4.8 (123)
79 S 20th St, Battle Creek, MI 49015
(269) 979-7100
invisiblefence.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Patrick Gorenchan
2024-05
We have used these folks at 2 houses. Love the service!!!
Kelly Troff
2017-05
Shanna and her staff are amazing. They put my Invisible Fence in 9 years ago and it has been a life saver. I would recommend this product to anyone. I referred my best friend and they were even able to hook up the dogs collars where it works at both of our homes. The Invisible Fence staff are always there with any questions or concerns and take care of me right away. And as you can see in the photo - Even Cats know that Invisible Fence works. This cat will go the entire perimeter of the fence just aggravating the dogs.
Jason King
2023-08
Steve was very quick troubleshooting and repairing our 13 year old invisible fence. He also is a good trainer and very personable! Very impressed!
Doug Haring
2023-10
Just had our invisible fence installed, they were professional and very helpful in explaining how everything worked. It felt good to have a company come on time and do the job professionally-Thank You !!!
Amy Drew
2023-05
Couldn't be happier!! Tolbie and Bobby are great! Bella was great too! Our one dog is very skittish and they took their time to make sure our English Sheppard was comfortable and at ease! Very professional.
Albert Mais
2021-05
We have been beyond pleased with our purchase of the invisible fence. The training that was offered was phenomenal and we have not had any issues with our lab since installation. We are securing another collar for our new puppy and are confident we will have equally successful results. The staff is helpful and extremely responsive. We have recommended this service to all of our pet owning friends. Our dog loves having the ability to freely (and safely) run around our property! I only wish we had purchased sooner.
Pete Schmitz
2023-05
I recommend you find someone else to do your install. It was great customer experience, but here is the thing you need to know. You pay for the install, training, and one year of batteries. You control NOTHING about this fence EVER. You need a setting changed outside that year, you are paying 179 a visit. Just waiting for it to die to remove the controller and put in one that I control. Its not very clear up front how little control you have over your fence. Sure maybe all is set and you will never have to change a setting. I personally would have passed on this company had i done some research. The business model is BS. I paid 2500 bucks, way over valued for what i actually received. Find another company to install a retail version of an invisible fence. Training is not hard.
emma waldvogel
2022-05
We have used Invisible Fence of Southwest MI for almost 8 years and really appreciate their product and support. we feel good about keeping our dogs safe and when we have a problem they are very helpful. Tom has been great with any service calls. Thank you!Service: General repairs & maintenance
Elaine Boettcher
2023-05
I love invisible fence. I feel better knowing my dog is safe in the yard. Without the fence my dog would chase cars. Peace of mind is well worth it! We had some yard work done and the wire was cut. Tom came to fix it. He was thorough and took time to listen to me.Service: General repairs & maintenance
Natalie Snow
2021-05
I was so happy to see Tom when I answered the door for our service call! He is the same employee who installed our fence over 15 years ago, doing an amazing job with our complicated setup, so I knew he'd take good care of us today. We hadn't used our fence since our previous dogs passed over a year ago, and when we went to turn it back on, we realized we had a cut in the circuit. Tom very efficiently identified and repaired the cuts (we had more than we realized), and then re-flagged the whole yard for our new rescue puppies! He also took the time to set up and test their new collars, ensuring the system was working properly for their training. It's very clear that this is more than a job to Tom -- he cares about his clients (the dogs!) and wants to ensure that they have the best training experience possible. Thanks, Tom, for your outstanding customer service!
Mara Davis
2023-05
Matt is knowledgeable and did a great job explaining what he was going to do before doing it. He installed/repaired our invisible fence efficiently and well, cleaned up afterwards, and then went over everything one more time before leaving. I highly recommend Invisible Fence of Southwest Michigan in Battle Creek!Services: General repairs & maintenance, Dog fence installation
Sandi
2022-05
We’ve had a Invisible Fence for over 8 yrs and it’s worked very well. Today, we stopped by the office for adjustments to our puppy’s collar. The staff member was knowledgeable, kind and efficient. Many thanks to Invisible Fence!
Brooke Clark
2022-05
So happy with our Invisible Fence appointment this week. The specialist came to help us when we damaged our fence accidentally with digging. He quickly fixed it and gave us options to keep our pup safe during and after our back yard project.Thank you!Service: General repairs & maintenance
Jeanne Comar
2022-05
Dustin quickly fixed our Invisible Fence - which had not been used in 8 years since we moved in. He flagged the property and did the first training for our dog. Very professional, helpful and very reasonably priced. Thank you!Service: General repairs & maintenance
Mary BrittanyMom
2022-05
They were very responsive to the issue of my invisible fence being non-functioning. The repairmen arrived promptly and we very courteous and professional. My dogs are now safe once again!Service: General repairs & maintenance
Robert Steele
2022-05
We decide to use Invisible fence to help us with our new puppies Clover (Aussie) and Alfie (Corgi) we call them mischief and mayhem! but we love them. The Invisible fence team have been great from the get-go with a clear explanation of the installation no upselling we got exactly what we needed to keep our dogs under control. The team are always responsive, the training was great and we can now relax in our yard and enjoy it once again. thank you Invisible fence teamService: Security fencing & metal cage installation
Kimberly McLaughlin
2021-05
I absolutely love my Invisible Fence Brand fence. I wish I would have done this years ago! It is so nice to be able to have my dog out in the yard with me without having to worry about him wandering off or chasing someone who is walking down the street. When I accidentally cut through the wire while doing some yard work it was very quick and easy to schedule a service call to get it fixed. Tom was awesome! Very polite, professional, and friendly! This has been a great experience all around!
