Walgreens

Jesse Dieterman

2024-04

Update April 2 2024STILL FIVE STARS FOR PHARMACY STAFF. Great people.This rating is for the PHARMACY only.I've been coming here for my medication needs since Nov 2023. There have been a couple times when my medication was not in stock, but the one was an uncommon dose (plus I only had to wait a day), and the other there is a national shortage of and they have no control over that. Any time they didn't have my medication in stock, they either found me a location that did (without me even asking), or I got it the very next day 👍🏻Moving onto the staff, I believe Jordan is the Pharmacy Manager or Pharmacist or something, but he is awesome. He is constantly looking out for me, he has empathy for what happens when I'm unable to get my meds so he finds a way. They are all super helpful. I can't remember all of the names, but I know one has long black hair and smiles alot. I've read the bad reviews, but I've yet to see anything remotely like those experiences. Whatever type of incentives Walgreens has for positive reviews, the pharmacy staff should all receive one. 👍🏻👍🏻💯💯💯

Gregory S Mann

2024-04

Location is terrible to just run in and grab a RX/otc. Waiting more than 10 mins before i walked out. Check the cameras on the pharmacy around 12:15pm

Crystal McClure

2023-11

The sign on the door and the Internet says they open at 8am on Saturday and Sunday, but when I walked in at 8:30 I was told they don't open until 10 on the weekends. The staff is always really nice and helpful I just don't know any other way to make other shoppers aware that Google and their store sign is incorrect. Thanks!

brenna bradford

2022-05

Constantly closes early and somebody who has to walk 30 minutes home in the cold because I take the bus when I could of gotten off closer to my house, to get off work needing to do errands and I can't complete them because somebody is too selfish to keep the store open for the half hour they're supposed to. Ridiculous. No one to answer the phone to ask a simple question . I've had a really bad too and you guys are the icing on the cake thank you so much for nothing

Kristen Kennedy

2023-05

Done with this store and the rude workers there. Pharmacy has gone downhill in the last few months. It's pretty bad when your talking to them and the techs interrupt and repeat what's already being said. Also I didn't inquire like 4 times for my new script, I stopped yesterday to pick it up thinking it should be ready to be told it needed prior authorization. Fine and I asked some questions, excuse me for having severe adhd and being excited to hopefully get some relief from the out of control symptoms I have been having. But to say something like that is ridiculous and unprofessional. I called earlier to inform that my Dr. Got it approved so excuse the 2 times that I bugged you unprofessional people.

Joshua Holler

2023-05

Always closes early. Shelves never stocked. A customer literally threw up in the store two hours before closing and they just left it cause “they closed in 2 hours.” The store is always filthy. Always always have an issue using my credit card there, never have a problem anywhere else. Employees will let you stand at the register as they take their time doing nothing to come help.

Matthew Ranzenberger (Fuzzy)

2022-05

Apparently when there's only one person working and the line is back to photo, when you walk behind the photo counter someone will magically appear to chastise you instead of offering to help find your photos. I understand everyone is short staffed, but a simple "Hello welcome to Walgreen's, we'll help you in a moment!" goes a long way to making sure somebody will wait instead of trying to get their own stuff. No pharmacist on staff today, so where are the pharmacy techs? Where is the second person? No one knows! I'll try 68th Street next time, see if the same thing happens.

Julie Young

2021-05

The pharmacist is super knowledgeable and works hard to help you get what you need. I really appreciate him. I talked to him once then a week or two later he got on the phone with me and he remembered our conversation and helped me out. The whole staff there are wonderful too.

Jennifer Waller

2022-05

Scheduled an appointment for Covid shots. After an hour and 20 minutes past our scheduled time, we asked how much longer, and they told us it would be another 45 minutes. They never bothered to give us any notice that they were running hours behind, knowing we had young children waiting.

Christopher Strotheide

2023-05

Been my choice for a pharmacy for over 20+ years and always have incredible service. Celina specifically has helped me out on numerous occasions a literal life saver for real.

B “N” Barnett

2017-05

I've been going to this location for 8 years. Their service is great and the employees are nice. Please understand that medical insurance is complicated, and just because you don't get what you want, doesn't make it Walgreen's fault. And please don't give them sweaty "boob money". They don't like it.

Jose Rojas-Mata

2022-05

Customer service is terrible waited bout 15 mins just for them to come tell me that someone took the key home. The trimmers where locked in glass cabinet. I could see two black females on there phone thru the mirror they have, and wouldn’t come tell me right away. We’ll never go there again!

Harrier Harrier

2018-05

Always very kind and respectful in Pharmacy. If you're that way towards people, they will be in return. If you're rude, impatient, and yelling you won't have a favorable experience. You get what you give!!! Sometimes situations are out of their control. It happens. It's life.

jers420

2023-10

Great friendly helpful employees and the pharmacy staff is awesome.

patti sweet

2018-05

Went in to check into ordering invitations tonight. I was messing with the self service station and a clerk stiopstto help me, I was not sure what I was doing and she was super helpful and friendly. Excellent customer service! I was I had gotten her name.

Nereida Maccune

2023-05

You need to update your hours because you don't close the pharmacy at ten. Especially not on Sunday. I don't understand howhard it is to update store hours.

Andrew Geister

2023-07

No cashier at front of store. Had to go find a store associate so they could get someone to ring me up.

Amy Piatt-Knight

2017-05

Pharmacists Andrew, Chris, & an African American Lady (Who's name I don't yet know, as I only catch her occasionally); along with the Asian Pharm Asst. & Other Young Boy are all Beyond Awesome! 😃👍👍👍👍👍😃⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️20 STARS HERE!The ONLY Walgreens I'll go to!

Justin Waller

2022-05

Waited over an hour after our vaccine appointment to get the shots. Schedule somewhere else and save yourself the headache.

Hannah King

2023-05

They won’t bring out orders for curbside pickup.

grace allen

2018-05

Walgreens employees are very courteous, respectful, and professional. This is not an overall rating, just here in Grand Rapids.

Michael Shepard

2022-05

The manager was too lazy to enter my information so I could deposit my money. I won't be coming back to this facility for anything.

Kevin Scheid

2022-05

High prices, dirty store. You have to use your phone number then it sometimes still charges you too much and then the person at the counter can't refund the difference.

Yauqob

2017-05

Great Walgreens' locale. Convenient with just the right mix of products available. One negative for no longer being 24 hrs

Angel Cuevas

2022-05

Waited for long for my prescription I had to leave without them

Ken Knight

2017-05

Quick place to get smaller items and medicine but needs to be kept in better condition

Ted Sheler

2018-05

Get your prescription filled and develops pictures while you wait or shop for various items.

Anthony West

2023-05

Walgreens is my local go-to pharmacy.

Za boy

2017-05

Would give 0 stars if i could but i cant so 1 will have to do

Sergiy Medyanyk

2021-05

Slow af sometimes but very friendly staff