Scooter's Coffee

Andrea Salcedo

2024-05

Please teach your cashiers and baristas to stop saying “will that be it” when you tell them you have a few more things to order and to listen instead. I’m all for team work but better communication is needed at this Scooters. I religiously get a carmelicious blended. Today I was with my family needing a snack to head back to Omaha and came by this location. The lady taking my order was impatient and clearly didn’t listen. I get to the window and there is two young ladies a blond and a brunette working on my order. The blonde lady proceeds just to hand drinks without telling us what they were and I asked what she was handing us and she had to ask the brunette girl as it sounded like the drinks were mixed up or they didn’t know what was what. I had a feeling the order was wrong just by my ordering encounter at the speaker box and at the window already. When I was handed my first 3 drinks, mine included in that order I tasted it and it was incorrect. We ordered 2 peanut butter blenders (one small decaf and one medium with an extra shot) a medium carmelicious decaf blender and a Cinnamon Toast Crunch decaf latte iced small. The medium carmelicious decaf was switched with the small peanut butter blender decaf. As we got the last drink I mentioned to the two baristas the problem and the brunette lady instead of offering to fix the problem she proceeded to argue that they were correct because she made them although I tasted them both and there is a strong distinction in taste. Instead I got a medium peanut butter decaf with caramel topping and a small caramelicious decaf with chocolate drizzle which was not what I ordered. I admit I answered back if she wanted to taste it herself because it upset me she didn’t try to take my drink and resolve the issue. I would of waited in the parking lot if I had to. Again not listening she proceed to roll her eyes and ask what needed to be remade but at that point I was upset and the person behind me was yelling so I told her that I just wanted them to know so they knew to be careful for next time and I would keep the drinks as is. I want to remind them that some people have peanut butter allergies (luckily I don’t) and it could of gone very bad and it’s something in restaurant business that should be taken very seriously. Secondly that makes me nervous that my kids might have gotten caffeine if they couldn’t even get the drinks correctly. This is not the first time at this scooters where I have had a bad experience but it will be the last because I would prefer to wait to get to Omaha next time to order. Being my second time this is why I have choose to write this review.

Kandy Ash

2024-03

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Kylee Dietz

2023-05

This location use to be my favorite place but the last three times I have gone.. they have not put my orders in correctly or forgetting to add it on when I pull up to the window.. then this morning I ordered an everything bagel sandwich and ended up with the other sandwich they have..Although they always seem pretty nice and polite.

Deb Tonack

2023-12

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Justin Eakins

2019-05

Always a great experience especially when using the app to pay for your coffee. The people that work here are top notch and even take the time to learn your order. I have yet to have a negative experience from this particular location. They're located right next to Popeye's Chicken... oh, the drive thru is a little tight but entirely manageable.

Tina Beal

2023-11

Little disappointed in service I ordered a large toffee nut caramel, licious, blended, drink, and a peach smoothie peach smoothie was what I ordered but I asked for no whip cream on my blended drink and repeated it to them three times and they repeated it back to me twice still did not get the order right and gave me whip cream. When I’m paying over seven dollars for a drink I would like to have what I ordered. And when I told them all they did was take it in shave some of the whip cream off of the top disappointed in the fact that I couldn’t get what I ordered.

Drew Streeter

2022-05

Good tasty coffee but I was disappointed I couldn’t go inside, as only the drive through was open. The turtle latte was delicious. The baristas were okay, though not as friendly as other coffee shops. It’s worth a try.

Mileena Verootis

2019-05

Cute little shop. Always love a carmeliscous when I'm in Nebraska. The cashier girl definitely screwed my change all up but like it's whatever. I still tipped a couple bucks just bc I love the shop

Haku Noir

2024-02

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Nicole Lewis

2023-11

The drive thru was super busy, so we went inside to order. They were super quick, friendly, and accurate!Dietary restrictions: Had no mix ups or issues getting alternative milk!

Michelle Kendall

2023-06

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Julia Pelletier

2024-03

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Nali Yan

2020-05

Their great smiles made a my day happy!

