Merkel Furniture and Carpet One

Jim Iafrate

2024-04

We recently had carpet installed at our local office. The sales team was great to work with when selecting the carpet. The installers were very professional, did great work and cleaned up. The overall process was great from start to finish! 5 stars!!!

Kay Schiller

2024-04

We’ve purchased several sofas over the years that we absolutely love. High quality and so comfortable. They have held up so well even with 2 young children. Will keep coming back!

Mark Whitaker

2023-05

We are very happy with the professionalism and skill shown by Jerry and Jason installing our carpet. It was a large job, and they arrived on time and completed their work quickly and efficiently. I’d recommend them to anyone. We are quite pleased with our experience with Merkel.

Lissa Perrin

2022-05

We're looking for a sectional sofa. Wendy, a highly experienced sales person assisted us. She answered all our questions, sent us home with printed information and online resources. Our first steps felt comfortable and empowering. The quality of Merkel' s furniture is excellent as is their reputation in the community. Thanks for all your help, Wendy.

S Personke

2017-05

The furniture is so beautiful! I love to look! The service - not to be confused with sales, but real service -- is excellent. Need to take a pillow home to see how it looks with your current decor? No problem. Wondering about other fabrics/colors? No problem? They've got a wonderful bargain area in the basement, too. We purchased flooring for our remodel and got a great deal and still have the rug we bought there over 25 years ago. The quality can't be beat!

D Beer

2016-05

We had a great experience purchasing our new mattress at Merkel's recently, from the knowledgeable sales staff who encouraged us to take as much time as we needed to try out all the different models of mattresses to the delivery team that did an excellent job bringing in the new mattress and removing the old mattress and all packaging material. The delivery team noticed some damage in the base and told me that they would let one of the owners know. I received a phone call shortly after from one of the owners to let me know that the base would be replaced. Now that is great service!

Allen Cole

2019-05

Merkels put in new carpet in our funeral home lounge, hall, and bathrooms. They had good prices, were prompt and courteous when they measured and planned the project, and then did a great job installing the carpet. Later, I had them come back and patch a different room (we removed a fireplace) and they did a great job fitting in a scrap that I had kept. I highly recommend Merkel Carpet One!

Dave Egerton

2021-05

We were excited to shop local in our town, and Denise did a great job on the sale. Unfortunately our installation took a month, we had to compromise on the quality in order to move into our upstairs, and our installer was awful. Left cut carpet trash around the house, refused to mask up when speaking with us, didn't put enough nails in, and couldn't even put the closet doors back on when he finished. Heartbroken, but I guess we'll have to take our future business out of town.

Cristine Howe

2020-05

Staff at the store was very helpful and professional. The installers were pleasant fellows who did excellent work. Merkel was recommended by a neighbor, and I will be using them again.

Jane Ollila

2020-05

If there were a 10, I would give them that and more. Merkel's is the poster child of why more people should "shop local". We had a perceptive responsive sales lady nearly a year ago who helped us find the perfect sofa for our newly designed great room. 10 months later an issue arose and they came out immediately to check on our concern. When it became apparent that the manufacturer was not going to back up their merchandise Merkel's stepped up and stepped in! Thank you Merkels and all your associates! You will see us again...

Mary Jane Eder

2017-05

Superb quality and workmanship! We've bought two couches and an entertainment center from Merkel's over the years. The staff is always helpful. Had a pet accident once on some couch cushions. Merkel's went out of their way to help us replace them.

deb voss

2022-05

Merkel had the exact chair I was looking for. They agreed to sell me the floor model so that I could get in within days instead of by Christmas!!! I can't wait to get it in my livingroom!

Marc Tassin

2018-05

At Merkel you're a valued customer. They treat you with respect and deliver the type of personal service that has become uncommon in today's "big box" world. And if anything is wrong, they make it right and do so with an apology and a smile. Love this place and it's team!

Laurie Dorsten

2017-05

I Love Merkel's they've installed flooring in two of my houses, always on time, nice, considerate & never leave a mess. They are my "go to" for any flooring or furniture. If you're looking for solid furniture that will last, this is the place to buy it.

Mary Ann Yungfer

2017-05

We bought a leather "Stressless" chair/ottoman from Merkel Furniture that we absolutely LOVE. It's the most comfortable chair we have ever purchased over the years. It just wraps around you. Perfect for watching T.V, reading and definitely perfect for napping!

Bill Harris

2018-05

Everything worked great for our carpet installation! Great selection, and the work was done on time and on budget. I highly recommend Merkel's for your carpet needs!

Michael masserant

2021-05

Great showroom with many well arranged spaces filled with top shelf american and European furniture; 3 floors of fine items. No pressure sales and design staff were heloful- and not be condescending.

Tom Shearer

2021-05

Great selection that you won't find at the huge brand stores. Absolutely phenomenal service from Denise!!!Also, Chelsea has great restaurants. Enjoy your time while your there.

Sandy McGeorge

2020-05

A lot of nice furniture here. Prices are kind of high. But some furniture you cant get anywhere else. I checked! We did end up going back and purchasing.

Barbara Kessler

2020-05

I am very happy with my experiences at Merkel: great products, great service, and great delivery and set up. Thank you.

Rich Cox

2023-05

Great people and awesome quality. Our new sectional makes the room! Thanks

Janet Duff

2020-05

Excellent store with unique furniture and trinkets for table tops and walls. Love this place to browse. Employees are so friendly.

Michael Drew

2017-05

We had some delivery issues. After working with Tim, we were able to resolve the issues that we had with the delivery. TIm really worked hard to make things right.

Rebecca Sadler

2021-05

I've always been very happy with my furniture and rug purchases from Merkel Furniture.

Judy Wismont

2019-05

Was in the market for a couch. Lots of choices! Seemed a little pricey...but I haven't priced couches in a long time. Sales person (Wendy) was knowledgeable and helpful.

C “C”

2019-05

High quality furniture and extremely friendly service! I bought a bed from this establishment and I am highly satisfied

Ginger Sissom

2018-05

Very pleased with the installation! Irregular shaped rooms and lots of stairs -- they handled it all!

Rose Sanville

2023-05

A gorgeous selection of furniture with a very friendly and helpful staff.

Ed Robertson

2019-05

Dont bother going here. Call for an appointment and they never call you back to setup. Poor business practice.

Joe Heatwole

2017-05

High quality furniture and excellent designers. A+