Petco

4.1 (712)

3537 Washtenaw Ave, Ann Arbor, MI 48104
(734) 677-6620
stores.petco.com

Claimed
Pet supply store
Fish store
Goldfish store
Pet store
Reptile store
Tropical fish store
Chain with pet food & supplies such as toys, beds & pet technology products, plus medication.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Savanna Bremer

2023-11

Jaci always does an amazing job grooming my two boys. Highly recommend the Halloween package they have right now, my sweet Bailey smells amazing! ❤️

Paul Gibson

2024-05

What happened to sophresh cat litter?? This was the only litter I would buy because it was nearly dust free. Now it looks like the wind out of the Sahara every time I touch it. I was a longtime customer, but I will not stand for the "cheapening"of products. Disgusting, corporate decision-making. Goodbye!

Michelle Taylor

2024-01

First time grooming visit with golden retriever. The team was exceptional. Appreciate the high level of expertise handling and the service.Very impressed on how the crew worked as a team in providing Maizey with much needed grooming care from head to toe. She looks fantastic! It is very evident she is feeling good: )Thank you!Thank you!

Christine Conrad

2024-01

Staff spent a lot of time helping me pick out the perfect aquarium for my husband. Staff was extremely knowledgeable and made sure I had everything needed for initial setup. They even helped me load the app to save me money. Will definitely go back to the Ann Arbor location. Very polite, knowledgeable and helping.

Maria Fe Alonzo-Tanzer

2024-03

The staff were very helpful and knowledgeable. Shelves were stocked with variety of different flavors. Plus we love discounts. Overall, we're definitely going to shop at Petco again.

Miranda Joynt

2024-04

Great variety of all the things you would need for your dog. They also have pets like rodents, reptiles, and fish.We are taking a dog training class. Ashlyn has been great.

Justin Garcia

2023-12

We're where going once a month to get our dog biscuit groomed, but after learning he's epileptic (recent diagnosis) they refused to groom him stating company policy. I feel that trained pet groomers should be able him and his regular care needs otherwise what's the training for?. This on top of my dog only experiencing seizures after waking up from deep sleep occasionally. So the risk is low and he's been groomed there 14 times already. Just disappointed is all better excuse than any to shop and support local buissnes.

Rohit Uttam

2019-05

A complete pet store with all you need at great prices. They have some pets that you will rarely see at any other pet store. I like the staff that give you enough space to think on your own but are willing to help out if you need it. Good offers keep coming on regular stuffs every now and then. They provide pet grooming as well. Overall very good place for you to get your next pet.

Owen Dorsey

2024-04

Emily & Jeremy are very good with both of our dogs and make us feel so comfortable bringing them in. Jeremy and Emily are extremely gentle & professional, 10/10 would recommend.

Marlowe C.

2024-04

Canceled everything in my pickup order? No out of stock notes, think it's because the store is almost at closing time - but fulfill it tomorrow then?

Ryan Pappin

2024-03

Great selection of fish keeping products/tools.The employee that manages the fish tanks was very knowledgeable and very friendly.

Tara Seychel

2023-12

I didn’t get her name, but there was a woman working today at the front desk around 11am and she asked me what my cats name was and as I showed her photos and talked about her, she really cared to listen. She made my whole day and brightened it. I’m sure she does it for many others too. Thank you!

Faith Marie Meaney

2019-05

They have a great selection of food and products allot of stores don't carry. Good prices for the quality. They have a nice selection of safety items for your outdoor loving dogs.

erin durfee

2023-12

my dog percy absolutely loves his groomer Jaci! Will never go anywhere else as long as she’s there 🖤 He’s an Australian shepherd/blue heeler and lots of work. she has had nothing but patience and caring for him. she also texts me personally offering earlier appointments if there is cancellations. you the best for reallll jaci!

Avram Liebowitz

2023-11

Great place to find pets and supplies!