Jonah Hughes

2023-11

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BATMAN KNIGHT

2023-06

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Roxanne Alhejaj

2023-06

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Jasper James

2023-05

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Alyssa Bromm

2022-05

Let me start off by saying this used to be my favorite place to study or get work done; However, that is not the case anymore. The management here is very unprofessional. I now know all of the issues going on with the co-workers because the managers talk about it and have meetings with them right in the middle of the store. SO unprofessional! The lady who seems to be their district manager sits in the store and holds meetings with the other employees and managers, so you hear everything that is going on. If you are going to hold a meeting regarding an issue with one of the employees, do not do it in front of a bunch of customers or any at all! Let alone the fact that she does not wear headphones nor talks quite, so everyone in the store can hear her.I have also witnessed the lady who seems to be the manager of this specific store be rude to her employees. I did not come here for a while because of it. One specific instance was when she held a meeting to talk to an employee about an issue at the table closest to the cash register / area to order. It made me, and everyone else around, very uncomfortable. Not to mention, all the other employees could hear and see everything going on. Again, how unprofessional.

Elise Walker

2023-09

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Debbie Edward-Paschul

2017-05

I like the atmosphere of this place, I appreciate the free wifi, and the coffee and food is actually really good (though sometimes sausage bagel isn't warmed through to the center). I don't like that it's .25 for a cup of ice water though. That's a little greedy. I appreciate that this particular store is kept relatively clean though. So many dirty restaurants out there.

hailey Linderman

2024-02

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Elizabeth Creighton

2022-05

Disappointed. I got an Americano, they didn't put the extra cream that I asked for. The coffee is bitter and watered down.The people seemed grumpy. Maybe if they took the face diapers off there would be a better mood.

Amber Shade

2020-05

Im allergic to eggs and continuously have to take my order back at other places to get it fixed however never at scooters. I really appreciate how my order is always right when i come in. So thank you to the girls that work there.

AndroidFan91

2017-05

I had an amazing experience yesterday April 27th, 2017. The employees were really nice and social. You can see that they love their job. The place was really nice, clean, and comforting. The butterfinger blender tasted SO GOOD! BEST COFFEE EVER! I do not know her name, but when one of the employees was about to leave for the day, she asked me "how was the butterfinger blender?" I told her that it was amazing and I loved it. She was happy. If you want to have coffee anywhere in Lincoln, I would highly recommend this place! Excellent job to the workers there!

Mary Unegbu

2019-05

I like scooters coffee a lot because they have slightly cheaper prices than Starbucks and they also have great options. The inside of scooters are really nice looking and very calm especially for studying and just sitting down to have a relaxing time with friends. I will definitely recommend.

Hailey Foster

2022-05

It's always a blast coming back into town for Scooter's! As a past employee, locations in Lincoln have always been fast, friendly, and personable. Thank you to this location for continuing the tradition.

** Epoch Samantha **

2023-12

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Nathan Donahue

2018-05

When you feel like the workers are annoyed that you are there... well, you just can't leave more than a 2 star review. Got food and a couple drinks.I found myself trying to finish the burrito, not because it was tasty but only remembering how much I paid for it. The food was much too expensive for the quality and size. Bumming.

Emily Rouw

2017-05

HORRIBLE PLACE. We went into the building instead of the drivethru, after waiting 5 minutes for the lady in front of us, while 6 employees did nothing, they took all four of our orders and we sat. For 15 minutes while I continued to watch the drive thru get their drinks while we continued to sit. everyone had got their order besides me I had to go up and ask for my order (which was mint tea, hot water and tea bags didn't know it took 15 minutes to make that happen hint it doesn't) they didn't realize that they didn't give me my order. Once in the car and on the road I notice that I received CHAI TEA. Another girl in my group received no coffee in her latte but just got frothy milk. I called the store and of course they just asked me to come back. Nope. They were rude and took down my information to give to the manager so they could call me. Never got a call. HORRIBLE CUSTOMER SERVICE. Horrible coffee. Just all around a bad location.

Nick Altieri

2022-05

The drive through was fine. I'm a staunch Dunkin guy and this shop was right by my motel. It was worth a try. The roast didn't do it for me...