4.5 (147)
63540 US-93, Ronan, MT 59864
(406) 676-2740
stores.truevalue.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rachael Jean
2023-12
This is my favorite place to buy all my plumbing supplies and other renovating items. They're always quick to help and know their products. If I've ever needed anything they don't carry, they're quick to order it in. I'm so glad they're within an easy drive for me!
Bradley Mitchell
2023-05
Worst customer service I've ever dealt with. Purchased a $60 tomato press and was assured multiple times that it could be returned if I was not satisfied. Came back the very next day and was given a rude explanation that "its on my receipt, non-returnable". So I wouldn't find find out it can't be returned without purchasing it first??? I was also made out to be a liar by the owner; she said her employee told me "I'm not sure if you can return it".. absolute lie.
Mary St George
2024-02
The young man was very nice and very helpful.
milla koger
2023-05
A fabulous store with high quality inventory. The owner is there onsite most of the time and the employees are knowledgeable, professional, and helpful. There is never a time when I am at the store when I am not asked if I need help. The other day, I went to the store to purchase something that my husband sent me to get. Jeff was just finishing up helping another and quickly made himself available to me. He was helping me, when another worker, Breanna, made herself available to help the both of us with an issue. I was able to get what I needed and to save money in the process. Thank you Jeff and Breanna. True Value, Ronan, is fortunate to have you as employees.
Eric Dillard
2023-05
Went in to return an item i bought without a receipt, the clerk paged 4 times for management with no reply. The clerk did do the return, and i started shopping for other things. After paying for my new items, the manager yelled at employee, and demanded the money back for the return, and take the item back. Then turned and told clerk not to return without a receipt cause they may have stolen it. So my wife told the manager you will have to do a refund of these items if you want the money back. She did. I will not shop truevalue hardware again.
sara keast
2019-05
I called in to have them mix more paint for me to pick up because I hadn’t bought enough yesterday. When I got there, the man at the paint desk was incredibly rude(not The one I had spoken to on phone). After walking around looking for the man I had talked to on the phone(because they guy at the counter didn’t offer to page or find him), and having no success, I went back to the desk to see if he could find out about the paint. At that point he told me they were out and only had one gallon and wouldn’t have more in until Wednesday. I asked him if he would mix the one gallon they had and he was incredibly put out. I also said I wish they would have let me know they didn’t have it because I drove 20 miles just to pick it up. He didn’t even respond. Then I asked him if they had a five gallon size and his response was “I don’t know. Probably”. I had to then ask him if he could please check. He again was super put out even though it was only on the shelf behind him. Seriously the rudest clerk I have experienced in a store in a very long time. This doesn’t even take into consideration that the man I worked with the night before dropped the f bomb at least five times in our conversation and used a number of other crass words. Swearing doesn’t really bother me but it was super unprofessional.** so after this experience we painted almost our entire addition before we realized the color they gave us was wrong. The numbers were the same but there was definitely a difference in color. We brought the paint back tonight. They 100% agreed that the colors don’t match and that they should however the most they were willing to do is take $5 off the gallon we needed to finish the new job because they “didn’t know why they didn’t match”. It doesn’t seem right that they admit the color was wrong but are unwilling to make it right. All I wanted was a gallon to match the new color but in reality what I should have asked was for them to give me the paint to redo the entire portion that was painted with their wrong color because it doesn’t match the rest of the house. I will not be getting paint here or shopping here again which is a shame because I used to love this business.
Night Lamp
2022-05
Everyone's helpful here and the manager always seems to be around. They stock things that you probably need and it's easy to figure out where most things are, and it's kept in pretty good order - i.e. no Home Depot/Lowe's-like disaster area.Also, the parking lot is all big spaces and straight through from entrance to exit in case you have some kind of gigantic vehicle that pulls herds of things around.
R. Sanchez-Vazquez
2022-05
Friendly, knowledgeable. Will get you what you need if they dont have it.
Tom Siple
2023-10
Staff is always helpful and they have what I need every time.
Noal R Hall JR
2022-05
Been going here for years. Though it has relatively new owners it still has that hometown hardware store feel. Great staff and they are always up to conversate with you. They also have a fabric/sewing shop a few doors down.
Toni Wock
2023-12
Was very happy with the toy selection
Michael Shurtleff
2022-05
Great service here. The fella that helped me out was knowledgeable and patient.I was really frustrated with the plumbing nightmare I was having and he calmed me down and guided me to the best solution in short order. Kudos...👍😎
Aspen Jaeger
2024-03
Helpful staff as always
Zak Brandon
2022-05
Was my preferred hardware store in town for 20 years. That all changed when I had conversation about Grills with some smart aleck named Jeff. Ace gladly answered my questions and took my $ across the street. I won’t be going back.
Kim M
2023-05
Horrible customer service... from the owner! He is absolutely rude and doesn't like helping women! Treated me like I was bothering him.
Harlan Mathias
2023-08
Employees friendly knowledgeable and kind. Always courteous
duck man
2024-03
Great place excellent service
nancy hinrichs
2021-05
People are NOT wearing face masks... the young girl at the checkout said “ I’m not sick & I am not going to wear a face mask... wearing face masks are detrimental to your breathing”JUST RIDICULOUS... I will never ever go to this store again! And I will pass this on to everyone I know. I called the Health Department and they indicated that they have had other calls regarding this True Value
Wanda Dunnwebber
2023-10
Very nice and well stocked with a good variety.
Judy Andrew
2023-08
I've only shot there a couple times people seem nice
John Jarvis
2023-05
Great store! Friendly and helpful employees, they have a better return policy than the competition
Joshua Senecal
2024-03
Great customer service
Kathy Meyer
2022-05
This place is awesome! The owners are super nice and knowledgeable. They know their stuff. Take a look at their Fabric Store, it's great! 🙂👍🏼
Ryan Gordon
2021-05
There has always been someone available to help. High quality people working there. Above and beyond with the interest and assistance for any project. One of my hometown favs.
Jason Jury
2021-05
The person who helped me knew exactly where to find what I was looking for. They have a good selection and reasonable prices. I will go to this hardware store again.
Ryan Christopher Findlay
2021-05
Extremely helpful unbelievably friendly staff, who provide more than enough advice, with whatever project no matter how big or small.
s 4leaf
2023-05
Good people but its that small town over priced stuff that hits your wallet.
Gary Acevedo
2021-05
Had what I needed and offered help for me to find it. Good store. Good customer service.
heartexchanged4jesus
2023-07
Always have good buys and great folks
James Fey
2023-05
Nice store with friendly staff and plenty of parking
| Monday | 7:30 AM-6:30 PM |
|---|---|
| Tuesday | 7:30 AM-6:30 PM |
| Wednesday | 7:30 AM-6:30 PM |
| Thursday | 7:30 AM-6:30 PM |
| Friday | 7:30 AM-6:30 PM |
| Saturday | 8 AM-6 PM |
| Sunday | 9 AM-5 PM |
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