Alicia Allen

2024-04

All the employees had great knowledge of what we needed and what we wanted for our pets

Nikita Samant

2024-02

Jaci is the best! Takes wonderful care of our pup. Definitely goes above and beyond. 😊

Madison McTevia

2023-09

I continue to have a wonderful experience with this location. Lily has been amazing for the 3 obedience training classes we have completed and the AKC Good Citizen Certification. In addition, we had another great experience with the grooming department. Our dog unfortunately was sprayed by a skunk and they were efficient, friendly, and extremely caring. It was my dogs first grooming experience on top of the skunk so I was unsure how she would handle it. Jaci M did an amazing job and ensured my dog was comfortable the entire time. I plan to take my dog here regularly now for grooming as it was such a wonderful experience during a chaotic and tough event.

rajavelu mohan

2023-08

Such a worst and meany manager I have ever seen.With them for about 2 hair cut for my dogManager pick and choose dog based on size and work involved.She want to take small dog easy work to earn more money.If you have large dog, Please read all 1-3 star review and then book your appointment. Don’t waste timeMoving forward I will stay away from Petco grooming.Monday is not a matter here

Joody Moody

2023-09

Worst customer service ever. A pet store should be a happy place. When I asked for help to pick out a brush for my dog, one of the staff members told me he couldn’t help me because he didn’t own a dog… maybe if he smiled, I would have not cared.Everybody seemed as if they were in a bad mood at the store. Also I paid an extra $15 for a skunk smell removal package at the groomers and my dog was returned to me still smelling like skunk.

The Pazyamors

2023-12

Clean. Nice staff. Fish, reptiles, small mammals. Hosts cat adoptions-got two of our dear kitties from here. Variety of supplies.

Angie Cosma

2023-11

They were very helpful to let me know why certain kitty clumping litter was not in stock. Just not alot of bird supplies like perches, beak trimming or wing trimming nor claw trimming stuff you would find at pet supplies stores. Petsmart does carry those supplies.

Ramona Bashshur

2024-03

Wendy is an unconscionably cruel person. Anyone who can be this mean to both humans and animals, I don't have the words.

spawnguy83

2024-04

I came here for the veterinarian than comes every so often. The staff was friendly and professional.

Nathan Busch

2023-05

I recently took my dog here for training and had a truly wonderful experience. Lilly was totally awesome and made all the lessons very educational while also being very fun. By the end my dog was always excited to come in for more training and we came out of it knowing a lot more tricks and with a much happier dog.

Sandi Paul

2023-11

AWEFUL EXPERIENCE WITH RUDE GIRL ON PHONE!! WHY DO YOU HAVE HER WORKING FOR YOU??? TO RUN POTIENTIAL CUSTOMERS "AWAY" FROM YOUR BUSINESS?? RUDE, RUDE RUDE!! THEN HANGS UP. Nov 4th, 8:46 PM.. Tried to find out where there might be a petco that does grooming. To NO AVAIL AND NEVER AGAIN TO COME TO YOUR BUSINESS!!!

Kit Kat

2023-10

Jaci M does a FANTASTIC job everytime I take my dog to get groomed. All of the grooming ladies are really nice and enjoy seeing him everytime we go. Everyone I usually run into is just so helpful and I will always recommend here!

Jeffrey Root

2022-05

Would put up 5 star review but bathroom needs to be cleaned more than once a year

Yue Qiu

2023-05

I have very bad experience grooming my puppy there. I don't know they don't do full-body grooming for puppy if it's the first time grooming for them. I spend almost $70 only for a bath, and face grooming. The person who called me telling me I don't have the information because I booked online without calling them first. If you do not provide the full-body grooming for the first time, you should mentioned it on the website. Booking online is the easiest way for me, but YOU SHOULD NOT BLAME ME JUST BECAUSE I DIDN'T CALL BEFORE BOOKING!!!!When I go to the appointment, she told me because the puppy will be really overwhelmed, which I totally understand. But if I know it before I go to the appointment, I will consider to go a different grooming store. At least on the website, or for the first time booking customer, they should let them know before they book the appointment.Above is not the worst. The worst part is after I give the feedback to them, the Petco person called Wendy called me and tell me "You should just go to a different store or find a different groomer", which is very rude and impolite!Is this the right attitude to your customer? does customer not have the right to know the first-time grooming policy??? Why you are so rude to me????

Megan Michael

2023-10

The employees were incredibly kind and helpful - I give them 5 stars.Petco's practices,on the other hand, are abhorrent. I was absolutely appalled by the exponentially small cages that Petco had the guinea pigs in. There were three guinea pigs crammed into one cage that isn't even big enough for one guinea pig to really be able to move around. The animals looks so stressed out in there as well. The living conditions don't exactly scream animal "wellness" that Petco likes to claim they are about.

Opening Hours

Monday 9 AM-9 PM
Tuesday 9 AM-9 PM
Wednesday 9 AM-9 PM
Thursday 9 AM-9 PM
Friday 9 AM-9 PM
Saturday 9 AM-9 PM
Sunday 10 AM-7 PM

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