CVS

2.7 (15)

320 E Lexington St, Richmond, MO 64085
(816) 776-3315
cvs.com

Claimed
Drug store
Beauty supply store
Convenience store
Cosmetics store
Greeting card shop
Perfume store
Stationery store
Vitamin & supplements store
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

Write a Review

amNda schreier

2024-03

Horrible customer service!! Never have any of my children's prescriptions. When the doctor sends a prescription over takes almost all day to get it filled if they happen to have it. Your better of to just drive to liberty where they are rarely out of anything and get you script done within an hour of receiving it!!

Remy Hooper

2023-05

It’s like they have no idea what they’re doing or talking about. For some reason they only ever receive half of my prescriptions but the CVS in Liberty never has any problems getting all of my prescriptions.They also tried to tell me my newborn should have an insurance card AT his time of birth (IMPOSSIBLE as he had no legal name to be assigned a medical ID) so my insurance (which should cover my newborn up to a month!!!) could not cover for him but they were *soooo* generous enough to apply a coupon to it. When I insisted my newborn is covered under my insurance currently until he’s able to receive a card, the lady (Brittney or however you spell it) rolled her eyes, and told me to hold on.To add on, I called in a special prescription and both times I’ve been to pick it up she’s reminded me to call in ahead of time because they don’t normally carry that prescription.. isn’t that what I did when I called and had the order placed??TL;DR: they never fill all of my prescriptions, & have no idea what they’re talking about or doing.

brian parks

2022-05

The pharmacist is one of the rudest people I’ve ever encountered. I will never use them again. I can’t imagine how she can be so rude and work with public. It completely blew me away and was uncalled for. If you go there beware.That pharmacist has moved on. All staff seem nice and helpful now

David

2020-05

This place is full of friendly employees great place to get all your medicine. The little young blonde in this place went up and beyond to help me with my refills. I am not sure what her name was but thank you. We couldn't get the CVS app to work correctly but still got my refills and was out very quickly. Thank you whatever your name is thank you!

Kaydee Goodrich

2021-05

This was my first time here an I will not be back. The pharmacist was so rude to not only me, but also my doctor when he called to clear up some discrepancies. It’s bad when your doctor suggested finding a different pharmacy because they were very unpleasant.

Brandi Pangborn

2022-05

Won’t answer the phone ever. Go and wait in line in the drive thru over 20 minutes to have the pharmacist tell me they’re closed from 1:30-2pm when I’d been there well before 1:30pm. Don’t recommend this branch at all.

dorren davis

2023-05

Was told medicine would be ready at 6 pm. However after a quick check that's the time they close. Why not maybe mention that could've just said it won't be ready today instead of this bs.

Raymond Waller

2022-05

I agree with other reviewers. I can’t get ahold of anyone on the phone after waiting on hold for ever. I’ve also gone in the store several times to look for products (which they haven’t had) and am never greeted by staff. I gave two stars because when I have done COVID tests through the drive through they were friendlyish, but seem very understaffed and overwhelmed.

Danielle Walls

2023-09

Quick service and the staff is always polite and very helpful!

Ashley H

2022-05

Worst CVS I’ve ever dealt with.

Dan Ingalls

2023-06

Great service

Daniel Lindley

2022-05

Incompetent and slow

Opening Hours

Monday 9 AM-6 PM
Tuesday 9 AM-6 PM
Wednesday 9 AM-6 PM
Thursday 9 AM-6 PM
Friday 9 AM-6 PM
Saturday Closed
Sunday Closed

QR Code

Scan the QR code to leave a review.

Pet Stores in the USA

Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.

Broswe by Population

Broswe By States

Browse by Alphabet