Cavender's PFI

4.6 (2683)

2816 S Ingram Mill Rd, Springfield, MO 65804
(417) 889-2668
cavenders.com

Claimed
Western apparel store
Belt shop
Boot store
Clothing store
Jeans shop
Hat shop
Men's clothing store
Shoe store
Women's clothing store
Work clothes store
Huge Western-wear store inspired by a train station, with boots, saddles & hats.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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FordBroncoGurl

2024-03

My new favorite places! Pricing is absolutely amazing. Seriously, when compared to other stores, or even the manufacturer, this place rocks! Hat selection, boot selection, saddle selection, tack, etc are the best. With 6 children involved in horses and stock, I need these stores!

Ashley Harr

2023-12

The reason for giving this review is because originally I did not give a very good review. I had personally reached out by email. This company made me feel definitely special by just listening to me voice how I felt about my interaction the day that we came in. I am so glad that I was heard and that is why I am changing it to a five star from a one star keep up the good work, PFI Cavendars, As someone that a shop there since a little girl I appreciate the personal interaction that I had with the GM over the phone

Colin McGlone

2023-11

My wife and I came here as one of our stops for our 10 year wedding anniversary. The general manager, Stephen, was super helpful. He really seemed to know what he was talking about and made it such a nice shopping experience. Clearly, this man has a deep understanding of the value of customer service. A sincerely friendly guy. We will be back, and will definitely recommend this business. The employees that worked at the register were also very nice. Great job!

Halbling GmbH

2023-12

An exciting visit. But only 4 stars.Let's start with the good things.A super nice staff. You are greeted nicely and they are helpful.As you would expect, there is a huge selection of cowboy items.Nevertheless, there is something that is annoying. Even with the large selection and the statement that the range is always being expanded, there are still no cowboy boots for people with large calves since 2020. Yes, this doesn't just affect this store in particular, but the entire chain.Unfortunately, the selection and range of bolo tie is not being expanded. Not even on a small scale with higher quality models.And some of the accessories for hats are simply not replenished.Even though I really enjoy visiting Cavender's. Something like this is disappointing. I hope that changes again in the next few years.

Cee Spurgeon

2022-05

Just as I remembered it from 1995. Bandana Boot sale Boot sale Boot sale, Bandana Boot sale Boot sale Boot sale!! I spent $600 on boots, they have military/veteran/LEO discounts (10%). Good prices! The employees are well versed in boot fitting. I'll come back next time I'm in SGF.

Dale Hall

2024-01

Fantastic store. Great customer service. Love this store. It’s pricey but great stuff worth a lot more than big box stores. Boots. Wow

Claude Smoot

2024-01

Great store. I picked up a nice mens cuff momento for my first trip to Springfield MO. Kaylie (sp) helped me with a courteous bright smile and a great personality. Thank you.

Jason Stewart

2021-05

Had amazing fitting done from a gentleman who made absolutely certain my wife and daughters boots were perfect for them. We made out like bandits(masks included) at the tent sale. All the staff were working so hard making sure everyone was taken care of. Really just a great place to shop.

Tim Kyger

2024-02

Another great experience. Steve helped point me towards bits to fit my needs without a hint of trying to upsell me on something I didn't want. I will continue to get boots here

Heidi Steuber

2024-02

Stephen was soo helpful and knowledgeable. He helped my boyfriend get sized for his new boots give him tips on how to take care of them. Thank you!

Jason Budd

2023-10

I've been here three times in about 15 months looking for a pair of boots for practical farm use. I've left three times empty-handed. They have a phenomenal selection of boots, just not what I need. I am a farmer. I need waterproof, steel toe (or composite), and round toe boots for the practical work that I do on a daily basis. Walking in heavy dew doing morning chores, fence building, wood cutting, working livestock, running equipment, etc. I need a good multi-purpose boot. Seems like this style boot is getting very hard to find anywhere anymore.I'm not giving a bad review of this place. If you need boots for going to midnight rodeo or nice dress boots for those special occasions that happen in life, this place has definitely got you covered.

