Pampered Pets Boarding and Daycare

Beth Anderson

2023-11

I would give no stars if I could.I am LIVID! I took Bodie to Pampered Pets in Baxter for a daycare evaluation. They told me that they had bad news, my heart sank, I brought him there to help him with socialization. They told me he got bit about 5 minutes before I picked him up. That the dog that bit him has a history with biting puppies, but they had him in a group of older dogs and that all of those dogs knew to stay away from that particular dog. So Bodie was playing with the other 2 dogs well, but went over to see the one with the "history", obviously he didn't know the dog as he's never been there before. I am just sick, instead of making things better this probably just made it worse. This is why I don't do dog parks, you never know, but these people knew the dog had a history.. they told me he was in a small group, but posted these photos on their Facebook page. He's in both of these pictures. So you have a dog there for a daycare evaluation and put him in a small space with 11 dogs!!!This is going to turn into a "she said she said" I did not make up the things they said to me when I picked him up...

Julianne Hammond

2024-02

This kennel sure came through in a time of need my mother was unexpectedly hospitalized and very sick. My mother has had pets all her life ( dogs cats horses cows ect even a crow) she really loves and is protective of pets she didn’t hang up phone call and I heard her tell nurse she had to get dogs to my house ( two and a half hours away)before going into hospital ( cancer heart low breathing fracture in back ) immediately called Pampered Pets they picked up dogs from her house . My mother was very nervous about kenneling (understatement)They posted pictures gave complimentary baths kept them separate ( little elderly dogs) and provided the most nurturing care How do I know? Well I’ve cared for them and they simply are not happy with anyone but my mom and apparently Pampered Pets best stay ever!Thank you so much for providing superior care!!!!!!!!!!!!!!

Danyel Cox-Tysk

2024-01

We used to love bringing our dog here but stopped recently because the customer service became so bad. The front office staff were rude, dismissive and unhelpful continuously. If I asked a question, or requested a service for my dog like boarding or daycare( you know the thing they are supposed to be selling) I was treated like I was wasting her time and told to go to the website and book the service myself. If you can't take 30 seconds to book my dog for daycare then you don't really want the almost 40 dollars a day for her to be there.

Jon Morrill

2023-11

Wasn't happy with initial visit. Our pet came home smelling like the staff had rolled him in urine. Bath took care of that quickly, and the second day was better. They are conveniently located and have been highly recommended by others.

Scott Hough

2023-10

Wonderful, but only because Bailey went above and beyond!They do a wonderful job grooming! However, getting an appointment and keeping that appointment is sometimes a challenge. After making an appointment a month in advance, they call us the day before and told us the time had changed. Then when we came in, we were told we were put on a waiting list. Totally not acceptable and they really need to clean their act up on this.Bailey apologized, re-worked the schedule to get our dog in right away and did an awesome job! She turned an irritating situation into a wonderful outcome and we can’t thank her enough!!!

Abby Geotz

2022-05

They took great care of our dog and he was bathed and brushed when we picked him up. We even received pics while we were on vacation! Will definitely be going here for all of our grooming and boarding needs!

Angela Anderson

2023-05

We boarded our three dogs with Pampered Pets for a weekend. Such a wonderful experience. Their facility is very quiet, indicating the dogs staying with them are comfortable and not stressed. It’s noticeably clean, the staff are friendly, and we loved the daily updates. Our dogs were not at all stressed at pick up, they clearly had a great weekend. We will absolutely board here again. Can’t say enough good things.

Corey Hill

2023-11

They continue to let dogs who are known and have a history of biting stay with other dogs. Another dog got attacked yet again from this same dog. I wonder if the real reason is because it is the owners dog? Either way, you need to do better, then let attacks go on and on at your facility.

Amanda Churchill

2024-01

I love the frequent posted pics on social media, makes me wish I was playing with all the dogs instead of stuck at work.

George Mattson Jr

2020-05

I absolutely love the fact that kandice and tom allow me to come in to help when needed and allow me when able to let my kiddos play with everyone's fur babies my kids always ask to go there now and they always ask if we can take them home.

Ashlee Jahner

2023-05

We have brought our dog here the past couple years for boarding around Christmas. The staff are so wonderful & caring, and we know she is well taken care of while she is there. Thanks for all you do!

