3.5 (236)
5440 Prospect Ave, Kansas City, MO 64130
(816) 381-8508
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brennan Gray
2024-01
The shelves are bare a lot of the time. Sometimes it’s hard to find what you need and there are people in the parking lot who will walk up and bang on your car or will yell at you while your walking in. It’s a hit or miss a lot of the time. I try not to come here as much as possible. But it is a good place to run in and run out.
Chance Palmer
2024-03
This place is never open on time. Change the store hours or get some new employees. Better yet just close it already edit: sitting out front with a million other people when it should be open. Regular occurrence. Please do something about this EDIT: New management, complete turn around. Still some register issues but that's because they're understaffed. Always on time and clean store
Steven Robinson
2023-11
The man that was working tonight 10:10 at about 5:20 p.m. was one of the nicest and greatest helps I've ever had at a store genuinely nice and helpful to find the items I was searching for
Sonja Harness
2024-04
The cashier was friendly, but it looked like stocking is slowed
Madison Lynn
2023-05
PLEASE BE AWARE. IF YOU SHOP AT THIS FAMILY DOLLARS, THEY ARE CLONING CARDS AND GOING INTO YOUR ACCOUNT IN THE EARLY AM HOURS. THEY'LL SEE IF THEY CAN MAKE A PURCHASE OF $1 OR $2 AND IF THAT WORKS, THEY'LL HIT YOUR ACCOUNT ANYWHERE FROM $25 TO $150... PLEASE BE ADVISED!!
Shonda Currelly
2022-05
Its okay...this location tends to always have items for shelving and in boxes both packed and unpacked in most of the isles, its literally an obstacle course whenever I go but I guess the plus would be they are always in full stock of the items I need. They usually only have 1 main register open also, which can be time consuming if your rushed and certain attitudes can make your customer service here less than exemplary. But overall satisfied that household items/cleaning products are readily available.
Tya Williams
2023-05
This store is terrible if there was a way to leave no stars I would they never open on time and the are ghetto to the point this store should be shut down. Was happy when the location opened but it has been disappointing ever since the opening at least have a team that will abide by the store hrs. They act as if they don't want to work anyhow.
Angelica Heinz
2018-05
The store was very,,,clean early in the morning. I was greeted with a smile and a good morning. Employees were stocking; the cashier was at her register. I asked for some light bulbs, the employee took me to the ail and pointed to where they were. Very friendly, very courteous, completely stocked. I found everything I needed and one item I didn't know I wanted.Their decorative boxes are nice, for women. Just a pleasant experience. It was quiet too.
Shawn Reed
2023-09
It was my first time visiting this location and I was impressed by the size, organization and cleanliness
Alexia Kent
2023-07
Just pulled up trying to grab 2 things for my baby and because I was not male I was told they where closed but the man right infront of me got in the door one of the worst family dollars in kansas city
Camella Redden
2023-07
Please shut this location down. It says they open up at 8am but when I get here the doors are locked at 9am. This is something that happens often. They got the gates up but the doors locked
Sylver Wolfy
2022-05
Came up to the store to get some cleaning products for work, black female employee came up, locked the doors and said that they were out of change and they won't be open for 20 mins. 5-8 other customers came up only to notice doors were locked and left for another location that actually operates like a legit business
doll slayer
2023-05
Don’t you ever EVER come here for some snacks or anything. Best take your bottom to a different family dollar that’s not so ghetto and in the trenches. plus this place is too dayumn high. seven dollars for a pack of m&ms and 6 dollars for a starbucks drink? then i woke up the next morning sh*tting my brains out. And when i was eating those m&ms it tasted hella weird. ain’t never taking my black bottom here ever. next time i’m going to the suburbs.
LATASHA D JEFFERSON
2018-05
It is a pretty decent enough store with good service. I wish they would clean up their parking lot more often and empty their trash cans out front. Keep the aisles clear of boxes, just cuz it's truck day I shouldn't know it. Restock the store, one row at a time.
Kenton Smalls I
2021-05
It was ok/typical, I've never encountered any difficulties when I shop here. .walked around searching for what I came for. Ran into a worker (they're always willing to assist when I've asked) who pointed me where the item was I was seeking (lol..it was right next to her). But I had to go for something different than what I had in mind cause the particular item was not available. I usually shop here maybe once a month at the most and this is the first time since the "pandamic" that I noticed EVERYONE shopping wore a mask 🤗.
Nehya Ramsey
2022-05
The place use to always be stocked but for some months now they haven't been restocking on a lot of other things in the store.Also they open and close the store when they want to even though there's a specific time on the window of when they should open and close.
Melvin Mitchell
2023-05
Store is not friendly to patrons. Hazards with stock sitting in Isle. Very rude staff. Won't spend at this place. That's why stores close in the inner city. Getto attitudes hurts business.
Angel Blunt
2021-05
If I could give zero stars I definitely would this is one of the most ghetto family dollars in Kansas City 😂 one of the employees really tried to tell me to put on my mask while not wearing one herself and actually many of the employees weren't wearing a mask and the store is always dirty. I won't be back.
karrah herring
2023-08
Everytime there’s an issue ,I call to speak with them and they never answer the phone which is unprofessional
Cortez Brown
2022-05
54th and Prospect. Family Dollar is much better than it was last year.. It's been remodeled And the store is stocked better than before... The only PROBLEM IS THE PARKING LOT REALLY NEEDS ATTENTION..
Don Inbody
2016-05
I really like this store. It's very convenient for me, I live right down the street from the store. It's always clean and employees are nice and very helpful. I highly recommend going to this store over some of the others in kanas city.
Phyllis Holloway
2021-05
Store is dirty and the shelves are empty of cleaning products, only has 2 shopping carts, but the employees are very helpful , friendly, professional and need more staff but are doing their best with what they have to work with
Terasa Lee
2023-05
The two workers that was there need coustermer training and deversity training or fired before someone hurts them 8/21/2022 the time was 10:29Am
Corey Melson
2023-06
This store closes at 9pm or earlier rarly stays open till 10pmjust never know
LaDreece Lyles
2023-05
This store was clean and I was in and out, fully stocked and everything was in it's right place!
Sisterly Love
2019-05
Love this store! They have nice selection of plus size clothing for women who wear 3-4x clothing. My kids also love to shop for shoes and clothes here too.
Michaelle Randolph
2023-05
It was alright, except for things sitting out in the aisles. Be careful not to trip. It's just sloppy in there.
Maria Threets
2023-05
Mostly everything is in the wrong place with the wrong price tag! Not cool for the customer that is on a budget and looks crazy at the register for having to put stuff back!
Aaron Dewitt
2019-05
I pass this store frequently and trash is always over flowing from the dumpster and litter is surrounding the property. Please be mindful of the community in which you serve and operate.
Ron Myers
2022-05
Its my local store. Seems like they need a manager maybe or give personnel a raise. Workers dont stay long.
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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