Jane Strebeck
2022-05
Very professional. Installer was very knowledgeable. Showed us how to train our dog before he left. We needed the line moved, he showed up on time and quickly changed all. Best money spend to keep our dog safe.
Kathy Doyle
2021-05
Great Positivity and Can Do AttitudeI was very impressed with Steve's determination to sort out the multiple problems with our Invisible Fence, which had been neglected for several years and has two circuits due to being lakefront. Steve was friendly and positive (a hard thing to find during these Covid times), and spent all the time necessary to explain the problems clearly and to get us a great result. Very pleased with the service we received!
Sharon Engen
2023-05
Matthew quickly diagnosed the issue with the fence and collars. He gave me options for the repair and didn’t try to oversell it. It is a quality pet security system and is peace of mind for our furry family members.Service: General repairs & maintenance
Shery Sanford
2022-05
Excellent service even after five plus years of using this system to protect my two mini dachshunds. Office personnel land service techs are friendly and professional. Equipment is top notch! Highly recommend for the safety of your pets.Service: General repairs & maintenance
Brian Hutchinson
2018-05
Have been so happy with this service. I have two little dogs with hunt drives that kept taking off after squirrels and deer. After the installation of the fence and proper training I haven’t had one incident. The piece of mind knowing my dogs will stay in our yard is amazing. Also been very happy with the follow up service. Would recommend to everyone!
Jennifer Soldano
2022-05
I definitely recommend Invisible Fence of Southwest Michigan. I purchased our unit 11 years ago and have taken it with us to each house we have moved to and I have not been disappointed. This system 100% contains my German Shepherd and Black Mouth Cur. Service has been good over the years as well.
J Row
2022-05
Dustin came out and repaired our Invisible Fence after a landscape and irrigation project caused many breaks and need for rerouting. He was diligent and knowledgeable. He did a great job at finding the breaks that had been covered up. Our Invisible Fence works really well for us and our dog.Service: General repairs & maintenance
Dorothy Jones
2020-05
After some initial issues with installation, the owner sent out Steven - an outstanding young man, who attended to all of the problems in a timely, courteous and professional manner. He is absolutely the secret to your success Invisible Fence of Battle Creek! The situation went from awful to perfection because of his attention to detail - thank you! And thank you to the owner for the follow up!
Caroline Fox Pavone
2022-05
Tom from Battle Creek Invisible Fence did an amazing job with major repairs to our fencing. He was on time, honest, hard working and an excellent value! Highly recommend this business and technician!Service: General repairs & maintenance
Jodi Larson
2022-05
We had a break in our invisible fence. We called them to report this and they promptly came out and fixed the problem. Since the instillation of the invisible fence, this company has been awesome to work with. Any issues, they come out immediately and take care of it. We highly recommend them!!Service: General repairs & maintenance
Lucy Wright Pelletier
2021-05
I absolutely love Invisible Fence. Everyone and I mean everyone is wonderful. This product is awesome too. Will miss Tom when he retires eventually. Don’t bother yourself with DIY fences from stores. Invisible Fence is affordable and it has given me the peace of mind all of us want in knowing our fur babies are safe and happy!
terri fulkerson
2021-05
We have had Invisible Fence for 25+ years and love it!! I have never had a dog that would push the limits until recently We have a German Shorthair and she is a challenge Shanna upgraded the working portion of the collar to increase the strength That worked but was hard on this dog momma so we decided to move the fence up a ways to discourage her from running in front of our rock wall When the technician showed up to move it, he asked about just changing the distance so she would get a warning sooner Since we have so much of our acreage covered by Invisible Fence, I was more than willing to give it a try!! Thank you Invisible Fence in Battle CreekService: General repairs & maintenance
Tracy Smith
2021-05
I called to get a second collar for my Invisible Fence system. The woman I spoke with was very friendly. She found my account and set up the collar based on my previous collars setting and shipped it to me the same day. She even picked out a beautiful blue collar for my dog!
| Monday | 9 AM-5 PM |
|---|---|
| Tuesday | 9 AM-5 PM |
| Wednesday | 9 AM-5 PM |
| Thursday | 9 AM-5 PM |
| Friday | 9 AM-5 PM |
| Saturday | Closed |
| Sunday | Closed |
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