Cheboygan Ace Hardware

Ethan B

2023-08

Very friendly staff and a wide selection of various items. Online order with pickup was painless and their prices aren’t bad if you don’t want to drive all the way down to Home Depot or Lowe’s.They had a pretty well stocked selection and had a good idea on when out-of-stock items would come back in.

Deb Hutchinson

2023-07

Friendly fast service. They had just what we needed to repair a hose. Prices higher than big box store but appreciate the customer service you receive at most of the locally owned businesses.

Sally Sperry

2023-09

These folks are the best! I am over on Blois Blanc Island and I called them for a nylon line. This call was at 1:30 pm. I asked if they would deliver to the ferry boat and could they get it on the 4 pm boat... I was told that they had the product and would get it on the 2 pm boat... even better. And, indeed, it was on the ferry boat as promised. This was service above the call of duty. Great folks to deal with.

Jeffrey Horton

2023-08

Great little small town big hardware store. We found what we needed to fix out RV issue while on vacation. Thanks to the staff for being there and being kind.

Shola Richardson

2023-09

Friendly, helpful and knowledgeable staff. Very clean, well stocked and organized store.

Andrew Brisson

2023-05

Very friendly workers, they always seem to be in a good mood and always greet you and ask if you need anything and there products are not too bad either

Aaron S Fairclough

2023-07

Eta are t a lot of options in this town. This Ave had a nice variety and it was close to work so very convenient. Staff was always super nice as well.

Jay Love

2023-05

Looked up item on their website said it was in stock. Went there couldn't find it. Was asked 20 minutes after searching for it by one employee and she had no clue. A few minutes later the other employee came and I asked she ruddy stated that they don't stock it and she could order it. I said you website says it's in stock. And she was well it's not. Second time there second time bad experience won't go back

Edgar Joseph

2023-05

It needs to expand but dynomite comes in small packages and this store is great. They even service Stihl equipment. See Glenda. She is so sweet and helpful as are the entire staff. Saw Glenda again, I needed paint filters and she found them for me. She had a clearance box of treats so she convinced me to buy the bunch. Then she offered other items but I was satisfied, paid and she was so sweet.

Erik Galloway

2021-05

Fantastic service Even if you don't know what you need they will help you find it

Sandra McKenna

2023-05

A month ago I purchased a Stihl BGA 45. I was told by the salesman that the run time on this product was about 45 minutes. I could live with that. Not true!!! I was lied to!!!!! Run time is exactly 10 minutes and charge for 300 minutes. Who in their right mind would buy such a product to use for 10 minutes and charge for 300 minutes? Had the saleman been honest, I would not have purchased it. Took the product back to the store to get a refund, and they refused to take it back and refund my money. They are liars and I would not recommend this store or this product to anyone!!!!!! Actually, if I could, I would give them 0 stars!!!!!

Maree Orr

2022-05

Very friendly and courteous. I love the smell of hardware stores and this one doesn't let me down ever!! They seem to always have what I'm looking for and if not they don't mind sending you to a another local hardware.

Josiah Noble

2023-05

Worst service of my life. Got a Stihl weed whip and it wasn't feeding. The guy told me to figure it out Ii had had It less than a week and he said you should have brought it back sooner. I will not spend another dime at this store

azzie McGraw

2023-05

I just had my chainsaw in to have it cleaned so that when my husband came home he wouldn't have to worry about cleaning it and can cut wood and the guy that does the maintenance work told me my husband has not business messing with a chainsaw if he can't take 5 minutes to clean it himself and when I was trying to pay for it he came out and made me cry and told me you don't have to cry about it I am 32 weeks pregnant

Alan Koskela

2023-05

Chainsaw needed a tune up. Ready in a few days. Great service.BEWARE OF ACE HARDWARE SURVEY!!!!!COMPLETE SCAM. I TOOK SURVEY, IT SAID I WON A DEWALT DRILL, I HAVE TO PAY S+H. Next thing I know my cell is getting scam warnings from my bank for $5 + $85 for something they scammed me to join. My bank was well aware of this scam.THIS SCAM HAS NOTHING TO DO WITH ANY ACE HARDWARE ESPECIALLY OUR CHEBOYGAN LOCATION.BEWARE BROTHER BEWARE!!!!!

Katelyn Van Etten

2022-05

Absolutely horrible service from Nate. I came in to pick up an online order that said it was ready and in stock, I came in told them I was there for an online order. I was greeted with him laughing at what I said. He then said he didn't know how to do online orders so he called another employee up. They both said they didn't know how to do online orders or where to even find them. Then proceeded to tell me what I ordered wasn't there, even though they had NO idea what it was because they couldn't look it up. Basically refused to help me get my pickup order. Horrible service.

Kerry Morrish

2023-05

Wonderful Selection of tools, outdoor equipment, garden supplies, indoor plumbing, heating and more! Staff is friendly, knowledgeable, and helpful. Very glad to have in Cheboygan.

Darrin Mendrick

2023-08

Helpful staff, the aisles are well marked which makes it easy to find what you're looking for.

Andrew Shaffer

2023-05

Very helpful staff. Very expensive compared to the other stores, but they did have what I needed.

James Bur

2023-05

The lady working at the checkout greeted me with a hello as soon as I walked in the door and was very helpful in finding the part I needed.

Reena Nelson

2023-11

Very helpful in helping you find what you need

Fat Dave

2023-06

Do your self a favor.. just drive to petoskey ace or go to another store... nothing is ever in stock even when it says it on website... I was told by employee owners are to cheap so they only order things when there is demand ...

Jeremy Spell

2023-05

Very nice hardware! Super clean and a great, nicely stocked selection of a variety of items.

Nancy Grimm

2021-05

Great store. Very well stocked. Disappointed the male staff were not wearing masks, the woman that checked us or was. I almost didn’t stay to shop.

YeahMan

2024-04

Outstanding customer service

Carol Little-Magnan

2022-05

Love the hometown feeling if the store, make you feel welcome, prices good. Owners and workers are always outgoing and friendly and helpful

Dave M

2023-05

Great hardware store/alternative to Walmart! Has always been clean and well organized

Shane David

2023-07

Friendly staff, store isPacked full of everything you need.

Adam Chambers

2022-05

Everyone standing around with chewing tobacco in their mouth behind the counter. Asked if they still make key copies guy by the door says no, guy behind the counter says let me see the key. The manager, Joe before cashier even finishes says BYE like he didn't even want my business there. So chewing tobacco being ignorant and denying my business before I even state what I need.

Mary Kujawa

2021-05

The Ace Hardware Store in Cheboygan is an exceptional store ! Very clean and the store personal are very knowledgeable. Very happy that they are in Cheboygan. And a note to Mary C.....you must have a lot of time on your hands.