Ed Sims

2024-01

It's always a great place to shop for Western, anything. From horse tack to saddles, hats, and a great selection on western clothes and boots for men and women.

Terrance Whitehead

2024-01

Awesome store.If you like boots and Western wear your gonna be in hog heaven!

Kelly Erickson

2024-04

Great boot selection and good prices....friendly and helpful staff as well!

Christy Fickling

2024-04

They had a very nice selection and the staff were very friendly

Sam Vives

2020-05

Friendly staff and alot of stuff! Bring your credit card because it's not inexpensive, but I've seen higher prices elsewhere. Good selection of hats, saddles too.

JAMES J HENDERSON

2024-02

Found a pair of boots that fit my feet greatly, great sales team very helpful and not pushy.

Gail Dietmeyer

2023-11

Salespeople throughout the store were friendly and very helpful. Decent selection of boots. Found a pair I liked that fit well.

Cody Carrington

2024-03

Customer service is Top of the line! Will definitely be buying more boots from here.

Shiloh Woods

2019-05

Ton of fun to shop here. Prices can be high, but when there is a sale, customers can get a super great deal. Beautiful collection of boots for all ages. Sales staff are unbelievably helpful as they are always willing to answer questions or find products.

Breanna Manning

2023-12

Pretty good selection, lots of current women's western fashion but I'd like more in the working women's gear

Peter Allbright

2023-05

Very nice store full of western wear! Bought some boots and rang the bell to receive my BBQ sauce! Everything is as detailed on Larry's country dinner!

Jennifer Morgan

2023-11

Excellent selection. Jeans and boots are fantastic. Always find the right fit. Staff is helpful and always available. Love this place. Prices are reasonable.

Sherry A

2024-04

Love their Boots and Love Sale Prices ! Good Deals Today ! Help was Very Helpful ! Had Coupon and Saved another $10 ! LOVE this Place !Love this Place Very Nice Sales People !Tent Dake Going on Now !Didn't Buy anything but,looked at Things ! Still Very Good Sales !Love Doing business their ! Mananger Steve was Very Helpful. Thanks Patty for Your help too ! Have an Amazing Crew ! Busy and a little under staffed with People our sick , but They worked hard while we were their !

J John

2021-05

The lady that was at register to give return looked like a fake barbie... Maybe I'm wrong, but families that live off the land and are truely surviving on raising cattle.... Don't need a barbie at the register.Update: clothes bought have started falling apartUpdate 2/23: lady at customer service said they can't replace them because they have been worn, but they can repair them with an eta of a week.

Laura Schiefelbein

2024-03

Good deals, nice staff, beautiful place. Will be back soon

tissy

2024-01

Very disappointed. I went to buy sweatshirts for the whole family but they have changed, the quality just isn't there anymore. Time to find a new go to.

Della Adams

2023-11

LOVED this place. There was a tent sale going on during our stay, great prices, high quality items.Highly recommended

Christina Peevy

2023-12

Prices have gone up a lot. Great selection, but very high prices.

Meatbird

2022-05

My experience and service was good as always, but i cannot believe how quickly my boots wore out. I purchased new Ariat boots in late October 2021 and i have had to maintain the leather much more than others and their is even a hole through the boot under my toe after only a few weeks.After several weeks of arguing over the phone about how the damage is normal wear and tear and lecturing me about leather. Eventually pfi agreed to send me another pair of boots. It took several phone calls and not accepting "We Don't Warranty Boots" for an answer.In the end they did replace the boots but if they are going to sell such low quality boots, I am not going to drive two states away to shop there.

Opening Hours

Monday 9 AM-7 PM
Tuesday 9 AM-7 PM
Wednesday 9 AM-7 PM
Thursday 9 AM-7 PM
Friday 9 AM-7 PM
Saturday 9 AM-7 PM
Sunday 11 AM-5 PM

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