PetSmart Grooming

5 (1)

200 Western Ave B 3, Faribault, MN 55021
(507) 412-4095
stores.petsmart.com

Claimed

Pet groomer

Offshoot of the pet store chain focused on grooming services, including nail & ear care.

Accessibility

Wheelchair accessible entrance

Reviews

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Megan Ann

2024-05

There isnt a rating negative enough to match what PetSmart Grooming- Faribault deserves. For the past year & a half I have been taking my dog to PetSmart Grooming in Faribault. Recently I have noticed less friendly interactions, my dog being afraid to get out of the car for her appts (new onset) and most recently they really messed up her haircut and nail trim. When I returned to have her haircut fixed (per managers request) the groomer Sadie, was very hostile, rude, & aggressively handled my dog to the point she was whimpering. I was spoken to disrespectfully and told if I didn't like the services or how my dog was treated then my dog and I weren't welcome and should go elsewhere (which at this point I already planned to do). I have never complained before and the manager even called Sadie out because the haircut she said she gave & supposedly did correctly was actually different than the haircut services she had documented she did on the day of the appt (2 days prior). So if your pet means anything to you, stay away from Sadie & Petsmart because the corporation supports groomers like Sadie who will aggressively handle your dog, provide horrible grooming services, tell different stories about the services they provided, and treat you & your dog like you're nothing but a number!!

Teresa Patterson

2024-02

Sadie is wonderful with Tulip.

Opening Hours

Monday	8 AM-6 PM
Tuesday	8 AM-6 PM
Wednesday	8 AM-6 PM
Thursday	8 AM-6 PM
Friday	8 AM-6 PM
Saturday	8 AM-6 PM
Sunday	8 AM-6 PM

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