4.6 (54)
435 Hancock St, Hancock, MI 49930
(906) 482-5140
ristoshardware.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bowen Sheffer
2024-04
Bought a door handle. Felt like I was buddies with the guy. Great customer service.
Rebecca Brink
2023-05
Great customer service. The staff is always there to help, and they have a good selection. I only take a star off for the prices. They're really expensive, but the convenience of not having to go to Houghton if you're working on a project in Hancock is nice. Their stuff also tends to be much better quality than the discount junk you can get at Walmart.
Maggie Gaunt
2023-09
Great service. Helped me with a piping project for my laundry. Found a creative solution.
Christopher Eklund
2021-05
Owner has good days and bad days. Quite temperamental. Definitely a Hollywood personality. Shame. The guy worked construction and seems pretty knowledgeable. Problem: he gets bent out of shape when customers ask for advice. Not smart enough to realize that with his pricing, service would seem to be the only reason to deal with him. Inventory is low, a lot of onesy twosy. Out of a lot of items. He acts too busy to help customers even when there's no one in the store. Too much drama!
Alexandra Dixon
2018-05
We needed help replacing the inner workings of a hanging, antique stained glass lamp. We looked everywhere (local hardware, DIY stores, online) and could find only parts of what we needed. We stopped in at Risto's for one last look before we gave up and they not only had all the parts needed to complete the lamp workings, but also put it all together for us! Excellent hardware store with all the parts and the service you need. They go above and beyond expectations.
Tim Poyhonen
2022-05
What makes this Hardware Store Exceptional besides The Slection, Prices, & Quality of Merchandise, Is the Owner. Risto has Worked with his hands for many years prior to buying this Store. Whether you have a Plumbing or Electrical issue, Maybe its a hard to find Tool, or Fitting, Just about any issue you may run into as a Homeowner, You'll get the friendly helpful advice here. If Risto's doesn't have it, You don't need it.
Dorothy Pollack
2020-05
Just went to Risto's Hardware Store with a puzzling lampshade problem. Risto went out of his way to help me with my problem and he was able to complete the project that I had started. Customer Service is outstanding. Thank you so much.
Jason Cowan
2018-05
Top-notch all around! We just moved here and have been going to Risto's everyday since, getting home-improvement supplies. The staff, especially Lane and Risto (himself), have been very accommodating. This place is a breath of fresh air from the big city hardware stores that we are used to.
Jim Jackman
2021-05
Risto makes me feel like an old friend when I enter his place of business.The service can not be surpassed anywhere else.will drive by 2 hardware stores in my town to go 15 miles further to Ristos.
Nathan Miller
2017-05
Great local hardware store, very friendly and helpful staff. Been going here for years, they always have an answer to my questions (usually the right answer I should add). Wide selection of items, sometimes more pricey than other places but usually on-par.
Dan Tennessen
2019-05
This is a small operation and they listen. We have done some business here and I put confidence in them. Sure the all marts got stuff but these folks got a whole lot More. So check em out and keep the peninsula clean!
Harold Thompson
2019-05
Very helpful, and knowledgeable crew.. the only thing that I have ran into in the past, was the wait time on having some things to be restock, like nuts and bolts..otherwise great friendly service, and helpful as stated earlier
Allison Kublin
2022-05
Fantastic customer service in a family run business. The owner is very kind and honest. I'm always happy to go to Risto's
Capt Jim LaBeske
2022-05
Well stock hardware store with pleasantly surprising Fishing Tackle section. Knowledgeable and friendly Owner and staff.
Old Man of the North
2019-05
Surly staff. RIDICULOUSLY overpriced. Go to Festy's or McGann's. The prices for plain black iron pipe fittings were twice what they were at Festy's. Will not be going back.
Lisa Setter
2022-05
Perfect. Fast and friendly service.. had all the items we were looking for...
Jason
2019-05
Best customer service in town, knowledgeable staff, and always a great experience.
Gregory Markkanen
2022-05
Great service and a friendly atmosphere throughout the store!!!
Doug Dern
2021-05
Nice neighborhood hardware. Never had to go anywhere else for my needs.
Cindy Simonson
2021-05
Great service! (a former 3* review from this email was not made by me)
Ronald Olson
2018-05
Great customer service, friendly staff, and great selection.
Todd Marvar
2021-05
Had everything I needed and great service as well!
John Ryynanen
2020-05
Good selection of hardware. Staff is very helpful.
Cameron Heidegger
2023-05
Great people. Great store.
Donald Denomie
2020-05
Nice store in a nice little town, quite
Desiree Williams
2020-05
Helpful staff. Always find what I need!!
Cory Lebo
2021-05
Good place high prices on some stuff
John R Benson Jr
2021-05
Very helpful with finding machine screws...
Barbara Mattila
2021-05
They had what I needed and waited on you right away
Eric Harjala
2021-05
Very good hardware store
| Monday | 7 AM-6 PM |
|---|---|
| Tuesday | 7 AM-6 PM |
| Wednesday | 7 AM-6 PM |
| Thursday | 7 AM-6 PM |
| Friday | 7 AM-6 PM |
| Saturday | 9 AM-4 PM |
| Sunday | Closed |
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