Pam Danielson

2021-05

Piper, my dog LOVES!!! it. Thursday they do activities, this is my Valentine's card she made❤️❤️❤️❤️

Haka1003

2020-05

Brought my dog here for the first time for a 2 night stay. The facility is very clean and the staff is friendly. They sent us a text update with pictures to let us know how our pup was enjoying the stay.I know He had a lot of fun playing with the other dogs because he slept for a full day when he got home!

Anthony Wolf

2022-05

Amazing place for your pets. Very clean, staff loves what they do and the price is reasonable. I believe they will love your pet as if it is their own. Place has a lot of business, so you can tell customers love it and feel comfortable with the care provided

Lisa Strang

2020-05

Absolutely LOVED this puppy resort! We boarded both of our fur babies and they adapted immediately (this has never happened before). Both have anxiety issues (especially the Aussie) and we were able to walk out the door without any fuss at all. The facility is completely created with pets being the #1 focus. Thank you Tom and Shelly for creating a wonderful adventure for Twig and Murphy - see you soon!

felicia gouge

2022-05

I give it a one star cause I booked back in July for an August appointment. I get there and I was told me that there don't have an appointment for me. I showed emails that I booked it. To them they didn't care. I happy that I was able to find a place at the last minute. I have a standard poodle who needs grooming. For people with poodles or any dogs do t book here. Go somewhere else.

Kim Frick

2020-05

It was wonderful, we had to go to funeral and needed a place for our dog to go while we were there. They took such good care of her and she came out super happy. I would be happy to use them again the next time we are in Baxter.

Sam Iam

2020-05

Extremely pleased with the care for my two Maine Coon cats. The staff is knowledgeable and friendly. They listened carefully to Greysen's and Leroy's preferences, feeding instructions, etc. Almost everyday they sent an email with a picture telling me about their day. The cat playroom is about 20' by 12' with a window, cat tree, chair and couch. The cats also have cubbies where they can go for quiet time, sleep, eat, etc.The facility is clean and well organized. There is simply no question that the staff likes and cares for the animals. The dog area was also very clean and organized so that each dog has its' own space. There are large play areas for the dogs to interact depending on their size and personality.

Cheryl Heitkamp

2023-08

Zeus had a great time and even made some art

chris wittstruck

2021-05

Such a great place for pets. Our pup loves it! He runs to the door and barks once inside to let everyone know he is here. Friendly staff. Great prices. Will definitely be back.

Cody Bruiser

2023-05

This daycare for pets is outstanding and one of a kind! They make sure your furry friends are taken care of like there own and can trust them!

Emily Rapatz

2021-05

Our pup loves daycare and boarding here and we've never had a bad experience. Everyone is so friendly and we know Kona is safe and loved while she's there. 10/10

Larry Wood III

2022-05

Our pups love the place take our big pup there to burn off energy and play with other pups especially when it's to cold out for him to run around outside. Love on Thursdays they have art work they do with the dogs that they get to take home.

Teri Richter

2021-05

The staff is great. They are very good at what they do and offer suggestions to help in sometimes difficult situations. The boarding the daycare and grooming they offer is done and getting appts and scheduling any one of their services is easy and they are prompt getting back to you. My harley quinn loves it there. She has made some 4 legged friends and she loves the girls who take care of her.

Emma Gammello

2022-05

Kandice did an absolutely amazing job with our husky Odin’s training. She was professional and transparent about everything. Odin loves going to daycare and his manners are so much better after going to training with Kandice. I highly recommend Kandice and Pampered Pets for all your training needs.

Tami Smith

2024-03

Great staff, care about your pets

Tuesday Hager

2022-05

Our dog, Little One, is always treated like royalty here. It makes us breathe better knowing she is loved and cared for when we have to go outta town. I recommend Pampered Pets to everyone!

Tasha Soukkala

2022-05

My dog absolutely loves going here for daycare or boarding. I have no worries when I bring him here. Thank you so much for being so great with our pets.

Joshua Sleigh

2022-05

Seemed like a good place since resort didn’t permit pets. Dogs get lots of play time and they have good hours to drop off and pick up pets early (e.g. 7am at our request).

Miranda Larson

2023-05

They are always so happy to see Molly when we bring her in! What nice staff, very passionate about their furry friends!