the first place I went to get my impact sockets and wrenches for work. Over the years I've abused these things and NEVER have I ever had to warranty any out. WAY cheaper than trying to buy snap-on or matco or another brand.👍

Jennifer Hagebock

2023-05

Came in to pick up a White- 46 Inch 9 Drawer Mobile Storage Cabinet with Solid Wood Top. Called before coming was told they had 3 white in stock. So drove an extra 20 mins more away from my nearest Harbor Freight because they had the color we wanted. Got to store and was told system shows 2 in stock but that they don't have any. Was offered other colors, problem is if I wanted another color I would have gone to the closer store. So now have wasted a bunch of time and gas money because I assumed if I called the store they would know what they have there. Was not offered any thing except an "I'm Sorry" when I explained the situation. I like their tools but customer service was not existent during this visit and obviously no one can check inventory levels and it is ok to tell customers incorrect information.

Favio Ramirez

2024-01

Amazing place to deliver a little tide to back but it can be done. The people are super nice.

John Udesen

2023-05

I bought a defective drain cleaner. It didn't work when I plugged it in. I took it back for a refund. First they wanted to charge me $20 for a restock fee on something they can't restock. Then the Assistant manager calls the manager and he tells me for safety reasons he can't refund me. Now I can see if I used this thing, BUT I DIDN'T! The only safety issue was when I plugged it in. The manager was rude, as he slapped a corporate phone number on the box. And now I have to wait EIGHT WEEKS FOR A REFUND! Harbor Freight just lost a customer, and many more when I get done! One star is too many for this company!

Carlos Villa

2023-05

Went to get a air compressor . asked for prices on some cause no price . lady with white hair guessing mgr. Told prices . only around 5 customersPaid for air compressor & other items . cashier asked Mgr. for that item keep in mind I'm the only one that asked for prices on compressors .lady bought item to the front .When I went to grab item she said wait a one minute did you paid for the item I said yes . the cashier just asked you to bring it. She said I'm confused so I asked her can I take my item or Not if not I won't take it. This lady with white with very little customers get confused . I was trying not to get mad . but think that was her goal to get customers mad. that lady with white hair .just bad customer service .

Frank Planer

2022-05

Got nothing but good to say they went out of their way to make sure I got what I need it

Thomas Holkesvig

2022-05

The store is neat and orderly. Service is great too 👍🏻 I had 3 torque wrench’s that were not working correctly and they replaced them without any fuss. Really nice to work with. I will continue business there.

Dennis Rath

2023-05

Called store to order an item and have shipped, lady said I needed to come to store and sign for it. Ad said free shipping why would I drive 90 miles to sign for a item so they can ship it, when I could just pick it up at the store.

Mary Shaw

2019-05

I need something I didn't know anything about... I just had a general idea what I needed to get done and they were more than helpful... it turns out what I had was not needed and they were more than grateful to let me return it.. unused should add.. I'm not sure of their general return policy but there are very good customer service

Teara Ellis

2022-05

Anytime I go in there, no one is ever helpful. I'm never greeted when I walk in, never asked if I can be helped. This time when I got to the register the young man was on the phone and did not bother to acknowledge me, just rang me up, told me the price and continued to talk on the phone. No please, no thank you. I'm very disappointed in their customer service.

Stu Eickholt

2022-05

Drove 80 miles to pick up a pick up bed crane ,called ahead they told me they had 2 get all the way here and one got sold the other evaporated...typical service from this place at 3.40 a gallon gas I feel a rebate is definitely in order.

Steve Hudson

2023-08

Good deals on the things I use on a regular basis

Bill Allen

2022-05

First time in store to look around. Nice layout, friendly folks working. Helped us find what we needed and loaded it for us. Will definitely stop again.

Dennis Sindelar

2024-03

Fun place to shop

Charlie Gray

2019-05

Friendly staff clean store always plenty of items in stock, and organized, though not always on the shelf. If you dont see something you need ask someone, they probably have more in the back.

Brian Maliha

2019-05

Great place for some cheap tools somethings are good quality others not if you know the difference it's a great store

Lawrence Leise

2019-05

Good. I got pick up ramps for 38.00. Not bad. I have to go back for tools and things. A nice store.

Patton Thun

2022-05

Great customer service and a good selection just not certain of the quality of the tools

Tim Leinart

2021-05

Great people, great products. But I'm STILL not going back until they drop the masks!

Blake Doten

2019-05

I love going to get quality tools for amazing prices. Always helpful staff and easy to find what you are looking for.

Jerry Crissey

2022-05

Once again I go to harbor freight one down in Norfolk I just stopped in and find stuff that nobody has on the shelves but them, and the stores nice and clean compared most Auto parts franchises

Magic

2020-05

Great deals. Low prices. Not good quality. On some products. However it gets the job. Done!

Dan Harvey

2022-05

Its ok ..seems like everytime i go the manager is having a bad day....just smile and move along 🙂

Bryan Cudmore

2019-05

I love this place. Awesome prices and more tools then you can imagine.

Charles LaRue

2023-05

You know, I've used a lot of good quality tools, and cheap tools. Harbor Freight's power tool and air tool line up just keeps getting better

Jacob Krueger

2021-05

The lady who helped me find the stuff I needed, a Beautiful Godsent Angel, otherwise it takes hours to find things.

BJ Wilkinson

2022-05

This store often has things I can't find anywhere else. I frequently say I need to look at harbor freight when nobody else knows what I'm even talking about.

Christian Rae

2023-12

Great value.

Don Kumm

2019-05

Nice clean spacious store. I enjoyed the whole experience. Definitely the best Harbor Freight store that I have been to.

Denise Marx

2020-05

Always have loved this store. Helpful and reasonably priced!